Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
4.0 Room cleanliness
2.7 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Apr 17, 2014 on Hotels.com
The hotel was ok, I've had much better experiences in Istanbul for a better price. The staff was somewhat helpful. There is a lot of construction in the hotel and the surrounding areas, so it is not a quiet place to relax. The internet was in and out during our whole stay. There is an additional charge to use the pool and gym for each time you want to go. We had hotel employees coming in and out of our room the entire stay saying they had to check one thing or another. Not the highest of standards
3 out of 5
for Everyone
by A verified traveler from New Jersey

Great Location Good Facilities Dissapointing staff

Posted Mar 19, 2014
Pros: location, cleanliness, breakfast
Cons: need to train better the staff; that they are there to help guests primarily
Location: Great location, near major sights, tram station, railway station and boat tours. Don't get Bosphorous tours from hotel/street, get from eminonou port
The Good: Excellent location in sirkeci area near major sights and restaurants; hotel has good facilities and is kept clean ; breakfast buffett is good enough. The Bad: the staff is disappointing. They seem not there to help guests but to sell their tours and private transport. I tried to extend my stay for 2 more nights; first the lady receptionist said no problem at the same rate; then the next day the other said it will be higher and it is better if I just book through expedia; they can't seem to make a decision on the spot. I had to use the internet when I was already there. For my trip to airport I asked one staff who said about 50 Turkish Lira. The next day the guy said about 65 TL then another receptionist came and they were having a conversation and tried to offer me a private transfer for 90 TL because one suggested that it might be safer. Right in front of me, they were upselling their own no doubt commission-based transfer. For the record, I use a taxi for 45 TL and gave a tip of 10 so paid 55TL. Neither expedia nor the hotel mention that the rooftop terrace and pool is closed. This is one of the main reasons that attracted me to the hotel. The chance of enjoying the views from the hotel. But there was no disclosure
4 out of 5
for Everyone

Very Nice Location , Great Staff

Posted Mar 7, 2014
Pros: Location , staff , cleanliness ,
Cons: the shops down the hotel are giving a very bad impression , needs to be cleaned and reshaped . Building Under construction next to ORKA is a headache
I stayed at this gorgeous hotel from 25 / 02 / 2014 till the third of March 2014 , This is the hotel I was Looking For . It is in the middle of everything , walking distance to the best historical Places and to the essential place of attraction . The staff is great , Breakfast is Good , Cleanliness is good , staff work hardly to please you not for Tips like in some other places . Rooms are bit small , but still Lovely I didn't have the chance to visit the SPA but I checked it...it looks nice . I will definitely come back to this hotel . Thank you Orka for being so professional ... You made our Vacation ;)