Suite | Living area | 40-inch flat-screen TV with satellite channels, TV
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Reviews of Nippon Hotel

4 out of 5
Nippon Hotel
Topcu Caddesi No:6, Talimhane, Taksim, Istanbul, Istanbul

Reviews

8.4

Very Good

Rating 10 - Excellent. 413 out of 851 reviews" "
Rating 8 - Good. 284 out of 851 reviews" "
Rating 6 - Okay. 90 out of 851 reviews" "
Rating 4 - Poor. 36 out of 851 reviews" "
Rating 2 - Terrible. 28 out of 851 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hilal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a perfect location. Clean spacious rooms and very nice staff. Thank you all
Stayed 4 nights in Feb 2024
Response from Ezgi Benli - GR on Feb 19, 2024
Dear Ms. Hilal, Thank you for choosing Nippon Hotel. We appreciate your nice feedback and look forward to welcoming you back soon. Best regards, Guest Relations, Ezgi Benli

10/10 Excellent

Luay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 2 nights in Jan 2024
Response from Ezgi Benli - GR on Jan 27, 2024
Dear Luay, Thank you for taking the time to review your stay with us. We are very pleased to hear that you liked our hotel. Looking forward to seeing you again soon. Best Regards, Guest Relations, Ezgi Benli

10/10 Excellent

Abdullah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near bus station towards the airport
Stayed 1 night in Nov 2023
Response from Ezgi Benli - GR on Nov 28, 2023
Dear Abdullah, Thank you for choosing Nippon Hotel and for your time to share your feedback with us. We are happy to know that you liked our hotels location. We look forward to welcome you back. Best regards, Guest Relations,

10/10 Excellent

Kuanysh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to Taksim Sq and Istanbul's metro network.
Stayed 3 nights in Nov 2023
Response from Ezgi Benli - GR on Nov 28, 2023
Dear Kuanysh, Thank you for choosing Nippon Hotel and for your time to share your feedback with us. We are happy to know that you liked our hotels location. We look forward to welcome you back. Best regards, Guest Relations,

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Wonderful experience and very good hotel. Staff are very well trained to serve clients here. Expect professionalism.
Stayed 2 nights in Nov 2023
Response from Ezgi Benli - GR on Nov 21, 2023
Dear Mr. Mohamed, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best Regards, Guest Relations,

10/10 Excellent

pritesh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with all areas easily accessible
Stayed 4 nights in Nov 2023
Response from Ezgi Benli - GR on Nov 18, 2023
Dear Pritesh, Thank you for choosing Nippon Hotel and for your time to share with us your feedback. We are pleased to know that you were satisfied with your stay. We hope to see you soon. Best regards, Guest Relations

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from gr on Nov 12, 2023
Dear Guest, Thank you for choosing Nippon Hotel and for your time to share your feedback with us. We look forward to welcome you back. Best regards, Guest Relations

10/10 Excellent

rami

Stayed 1 night in Nov 2023
Response from Ezgi Benli - GR on Nov 30, 2023
Dear Rami, Thank you for choosing Nippon Hotel and for your time to share your feedback with us. We are happy to know that you liked our hotel. We look forward to welcome you back. Best regards, Guest Relations, Ezgi Benli

8/10 Good

Ammar

Stayed 1 night in Oct 2023
Response from GRM on Nov 20, 2023
Dear Mr Ammar,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the heart of Istanbul
This is a great hotel. Well staffed and very friendly, smiling staff. The location is about 200 meters from Taksim Square so excellent. We had just arrived by taxi outside when 2-3 people came out. We were travelling with lots of baggage (culmination of the summer in Europe). They took care of it with no hassle - and kept the luggage we didn't need in their storage. The link was quite seamless, including when we checked out and deposited the rest of our bags for them to hold until we got back from one final excursion. The ever-enthusiastic Volkan didn't need a prompt to know we needed our bags. All in all a great experience. Proper 4 star stuff - no cutting corners. Breakfast was great and well staffed. Hot meat and vegetable options, cold cuts, lots of salads and cheeses - really quite satisfying. Wifi was good too. I was consistently getting 6-12Mb speeds, which is as good as you'll get pretty much anywhere (hotels). It'll easily let you browse and watch youtube or do video chats. The reasons this hotel doesn't get an outright 10 is because the room windows should be better soundproofed - and the workmanship of fittings, specially the shower door. All perfectly fine and clean - but just looks a bit dated. I'd go there again without any reservations. Tips: Master the Taksim Metro Station in the Square. The Metro Line is a great underground link. But take the Funicular to Kabatash and you'll have great overground links to Galata Bridge and Sultanahmet.
Stayed 3 nights in Sep 2023
Response from Ezgi Benli - GR on Oct 10, 2023
Dear Mustafa, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best Regards, Guest Relations

