Ratings based on 412 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuwait

amazing location..helpful staff..

Posted Jan 24, 2015
Pros: location, location and location.
Cons: the standards rooms are small and old and there bathrooms are old and smelly, need new decoration work.
Location: the hotel in the heart of old city and just a walking distant from most of the touristic site such as bazars, Museums, topkapi saray and etc.,,,
close to most touristic attractions by walking, and close to tramway for transportation too. The rooms are clean but small standard rooms size wise, you have to request premium room for extra space..try to get the corner rooms they are with good space ( like rooms: 206 - 306 -...). the staff are very helpful and nice.. we had a good stay and will come back again for sure..
Comment from Hotel Management
Jan 27, 2015 by Guest Relations Team, Hotel Management
Dear ramrom67, Hope this finds you well and greetings from beloved Istanbul! Thank you so much indeed for having completed this review regarding your recent stay with us. We are glad to have heard that you have overall enjoyed your time at the Ottoman Hotel Imperial and that we could make a small contribution to your time in the city. In relation to our staff, we try our best to help our guests make the most out of Istanbul during their limited time. In this regard please kindly be informed that we have already shared your nice words with the team. We strongly believe that such nice reviews give us strength, motivation and guidance to keep up the good work. Again we thank you for your nice comments and hope to serve you again in the near future. Yours Sincerely, The Team at Ottoman Hotel Imperial
2 out of 5
by A verified travelerfrom Dammam

Good, but smelly...

Posted Jan 23, 2015
Hotel is okay. staff were nice and very helpful, hotel has a very nice outdoor seating area with nice breakfast and views. However, hallways had terrible sewer smell and that's the only issue that wouldn't bring me back. I wish they do something about it.
Comment from Hotel Management
Jan 27, 2015 by Guest Relations Team, Hotel Management
DEAR Mohammed, Hope this finds you well and greetings from our beloved city! We do thank you for taking the time to complete a review regarding your recent stay with us. We are deeply sorry to hear about your unpleasant experience regarding the hallway. We would like to take the opportunity to sincerely apologize to you for not living up to your expectations on behalf of the team in relation to the inconvenience you have experienced. As the Ottoman Hotels Group, there is nothing we would pay more attention to than ensuring the excellent guest service but it seems likely that on this occasion we could not make it through. At this point, please kindly be assured that all the inconveniences you underlined will be shared with the heads of relevant departments and will be also dealt with as soon as possible and that this will certainly help us leverage our guest service. Once again many thanks for your feedback and we hope you will choose us again at some point in the near future in order to see the improvements we will make. Sincerely yours, Guest Relations Team at the Ottoman Hotel Imperial
5 out of 5
Recommended
for Everyone
by A verified travelerfrom s. como

Ottimo hotel crntralisdimo

Posted Jan 19, 2015
Tutto bene La cosa più importante e che è confinante con Santa Sofia quindi Tutto a portata di visite
Comment from Hotel Management
Jan 27, 2015 by Guest Relations Team, Hotel Management
Dear Roberto, Hope this finds you well. Thank you so much indeed for having completed this review regarding your recent stay with us! We are so glad that you have overall enjoyed your stay with us. We hope to serve you again very soon. Yours Sincerely, Guest Relations Team at Ottoman Hotel Imperial
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dallas, TX

Had a great time in Ottoman Imperial Hotel

Posted Jan 17, 2015
The hotel Ottoman Imperial is located right in the heart of the center of Istanbul. its is elegant and well furnished! The most that strikes is the helpful staff. Customer service is ultimately expressed. Very good location of the hotel is well met also with quiet and serine characters, so one can rest from the noise of the big city right in the midst of it.
Comment from Hotel Management
Jan 27, 2015 by Guest Relations Team, Hotel Management
DEAR Ekaterina, Hope this finds you well and greetings from our beloved Istanbul! Thank you so much for having completed this review regarding your recent stay with us. We are so happy to have heard that you had a lovely stay with us and that we could make a small contribution to your time in the city. In relation to our staff, we try our best to help our guests make the most out of Istanbul during their limited time. In this regard please kindly be informed that we have already shared your nice words with the rest of the team. We strongly believe that such nice feedbacks give us strength and guidance to keep up the good work. Again we thank you for your nice comments and hope to serve you again in the near future. Kindest Regards, Guest Relations Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Unbeatable location

Posted Jan 16, 2015
Wall to wall with Hagia Sophia, it can be closer to the touristic area of Istanbul.
Comment from Hotel Management
Jan 27, 2015 by Guest Relations Team, Hotel Management
Dear David, Hope this finds you well and greetings from beloved Istanbul. We do thank you so much for completing this review regarding your recent stay with us. We are so happy to have heard that you have overall enjoyed your time at the Ottoman Hotel Imperial. We do appreciate the way you define our location as well. We strongly believe that such nice comments give us strength, motivation, and guidance to keep up the good work. Again we thank you for your nice comments and hope to host you again in the near future. Yours Sincerely, Guest Relations Team
5 out of 5
Recommended
for Couples
by A verified travelerfrom Roma

