Ratings based on 76 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Birmingham

Nice hotel but dissapointing

Posted Jun 5, 2015
Pros: spa facility was excellent, nice and clean, and roof top jacuzzi's, buffet breakfast was excellent , no complaints
Cons: service need major major improving, staff need to have a more personal welcoiming mentality escpecially for lone travellers, wifi was bad!!
stayed for 6 nights, hotel was nice and clean but the service was terrible. Arrived at 11 pm, no welcome at the doors or the foyer,also desk clerck was not very welcoming at all. Hotel never had travel plug for my phone charger so had a dead battery 1st night. second day still no plug so i got my own end of second day, (no one got back to me with a charger). terrible for 5* hotel. felt like i stayed in a security compound rather than a hotel. loads of security staff around. didnt feel any welcoming or personal connection from all staff at all. wifi was terrible in my room (722) not acceptable for a business stay and business hotel.
Comment from Hotel Management
Jun 30, 2015 by Yilan, Hotel Management
Dear our Guest, Thank you for taking the time to give us your thoughts and concerns on your recent stay. We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide. We look forward to welcoming you back to Marti Istanbul. Best regards, Dogan Tengizman Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, MI

Great location, right by Taksim Square.

Posted May 4, 2015
Good location and helpful staff. Nice hotel would recommend.
Comment from Hotel Management
Jun 30, 2015 by Yilan, Hotel Management
Dear our Guest, Thank you for taking the time to give us your thoughts and concerns on your recent stay. We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide. We look forward to welcoming you back to Marti Istanbul. Best regards, Dogan Tengizman Guest Relations Manager
5 out of 5
Recommended
for Couples
by Karin from der Schweiz

Sehr gutes, schönes Hotel

Posted Apr 30, 2015 on Hotels
Schöne,moderne, grosse Zimmer, sehr freundliches Personal! Lage ist ideal, es ist alles zu Fuss sehr gut erreichbar und trotzdem ist es eher ruhig! Der Spa-Bereich ist ebenfalls empfehlenswert. Absolut tolle Terasse(mit Lounge und Bar) mit Blick über Istanbul. Leider hatte diese im Monat April noch nicht geöffnet! Ich würde das Hotel sofort weiterempfehlen!
Comment from Hotel Management
Jun 24, 2015 by Dogan Tengizman, Hotel Management
Dear our Guest, Thank you for taking the time to give us your thoughts and concerns on your recent stay. We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide. We look forward to welcoming you back to Marti Istanbul. Best regards, Dogan Tengizman Guest Relations Manager
4 out of 5
Recommended
for Couples
by YULE from 서울

마티 이스탄불 호텔 후기

Posted Apr 30, 2015 on Hotels
아타투르크 공항버스로 탁심에 내려 호텔로 갔는데 정류장 바로 위쪽에 호텔이 있어서 매우 편하게 공항버스 이용을 할 수 있었습니다. 일단 호텔 외관이 너무 멋있고 럭셔리합니다. 보안도 잘 되어있어요. 직원분들도 매우 친절합니다. 방, 특히 회장실이 매우 넓어요. 화장실의 많은 부분이 대리석으로 되어있는데 대리석이 오래되서 그런지 틈 사이에 노란 때가 보이는게 보기에는 좀 안좋더라구요. 하지만 청소는 잘 되어있는 것 같았고 이 호텔은 베딩이 무척 좋았어요. 깨끗하고 포근하고 푹신해서 완전 편하게 잠들수 있었어요. 그리고 조식 종류가 다양하고 신선하고 맛있었습니다. 뷰가 좋은 식당에서 맛있게 먹을 수 있었습니다. 탁심광장에서 매우 가깝습니다.
Comment from Hotel Management
Jun 24, 2015 by Dogan Tengizman, Hotel Management
Dear our Guest, Thank you for taking the time to give us your thoughts and concerns on your recent stay. We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide. We look forward to welcoming you back to Marti Istanbul. Best regards, Dogan Tengizman Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from ISTANBUL