2/10 Terrible

Bakhtiyar

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dirtiness on beds loud noise bad staff bad booking
Stayed 2 nights in Sep 2023
Response from Ezgi Benli - GR on Oct 2, 2023
Dear Bakhtiyar, Thank you for taking the time to provide valuable feedback about our hotel. Weapologize that your experience was less than ideal, and we hope you‘ll give us another chance toprove ourselves. Please contact us from our whatsapp to discuss your experience further. Best regards,

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location
Stayed 4 nights in Sep 2023
Response from Ezgi Benli - GR on Oct 2, 2023
Dear Erick, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Best Regards

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely wonderful. They answered all of my questions, and the hotel is a great place to stay.
Stayed 1 night in Sep 2023
Response from Ezgi Benli - GR on Sep 30, 2023
Dear Evan, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon. Best Regards Guest Relations

10/10 Excellent

Islam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reservation Team, on Sep 15, 2023
Dear Islam Omar,Thank you for staying in Nippon Hotel. Our guests' feedbacks are valuable to us that's why we’d love to hear what you liked or could be improved for your future stay. We hope you’ll consider sharing your review about your experience with us on Hotels.com. We look forward to hearing from you,Best regards,

8/10 Good

KhianKhoon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nancy Gaber - GRM on Sep 9, 2023
Dear KhianKhoon,Thank you for choosing Nippon Hotel. We are glad to know that we could meet your expectations and look forward to welcoming you back. Best regards,Nancy GaberGuest Relations Manager

8/10 Good

Jonathan

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Nancy Gaber - GRM on Sep 7, 2023
Dear Mr Jonathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Nancy GaberGuest Relations Manager

8/10 Good

ALAADIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Nancy Gaber - GRM on Jul 24, 2023
Dear Mr Alaadin,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Yasir

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
كل شي ممتاز ومن الآخر بإستثناء السعر شويه حامض الموقع حجم الغرف الاستقبال
Stayed 5 nights in Jul 2023
Response from Nancy Gaber - GRM on Jul 9, 2023
Dear Mr Yasir,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back.Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Ibrahim, Bronx

Stayed 1 night in Jun 2023
Response from Nancy Gaber - GRM on Jul 13, 2023
Dear Mr Ibrahim,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Leen Alaufi and Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice 4 star hotel that is well situated in Taksim area. The staff is very friendly. All kind of assistance required are responded to or directed on how to do it.
Stayed 2 nights in Jun 2023
Response from Ezgi Benli - GR on Jun 22, 2023
Dear Leen Alaufi, Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us. It's a pleasure to know that you liked our hotel and our staff. We look forward to welcoming you back soon. Best regards, Guest Relations Ezgi Benli

8/10 Good

Farshid

Stayed 2 nights in May 2023
Response from Nancy Gaber - GRM on Jul 9, 2023
Dear Mr Farshid,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back.Best regards,Nancy GaberGuest Relations Manager

8/10 Good

BASIM

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from Nancy Gaber - GRM on Jun 13, 2023
Dear Mr Basim,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations Manager

8/10 Good

Doron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in best location
Comfortable and clean hotel. Grate service .Breakfast not so good because you can't take from the buffet by yourself. You have tp tell the cook what to put in your plate and it is very uneasy
Stayed 3 nights in Jun 2023
Response from Ezgi Benli - GR on Jun 11, 2023
Dear Doron, Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us. It's a pleasure to know that you liked our hotel. We look forward to welcoming you back soon. Best regards, Guest Relations Ezgi Benli

