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Reviews of Nova Plaza Park Hotel

Nova Plaza Park Hotel
Sehit Muhtar Cad. No:53, Taksim, Beyoglu, Istanbul, Istanbul

Reviews

6.6
Rating 10 - Excellent. 15 out of 102 reviews" "
Rating 8 - Good. 41 out of 102 reviews" "
Rating 6 - Okay. 16 out of 102 reviews" "
Rating 4 - Poor. 13 out of 102 reviews" "
Rating 2 - Terrible. 17 out of 102 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Shahin

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
The hotel is in a very convenient location. Just a few minutes' walk from the Havabus drop off location. However, the thing that disappointed the most was the behavior of the staff. They were so rude that they refused to meet the most basic requirements. When we arrived the room was very suffocating and to add to injury they had turned off the aircon from their main control system. When we requested them to turn that on they refused to do it reasoning that it gets cool at night so if you open your windows you wouldn't need an aircon. When it became unbearable in the room after half an hour, I had to go to the reception and argue with this rude person for good some time and then he said that he will talk to his technical manager and see what they can do. After some time they turned on the aircon. This was the worst experience we had throughout our trip. Not going there again for sure.
Stayed 3 nights in Oct 2019

10/10 Excellent

Chyngyz, Ankara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff and most important thing is great location...
Stayed 5 nights in Sep 2019

2/10 Terrible

APRILTOURS, Jerusalem

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
....................................................
Stayed 6 nights in Jul 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff members were friendly. Everything else including property conditions, cleanliness, elevator sound inside the room everytime someone uses it, toilet seat, the room facilities (coffee,tea,water) etc. Was disappointing
Stayed 4 nights in May 2019

8/10 Good

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located hotel, close to taksim square nice service, staff were friendly... the only thing that I didn’t like was the rooms, too small. Other than that our stay was amazing
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
I arrived after midnight extremely tired and the reception could not find my reservation that I made few days ahead and paid fully. It took them more than half an hour until they were able to see it ! Second the room itself was very disappointing - does not look at all like the website- they gave me much smaller room
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Very good location for all amenities Staff weee veey pleasant abd helpful
Stayed 5 nights in Feb 2019

8/10 Good

RIMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy atmosphere and friendly staff and clean rooms
Stayed 2 nights in Feb 2019

8/10 Good

Salah, Beirut

Liked: Staff & service, room comfort
Location is nice hote hotel need renovation and they should take extra care in cleaning breakfast is nice price is reasonable
Stayed 4 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid booking double rooms, they are tiny
I had booked two twin rooms for my family. Three adults and one 8-year-old child. We were given two tiny double rooms. The double rooms are very small rooms. Imagine a room with a double bed that touches the walls and barely enough space to hold even your luggage. They are I assume good enough to just sleep at night and nothing else. We were also not given enough room amenities (e.g. soap, shampoo, slippers etc.). When we asked the hotel to at least give us one twin room as indicated on the reservation, they mentioned there are rooms available tomorrow. However, the day after we were told this is not the case. We moved out of the hotel after the first night and moved to a bigger room in a different hotel paying out of pocket. You can imagine confining an eight-year-old to a small room where you can barely move. It was horrible.
Stayed 4 nights in Jun 2018
Response from GM on Aug 10, 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the Nova Plaza Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Nova Plaza Park, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager Murat Bayram

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was quite smelly, we were late for break fast and staff collected the plates from our table before we end!!! Also they were not responding to the messages I sent them via expedia!!!
Stayed 2 nights in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Hotel Experience
staff aren't helpful, room service is funny because they don't provide napkins and they don't replace the dirty cups and the finished coffee and tea, the tv screen is smaller than my laptop's screen, room service is not available after 12 o'clock afternoon. In general, I don't recommend this hotel if you are this kind of people who enjoy the hotels atmosphere. However, the location of the hotel is best thing about it
Stayed 3 nights in Dec 2017

6/10 Okay

Jamil, lebanon

Liked: Cleanliness
Disliked: Room comfort
hotel close to the shops and taksim square.
room very wide but clean. The breakfast is not rich. wifi excellent.

6/10 Okay

ali, iran

Liked: Cleanliness, staff & service
Ok
Hotel is ok but reception are help ful espiculy one of them hi name is onur room is very smal but location is very good area

6/10 Okay

IMAD, Jordan

We one hour 20 minutes to get our room

2/10 Terrible

Mohamed, Vancouver, BC, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all. Not clean.
Not recommended at all. Not clean. Customer service is no good.

8/10 Good

Colin, San Francisco

Liked: Cleanliness, property conditions & facilities
Great location, good wifi, small room.
Fantastic neighborhood for tourists and easy access to lots of things. Just shrug away the vendors trying to hustle you. Hotel is not bad but more like 3 or 3.5 stars. The single room was very small and tight! Service depends a lot on who's working that day! Free breakfast is quite poor and stale -- better to eat on your own outside. But wifi worked very well and helpful for my work.

