Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by David from Dubai

Great hotel - located ideally for my stay

Posted Jan 26, 2014
Pros: location
Cons: attention to detail by the people servicing the room, the decor of the exec rooms should be noticably different to the ordinary rooms
Stayed in this hotel previously and pointed out to the staff previously that the small (but tight) bottles on their free shampoo and shower gel would be almost impossible for someone older to open as it was difficult for me... this comment was noted in the way that comments get noted and then nothing gets done about them. So, this visit the same issue arose with wet hands trying to undo the shampoo and shower gel. Anyway, this time I had an excecutive room but noticed very little difference to the room I had the last time apart from this time there was fruit and 3 chocolates arranged in a line on a plate... Apart from that you get a free breakfast in their exec lounge and other extra bits but I would have expected a slightly upgraded room too rather than the touches that were there. Last comment was regarding the consumables they put into the room - they have a habit of putting things out on display to tempt you to drink or eat them and then put a notice on it saying it IS NOT FREE... which is a bit of shame... in an exec room you would expect to have a set number of things free as they should be included in the (rather hefty) uplift in fee that they charge for the exec room. There was water in the room but the bottle was half used which was horrible to find. I put it into the bin immediately. The next day, I came back from the office to find the bottle of water had been removed from the bin and put back on the side in the room arranged with the glasses!!!!
Comment from Hotel Management
Aug 2, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul.Best regards,Mövenpick Hotel Istanbul
4 out of 5
Recommended
for Everyone
by saif from dubai

Not bad

Posted Jan 22, 2014
Best thing about the hotel is next to metro station
Comment from Hotel Management
Aug 2, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul.Best regards,Mövenpick Hotel Istanbul
5 out of 5
Recommended
for Business Travelers
by A verified traveler

great staff, very attentive, professional .

Posted Jan 16, 2014
Pros: the staff
Location: very modern, our family loved visiting the mom and shops and restaurants behind the hotel. It was very safe even after walking after midnight snack.
although it was far from some of the attractions it was still very easy to get to anywhere in the city. I was very glad to stay at the Movenpick not only because they had a pool for my 11 year old, but you couldn't beat the accommodations.
Comment from Hotel Management
Jul 19, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service. It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul. Best regards, Mövenpick Hotel Istanbul
4 out of 5
Recommended
for Everyone
by Ben

Stay away from most locals.

Posted Jan 14, 2014
Cons: The hotel needs to hire staff that speak english , you cant communicate with most of the staff,, this is an international luxuray hotel not a 2 star
Do not talk to any local that offers you any thing because they want to rip you off, if u need any thing just ask the hotel if they dont help which is most likely, look for what u want online .
Comment from Hotel Management
Jul 26, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service. If there has been any instances that our staff has failed in guest attentiveness please do let us know. It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul. Best regards, Quality Manager Mövenpick Hotel Istanbul
2 out of 5
by nameer from michigan usa

Nice hotel staff is professional

Posted Jan 9, 2014
The hotel charges for small stuff. Internet is not free. The value is over priced. Location is bit far from Fatih beladiyasi.
Comment from Hotel Management
Aug 2, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much.Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service.It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul.Best regards,Mövenpick Hotel Istanbul
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2014
Comment from Hotel Management
Jul 19, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and grading our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul. Best regards, Quality Manager Mövenpick Hotel Istanbul
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Dec 18, 2013
Comment from Hotel Management
Jun 28, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and grading our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul. Best regards, Quality Manager Mövenpick Hotel Istanbul
Comment from Hotel Management
Jun 28, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and grading our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul. Best regards, Quality Manager Mövenpick Hotel Istanbul
5 out of 5
Recommended
for Business Travelers
by A verified traveler

in the heart of the city, very kind and nice staff

Posted Dec 9, 2013
Pros: very kind staff, good service, price, cleanness
Cons: car parking
Location: in the middle of business district, very close to bridge
easy to each, comfortable and safe
Comment from Hotel Management
Jun 21, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service. It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul. Best regards, Quality Manager Mövenpick Hotel Istanbul
Comment from Hotel Management
Jun 21, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service. I hope otherwise your stay was enjoyable; it was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul. Best regards, Quality Manager Mövenpick Hotel Istanbul
Comment from Hotel Management
Jun 21, 2014 by Cigdem, Hotel Management
Write your comment.First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service. It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul. Best regards, Quality Manager Mövenpick Hotel Istanbul
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 2, 2013
Comment from Hotel Management
Jun 21, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. I hope stay was enjoyable; it was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul. Best regards, Quality Manager Mövenpick Hotel Istanbul
5 out of 5
Recommended
for Business Travelers
by Diana

Excellent!

Posted Nov 10, 2013
Pros: Staff
Cons: A bit noisy with construction next door and you may be woken up with Adhan from a neighborhood mosque. Maybe some improvement on soundproof systems?
Location: Subway station Levant 4 is literally behind the hotel. Very convenient.
Very helpful staff
Comment from Hotel Management
May 24, 2014 by Cigdem, Hotel Management
First of all I would like to thank you very much for taking the time and commenting on our services; we really appreciate it and value our esteemed guests' opinion such as yours very much. Your feedback encourage us towards our aim to deliver, heartfelt, genuine care, personalized and uncompromising service in all guest interactions. These comments such as yours are the best tool for us not only to maintain but further improve our quality and service. It was and will always be our pleasure to ensure your comfort and I look very much forward to welcoming you back at the Mövenpick Hotel each time you visit Istanbul. Best regards, Quality Manager Mövenpick Hotel Istanbul