2/10 Terrible

Farshid

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
I arrived from California around 9:30 PM. Cigarette smell everywhere. I tried 4,5 different rooms. I tried to find another hotel the same night, but traveling for almost 20 hours, being jet lagged, and being in a foreign country where people barely speak english in a crowded area, it was not safe or practical to spend more than 1.5 hours to find a new hotel. I decided to stay for the night and leave the day after. I could not sleep at all. The central AC was bringing in the smoke from other rooms. We got a severe headache from the smoke, and had to turn off the AC. Left the first thing in the morning.
Stayed 1 night in Jun 2023
Response from Nancy Gaber - GRM on Jul 2, 2023
Dear Mr Farshid,Thank you for choosing Nippon Hotel and sharing your feedback about your stay with us. Our main goal is to offer our guests a comfortable stay and we are deeply sorry that we couldn't meet your expectations. Pease rest assured that related departments have been informed and necessary actions were taken. It would be an honor if you decide to give us a second chance and stay with us again and see the difference yourself. We look forward to welcoming you back soon,Best regards,

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfriendly staff. Avoid it
Stayed 1 night in Jun 2023
Response from Ezgi Benli - GR on Jun 8, 2023
Dear guest, Thank you for choosing Nippon Hotel. We are deeply for your comment. Would you please share the problem with us? We want to learn the problem so we can make it up for your next stay. We would like to hear from you. Best regards,

10/10 Excellent

Jalil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Great place , clean, many servers to do the work, nice clean room, kind fruit plant, and bigger room. I asked for extra hour before checking out and they were kind to give me what I needed.
Stayed 1 night in May 2023
Response from Ezgi Benli - GR on May 20, 2023
Dear Jalil, Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us. It's a pleasure to know that you liked our hotel and hospitality. We look forward to welcoming you back soon. Best regards, Guest Relations Ezgi Benli

6/10 Okay

Hazem

Traveled with family
Liked: Amenities
Should not be listed as VIP property. They refuse to grant any VIP perks
Response from Ezgi Benli - GR on May 2, 2023
Dear Hazem, We are deeply sorry for the inconvenience but if we have any available room we can do upgrade. Between your dates unfortunatelly we didn't have any room from upper categories so we couldn't give any upgrade. For your next stay we can give upgrade due to availability. Best regards,

6/10 Okay

Hazem

Traveled with family
Liked: Amenities
No VIP perks given although requested.
Response from Ezgi Benli - GR on May 2, 2023
Dear Hazem, We are deeply sorry for the inconvenience but if we have any available room we can do upgrade. Between your dates unfortunatelly we didn't have any room from upper categories so we couldn't give any upgrade. For your next stay we can give upgrade due to availability. Best regards,

10/10 Excellent

Ahmed

Stayed 1 night in Apr 2023
Response from Nancy Gaber - GRM on Apr 22, 2023
Dear Mr Ahmed,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

abdulaziz

Stayed 2 nights in Mar 2023
Response from Nancy Gaber - GRM on Apr 4, 2023
Dear Mr Abdulaziz,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty much excellent stay!
Had excellent stay in this hotel. I liked the upgrade, the room, and the breakfast. Definetely going back again. Thank you !
Stayed 1 night in Mar 2023
Response from Ezgi Benli - GR on Apr 2, 2023
Dear Mr. Mohamed, Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us. It's a pleasure to know that you liked our hotel and our service. We look forward to welcoming you back soon. Best regards, Guest Relations

10/10 Excellent

Ahmad

Stayed 3 nights in Mar 2023
Response from Ezgi Benli - GR on Mar 27, 2023
Dear Ahmad, Thank you for choosing Nippon Hotel. We are pleased to see that you are satisfied with your stay based on your rating. We look forward to seeing you with us again. Best Regards,

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Nancy Gaber - GRM on Mar 26, 2023
Dear Mr Ahmad,Thank you for choosing Nippon Hotel.We appreciate your feedback and look forward to welcoming you back. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Majd

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from GR on Mar 21, 2023
Dear Majd, Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us. It's a pleasure to know that you liked our hotel. We look forward to welcoming you back soon. Best regards, Guest Relations Ezgi Benli

10/10 Excellent

Elie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience nice hotel clean stuff very helpful thank you guys
Stayed 5 nights in Feb 2023
Response from GR on Mar 21, 2023
Dear Elie, Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us. It's a pleasure to know that you liked our hotels staff and cleanliness. We look forward to welcoming you back soon. Best regards, Guest Relations Ezgi Benli

