Front of property - evening/night

Reviews of Ottoman Hotel Park - Special Class

4 out of 5
Ottoman Hotel Park - Special Class
Kadirga Liman Cd No 41 Sultanahmet, Istanbul

Reviews

8.4

Very Good

Rating 10 - Excellent. 415 out of 922 reviews" "
Rating 8 - Good. 346 out of 922 reviews" "
Rating 6 - Okay. 93 out of 922 reviews" "
Rating 4 - Poor. 29 out of 922 reviews" "
Rating 2 - Terrible. 39 out of 922 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Krzysztof

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location , and helpful staff .
Stayed 5 nights in Nov 2023
Response from Ottoman Hotel Park team on Nov 30, 2023
Good mornıng our dear guest Thank you for your nice comment.Have a nıce day.Best regards

2/10 Terrible

Tamara, Rego Park

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cars cannot get to the property so you have to walk up a hill to get to it. We came to the property and they were under construction. They told us they would bw moving is to their sister hotel. When we got there we were put in a much smaller room then what we paid for. We were told that the following day we would get upgraded and we were just moved up a floor with the same tiny room. We did not get qhat we paid for. They baited us with the hotel and switch us to a lower hotel that would have been a fraction of the cost. We left the hotel after two days.
Stayed 13 nights in Oct 2023

2/10 Terrible

Yanaisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival hotel was closed for remodeling and we were transferred to another hotel in the area.
Stayed 3 nights in Sep 2023
Response from Ottoman Hotel Park team on Sep 25, 2023
Good Morning Dear Yanaisa Our hotel is closed due to renovation. We hosted you in our other sister hotel, the Ottoman imperial hotel, which has a perfect location. Right next to Hagia Sophia, the Sultanahmet Mosque, the Basilica Palace, the German Fountain, the Grand Bazaar and the Spice Bazaar....with all our hospitality.....Best Regards.....

8/10 Good

Peter

Traveled with partner
Liked: Amenities, property conditions & facilities
Location. Staff very nice.hotel restaurant good . Rooms ok nice and clean
Stayed 5 nights in Sep 2023
Response from Ottoman Hotel Park team on Sep 15, 2023
Good Mornıng Dear Peter thank you for this nice comment.Hope to see you again in the future.Best Regards..

8/10 Good

Shaf

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had kind friendly and helpful staff. In particular, the manager was happy to accomodate our additional requests. The bedroom was spacious and comfortable with a large seated shower area - hammam style. We would definitely stay again.
Stayed 4 nights in Aug 2023
Response from Ottoman Hotel Park team on Sep 1, 2023
Good Mornıng our Dear Guest On behalf of me and my team, thank you very much for your kind thoughts and nice comments. Hope to see you again in the future. All the best.Best Regards.

6/10 Okay

Zein, Dubai

Liked: Staff & service
I think it should 3 stars hotel
Stayed 1 night in Aug 2023
Response from Ottoman Hotel Park team on Aug 29, 2023
Good morning, we are open to all kinds of criticism and opinions of our guests.Have a nıce day.

8/10 Good

Roz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specially the manager Mr Fatih is excellent man. He is very kind and very polite.
Stayed 7 nights in Aug 2023
Response from Ottoman Hotel Park team on Sep 1, 2023
Good Morning Dear Roz Thank you very much for this nice comment and your kind opinion. It was a pleasure to meet and host you. You honored me. Hope to see you again in the future.Best Regards

2/10 Terrible

Dina

Stayed 3 nights in Aug 2023
Response from Ottoman Hotel Park team on Sep 13, 2023
Better to explaın your problem by words......................

8/10 Good

Fariha

Stayed 1 night in Jul 2023
Response from Ottoman Hotel Park team on Jul 31, 2023
Good Mornıng Dear Farıha thank you for this nice score.Hope to see you agaın at the future.Best Regards

10/10 Excellent

Red

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good experience because the staff served with a smile
Stayed 2 nights in Jul 2023
Response from Ottoman Hotel Park team on Jul 25, 2023
Good Morning our dear guest thank you for you nıce comments and hıgh score

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great distance to Sultanahmet area (around 10 minutes). Staff were phenomenal and helpful. Thank you so much :D
Stayed 7 nights in Jun 2023
Response from Ottoman Hotel Park team on Jul 4, 2023
Good Morning Dear Melissa.Thank you very much for this nice comment.I hope you arrived home safely.And i hope everything is alright.Hoping to see you again.Best Regards....