DU BIEN ET DU MOINS BIEN

Posted Apr 28, 2015
Pros: TRES CENTRAL PETIT DEJEUNER VRAIMENT SUPER BEAUCOUP DE CHOIX BELLE CHAMBRE
Cons: SURTOUT LE MENAGE FAIT UN PEU MIEUX PENDANT LE SEJOUR
Location: TOUT PRES DE LA PLACE TAKSIM. PRES DU METRO POUR VISITER LA PLUPART DES MONUMENTS
AVONS ATTENDU 20 MINUTES CAR POUR NOTRE CHAMBRE PAYEE DEPUIS JANVIER IL N'Y AVAIT PAS DE RESERVATION. IL A FALLU QUE LA RECEPTION VOUS TELEPHONE POUR SAVOIR SI LA CHAMBRE ETAIT BIEN RESERVEE. CHAMBRE SUPERBE BONNE LITERIE MAIS LE MENAGE ENTRE LES 4 NUITS LAISSAIT A DESIRER...
Comment from Hotel Management
Jun 30, 2015 by Yilan, Hotel Management
Dear our Guest, Thank you for taking the time to give us your thoughts and concerns on your recent stay. We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide. We look forward to welcoming you back to Marti Istanbul. Best regards, Dogan Tengizman Guest Relations Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 24, 2015 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Dublin

Great Hotel

Posted Mar 29, 2015
Lovely hotel and would highly recommend staying here. Enjoyed the location as wasn't in the middle of all the tourist attractions so wasn't as busy or noisy. The public transport system is excellent so no problems getting around. The funicular is in Taksim Square which takes you down to the tram to get to the other side of the river with all the attractions eg. Blue Mosque. Our room was fabulous, beds were unreal, felt like sleeping on a giant marshmallow. Heaven! The only gripe I would have is housekeeping, we stayed 5 nights, and by the 4th night they didn't even bother making our beds!
Comment from Hotel Management
Jun 30, 2015 by Yilan, Hotel Management
Dear our Guest, Thank you for taking the time to give us your thoughts and concerns on your recent stay. We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide. We look forward to welcoming you back to Marti Istanbul. Best regards, Dogan Tengizman Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Wonderful

Posted Feb 23, 2015
Location: Decent location, you can walk to the historical sights in 20 minutes or just jump in a taxi. Also handy for the upmarket areas and restaurants.
Beautiful hotel, thoroughly enjoyed my stay here and hope to go back. Was upgraded to a suite which was fantastic. Room was huge, the bathroom very impressive. Nice steam room and sauna and the staff were very helpful, handled a lot of translations for me particularly with taxi drivers and restaurant bookings. Highly recommended.
Comment from Hotel Management
Jun 30, 2015 by Yilan, Hotel Management
Dear our Guest, Thank you for taking the time to give us your thoughts and concerns on your recent stay. We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide. We look forward to welcoming you back to Marti Istanbul. Best regards, Dogan Tengizman Guest Relations Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 10, 2015 on Hotels
Comment from Hotel Management
Jun 24, 2015 by Dogan Tengizman, Hotel Management
Dear our Guest, Thank you for taking the time to give us your thoughts and concerns on your recent stay. We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide. We look forward to welcoming you back to Marti Istanbul. Best regards, Dogan Tengizman Guest Relations Manager
4 out of 5
Recommended
for Couples
by Juliana

Posted Jan 6, 2015 on Hotels
Comment from Hotel Management
Jun 24, 2015 by Dogan Tengizman, Hotel Management
Dear our Guest, Thank you for taking the time to give us your thoughts and concerns on your recent stay. We are pleased to know that overall you enjoyed your stay with us. We value every single experience and opinion of our valuable guests.We have taken note of your constructive feedback and appreciate it truly as this is the only way we can truly assess our guests’ needs, and continuously improve the luxury service we aim to provide. We look forward to welcoming you back to Marti Istanbul. Best regards, Dogan Tengizman Guest Relations Manager