Struttura comoda vicino alle attrazioni turistiche

Posted Jan 4, 2015
Pros: La posizione che permette di arrivare a tutto a piedi.
Cons: Qualche indicazione e/o cartelli che ne facilitino l'individuazione anche ai tassisti
Location: Santa Sofia, Moschea azzurra, Cisterna, Ippodromo, musei, Gran Bazaar, stazione, mezzi pubblici (terra e mare) : tutto a portata di pochi passi.
L'albergo gode di una posizione privilegiata per raggiungere a piedi le principali mete turistiche e culturali. Personale ottimo, cura e pulizia di alto livello, cucina eccellente e servizio notevole. Risulta vicino a numerosi ristoranti: dallo spuntino veloce alla cena impegnativa; per tutti i gusti e per tutte le tasche. Trovandosi in alto sulla collina, si può ammirare Istanbul e le sue bellezze dall'alto; di sera è uno spettacolo veramente suggestivo. L'unica pecca sono le stanze piccole (almeno la nostra) e la difficoltà a raggiungerlo la prima volta. E' nascosto e non ci sono indicazioni. . Per il resto altamente consigliabile per una visita.
Comment from Hotel Management
Jan 9, 2015 by Guest Relations Team, Hotel Management
Dear Claudio, Hope this finds you well and greetings from our beloved city. Thank you so much for having completed this review regarding your recent stay with us! We are glad that you have overall enjoyed your stay with us. Please kindly be informed that we have noted the shortcoming which you underlined when it comes to the difficulty to get to the hotel on your arrival. We hope to serve you again very soon. Yours Sincerely, Guest Relations Team at Ottoman Hotel Imperial.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Firenze

Hotel a Sultanahmet

Posted Dec 29, 2014
Pros: Posizione
Cons: La colazione dovrebbe essere servita fino alle 11.
Location: Nel centro di Sultanahmet. Raggiungibili a piedi le pricncipali attrazioni della città vecchia.
Buon hotel al centro della città vecchia. A pochi passi da Santa Sofia e Moschea Blu. Buon rapporto qualità prezzo. Camere ben arredate, personale gentile, buona colazione.
Comment from Hotel Management
Jan 3, 2015 by Guest Relations Team, Hotel Management
Dear Roberto, Hope this finds you well and greetings from Istanbul. Thank you so much for completing this review regarding your recent stay with us. We are happy to have heard that you overall enjoyed your time at the Ottoman Hotel Imperial and that we were able to make a small contribution to your time in the city. We do strongly believe that such nice feedbacks give us strength, motivation, and guidance to keep up the good work. Again we thank you for your feedback and hope to host you again in the near future. Yours sincerely, Guest Relations Team
4 out of 5
Recommended
for Everyone
by A verified travelerfrom qatar

Ottoman imperial. Nice place to stay

Posted Dec 28, 2014
Loved the hotel but it's located on a gated street so many taxis refuse to or don't know how to get to the hotel front. I had to carry my bag for about 400 Meters on my first night in. Not easy if u r older or have kids with you. Hotel needs to solve this only issue somehow. Otherwise I fully enjoyed my stay.
Comment from Hotel Management
Dec 30, 2014 by Guest Relations Team, Hotel Management
Dear Mohammed, Hope this finds you well and greetings from our beloved city. Thank you so much indeed for having completed this review regarding your recent stay with us! We are glad to have heard that you have overall enjoyed your stay with us. Please kindly be informed that we have noted the inconvenience you experienced while getting to the hotel. As you know, our hotel is just stone's throw away from the Hagia Sophia and the municipal authorities do not let the cars get in our street but recently we have been granted a remote control to bring the barriers down. So upon a call in advance we are able to get the taxis in right front of the hotel. We hope to serve you again very soon. Yours Sincerely, Guest Relations Team
4 out of 5
Recommended
for Everyone
by A verified traveler

In mitten des Geschehens

Posted Dec 28, 2014
Pros: Location
Location: Sehr zentral, gegenüber von Hagia Sofia, alle sehenswürdigkeiten sind unmittelbar in der Nähe.
Man wird sehr gut aufgenommen. Alle wichtigste sehenswürdigkeiten sind in der Nähe. Sehr nette Staff. Gutes und reichhaltiges Frühstück. Rundum wohl gefühlt.
Comment from Hotel Management
Dec 30, 2014 by Guest Relations Team, Hotel Management
Dear Guest, Thank you so much for having completed this review regarding your recent stay with us. We are glad to have heard that you have overall enjoyed your time at the Ottoman Hotel Imperial and that we could make a small contribution to your short city-break. In relation to our staff, we try our best to help our guests make the most out of Istanbul during their limited time. In this regard please kindly be informed that we have shared your nice words with the team. We strongly believe that such nice reviews give us strength, motivation, and guidance to keep up the good work. Again we thank you for your nice comments and hope to host you again in the near future. Yours sincerely, Guest Relations Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Dec 25, 2014
Great location (two minute walk from Hagia Sophia and five minute walk to the Blue Mosque) and the staff was FABULOUS!
Comment from Hotel Management
Dec 26, 2014 by Guest Relations Team, Hotel Management
Dear Guest, Thank you so much for completing this review regarding your recent stay with us. We are so happy to have heard that you enjoyed your time at the Ottoman Hotel Imperial and that we could make a small contribution to your time in our beloved city. In relation to our staff, we try our best to help our guests make the most out of Istanbul during their limited time. In this regard please kindly be informed that we have shared your nice words with the team. We strongly believe that such nice feedbacks give us strength and guidance to keep up the good work. Again we thank you for your nice comments and hope to host you again in the near future. Yours sincerely, Guest Relations Team