10/10 Excellent

HASSAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Lovely stuff
Stayed 1 night in Jan 2023
Response from Nancy Gaber - GRM on Jan 20, 2023
Dear Mr Hassan,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Sapida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Nancy Gaber - GRM on Jan 15, 2023
Dear Sapida,Thank you for staying in Nippon Hotel. We appreciate your feedback and look forward to welcoming you back. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Israa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Nancy Gaber - GRM on Jan 1, 2023
Dear Ms Israa,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations Manager

8/10 Good

Fatma Nurhan Turan

Liked: Cleanliness, staff & service, property conditions & facilities
Both friendly and professional. It is in the heart of the city. Fruit plate in the room was generous and life saving.
Response from Nancy Gaber - GRM on Dec 26, 2022
Dear Ms Fatma,Thank you for choosing Nippon Hotel. We appreciate your nice feedback and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations

8/10 Good

Nadav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel for a short stay
Clean room, location very good, the shower and the room is a bit small
Stayed 4 nights in Dec 2022
Response from Nancy Gaber - GRM on Dec 21, 2022
Dear Mr Nadav,Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us.We are glad to know that you liked our hotel's central location, the cleaning and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from Nancy Gaber - GRM on Dec 19, 2022
Dear Guest,Thank you for choosing Nippon Hotel. We appreciate your nice feedback and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Mefar

Stayed 1 night in Dec 2022
Response from Nancy Gaber - GRM on Dec 18, 2022
Dear Mefar,Thank you for choosing Nippon.We appreciate your nice feedback and look forward to welcoming you back soon.Best regards,Nancy GaberGuest Relations Manager

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great spot
Great location by the HavaIst Taksim bus stop. Front desk guy very helpful, pushed the hotel to get my room ready asap. Good shower pressure. TV oddly offset from bed. Fan is loud. Only one power outlet by bed and no USB.
Stayed 1 night in Dec 2022
Response from GR, Ezgi Benli on Dec 4, 2022
Dear Stefan, Thank you for choosing Nippon Hotel and for your feedback. It's a pleasure to know that we could meet your expectations. We are sorry for your inconvenience. Your feedback has been forwarded to related departments. We look forward to making it up during your next stay. Best regards,

10/10 Excellent

Kudrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from GR, Ezgi Benli on Dec 4, 2022
Dear Kudrat, Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us. It's a pleasure to know that our staff could meet your expectations. We look forward to welcoming you back soon. Best regards,

4/10 Poor

khalil

Stayed 5 nights in Nov 2022
Response from Ezgi Benli - GR on Nov 29, 2022
Dear Mr. Khalil, Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us. We apologize for any inconvenince. We are deeply sorry that you were not satisfied with your stay. Can you contact us to fix the problem? this way we can offer you a better service on your next stay. Best Regards,

10/10 Excellent

Benny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Nancy Gaber - GRM on Nov 17, 2022
Dear Benny,Thank you for choosing Nippon Hotel.We appreciate your feedback and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations Manager

8/10 Good

Mohamed

Stayed 6 nights in Oct 2022
Response from Nancy Gaber - GRM on Oct 31, 2022
Dear Mr Mohamed,Thank you for choosing Nippon Hotel. We appreciate your feedback and look forward to welcoming you back soon. Best regards,Nancy GaberGuest Relations Manager

6/10 Okay

Alex

Stayed 1 night in Oct 2022

6/10 Okay

Ahmed

Disliked: Cleanliness
My stay at smoking room
Its ok overall comparing to hotel around , the sofa is not clean , the carpet is old , there is noise inside the room coming from the light also from outside the room. Only the receptionist was helpful and trying to do their best.
Stayed 1 night in Oct 2022
Response from Nancy Gaber - GRM on Oct 31, 2022
Dear Mr Ahmed,Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us. Our aim is to offer our guests a memorable experience and we deeply regret that we couldn't meet your expectations. Please rest assured that related departments have been informed and necessary actions have been taken. We would be very happy if you decide to give us a second chance and choose to stay with us once you are back to Istanbul. Best regards,Nancy GaberGuest Relations Manager

10/10 Excellent

Mustafa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Nancy Gaber - GRM on Oct 6, 2022
Dear Mr Mustafa,Thank you for choosing Nippon Hotel and for taking the time to share your feedback about your stay with us. We look forward to welcoming you back soon.Best regards,Nancy GaberGuest Relations Manager