8/10 Good

Ibrahim, Lebanon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice location close to Havatas stop and Taksim
Some staff are terrible. They are not helpful in any way and they speak in a very rude way.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The room was so small compared with the high price

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable
Very annoyed at hotel staff Unprofessional, rude, lack of basic amenities

8/10 Good

salim, oman

Liked: Cleanliness, room comfort
stay in taksim
it was good

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Nice
Nice and its very fast to istiklal street and metro

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great!
Nice location. Rooms are small but clean. Breakfast is good but coffee was terrible. They need to add toaster as well

10/10 Excellent

good place , alshaer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and recommended to stay on it
Good hotel and good place , friendly and helpful staff , clean rooms ,, I recommended to stay there many times and last good price verses to place ,, I love this hotel and I will be reserve it every time when I arrive Istanbul

10/10 Excellent

LOUBNA, morocco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice trip
Very good hotel

8/10 Good

Dr. Purnima Doris, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful view
We stayed in a room on the 7th floor with a balcony and a fantastic view over the City. Without this view, the stay would not have been as enjoyable. The bed was comfortable, but the room is too noisy, there is no soundproofing. Breakfast could be better (e.g. scrambled eggs are made of powder!). The reception charged me for a call, which was made to me, not by me. The male staff is friendlier than the female.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location
Location is what makes this hotel unique. Eventhough they did not help me for early check in , I still recommend this hotel.

8/10 Good

Ahmad, Los Angeles, USA

Liked: Cleanliness, staff & service
?
Every thing was very good except rooms are small

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
good
Curat, serviciile ok, wireless ok, micul dejun ok, camere foarte mici

8/10 Good

Ana Cristina, ES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Istanbul!
The location of the hotel great, close to many attractions.

10/10 Excellent

george. j, j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and adventure
All the staff very friendly and very helpful I had upper management was very cool and arrogant rashed and dincar all others very very very helpful to find anything to buy or finding places,I highly recommend this hotel

10/10 Excellent

Sese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza.situacion.personal muy atento.
Stayed 4 nights in Jun 2022

2/10 Terrible

ERKAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2021

2/10 Terrible

Imad

Liked: Cleanliness
Disliked: Room comfort
Le lit trop petit
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Einmal und nie wieder. Das Personal ist nett. Aber das Hotel Katastrophe. Flur und Zimmer hat nach Klo/Abfluss gestunken, wir müssten bei der hitze ständig das Fenster offen halten. Zimmer war sehr klein. Ein Doppelbett für 2 Personen, wenn man es Doppelbett nennen kann, war einfach nur ein witz. Mein mann und ich konnten garnicht im Zimmer schlafen, haben das Personal auch drauf angesprochen, die Betten wäre nach ihren Angaben alle gleich groß. Mini Bar/kühlschrank war leer. Unterm Bett war voller Staub, das Zimmer war leider nicht sauber. Obwohl die Putzfrau im zimmer war. Also würde ich keinen weiter empfehlen.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’accueil et le personnel Peu de bruit bien dans l’en
Stayed 2 nights in Jun 2019

4/10 Poor

Mehmet Ziya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hayal kırıklığı
Daha iyi bekliyordum
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

redhouane

Stayed 1 night in Jun 2019

6/10 Okay

Michel, France

Traveled with partner
Liked: Staff & service
L’emplacement est parfait pour visiter Taksim et ses environs. Hôtel d’époque pas très fonctionnel
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Kleine kamers, mieren in kamers, gelegen in achterbuurt
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hôtel vieillot Pas digne d'un 4 étoiles L'ascenseur commence au 1er étage Salle de bain sale, de meme sue les parties communes Serviettes de toileytes onnfune odeur dd moisi Seul avantage, sa localisation
Stayed 1 night in Feb 2019

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F/P
İş için 2 günlüğüne gitmiştim gayet memnun kaldım lokasyonu çok işime yaradı hizmetler genel olarak güzeldi bu fiyatın karşılığını aldım
Stayed 2 nights in Dec 2018
Response from Benan on Dec 23, 2018
Merhabalar Guzel yorumunuz icin tesekkure ederiz en kisa zamanda sizi tekrar konaklatmak isteriz Saygilar

6/10 Okay

Ayman

Disliked: Cleanliness
Stayed 1 night in Oct 2018

10/10 Excellent

Halil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Benan on Dec 19, 2018
Halil Bey Merhabalar Yorumunuz icin tesekkurler En kisa zamanda sizi tekrar konaklatmak isteriz Saygilar

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gayet rahat temiz lokasyon olarakta harika çalışanlar olarakta ellerinden geleni yapan güler yüzlü personeller vardı.Herşey için tşk ederiz
Stayed 3 nights in Oct 2018
Response from Benan on Dec 17, 2018
Yorumunuz icin tesekkuerler En kisa zamanda sizi tekrar agirlamak isteriz Saygilar