10/10 Excellent

Oluwatosin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Ottoman Hotel Park team on Jun 30, 2023
Good Mornıng Dear Oluwatosın thank you very much for thıs hıgh score......You are very kind..Have a nıce day...Hoping to see you again

10/10 Excellent

Zairul Adzwan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and professional staffs. Central located at major tourist attractions, walkable to nearest public transportation and wonderful breakfast
Stayed 8 nights in Jun 2023
Response from Ottoman Hotel Park team on Jun 22, 2023
Good Mornıng Dear Adzwan Thank you for this nice comment and thoughts.It was our pleasure to host you.hope to see you again in the future.Have a great day

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Ottoman Hotel Park team on Jun 12, 2023
Good Mornıng Dear Sally thank you for your hıgh score.....Best Regards.....

10/10 Excellent

Najeeb

Stayed 1 night in Jun 2023
Response from Ottoman Hotel Park team on Jun 8, 2023
Good Mornıng Dear Najeeb thank you for you hıgh score...have a nıce day...Best Regards

4/10 Poor

Michael James

Traveled with partner
Liked: Staff & service
Disliked: Amenities
They advertise a Restaurant and bar the hotel has neither The rooms are tidy but not reallly cleaned there was debris on the floor from prior guest. If you want to walk to the Grand Bazzar you have to walk up a long steep hill. Breakfast buffet was very limited. The taxi drivers were constantly trying to take advantage of you by overcharging. Our room did have a great view of the wateer from the front window and a view of a collasped roof out the other. The best part of our stay was the staff, they were very friendly and helped us our whole stay.
Stayed 5 nights in May 2023
Response from Ottoman Hotel Park team on Jun 7, 2023
Good Mornıng Dear Mıchael First of all, we apologize for the problems caused by us.Since the ruined building next to us is a historical artifact, the municipality cannot carry out renovation and maintenance without the permission of the owner.Unfortunately the owners do not allow.You are right about taxi drivers, it is a big problem for us.We collected signatures with the surrounding hotels and conveyed this issue to the municipality, governorship and security units with a petition. There will be a more strict inspection.Our city consists of 7 big hills and many small hills with bumpy slopes.Thank you for your thoughts about our staff.

8/10 Good

Quoc Luong

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was quite warmly & polite 👍
Stayed 3 nights in Jun 2023
Response from Ottoman Hotel Park team on Jun 7, 2023
Good Mornıng Dear Quoc Luong As all hotel staff, we would like to thank you!!!! You are very kind....

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Very nice hotel in very good location. Friendly staff, excellent breakfast with great view. I spent wonderful 8 days. Needs some renovation.
Stayed 8 nights in May 2023
Response from Ottoman Hotel Park team on Jun 5, 2023
Good Morning Dear Mr.Eyad all team we would like to say thank you for your nice comment.It was our pleasure to meet and host you.We will miss your smile and pleasant conversation.Hope to see you again.Best regards

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great: very friendly and helpful. The location is good.
Stayed 1 night in May 2023
Response from Ottoman Hotel Park team on Jun 1, 2023
Good Mornıng Dear Natalia thank you very much for your nıce comment.It was pleasure to host you.Hope to see you again..Best regards

10/10 Excellent

Shabir Ahmed, Leicester

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, hundreds of restaurants within a 5min walk and very friendly staff
Stayed 6 nights in Apr 2023
Response from Ottoman Hotel Park team on May 1, 2023
Good Afternoon Mr.Ahmed thank you very much for your nıce comments you are very kind and gentleman.....see you next tıme ınchallah...Best Regards.....have a great day

8/10 Good

MD MUQUIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small but cosy .Pillows were too hard for me. Staff are very good and attentive.The buffet breakfast is excellent, lot of varieties. I will surely recommend to my friends and relatives.
Stayed 3 nights in Apr 2023
Response from Ottoman Hotel Park team on May 1, 2023
Good morning Dear Muquit thank you for your comments.It was our pleasure to know you. We want host you again in the future.Best regards........

10/10 Excellent

Mutaz

Business traveler
Liked: Cleanliness, staff & service, amenities
very close to a lot of places
Stayed 3 nights in Jan 2023
Response from Ottoman Hotel Park team on Feb 3, 2023
Dear MUTAZ,Thank you for your lovely review , Wish you all the best in your life. hope to see you near future.Best Regards

10/10 Excellent

nedal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk very friendly
Response from Ottoman Hotel Park team on Nov 30, 2022
Hello Mr.Nedal I hope you had a good trip and all is well.Thank you for your nice comment.

6/10 Okay

Hamid Reza

Disliked: Amenities
WiFi never worked, shower head was broken, carpet was dirty.
Stayed 5 nights in Nov 2022
Response from Ottoman Hotel Park team on Nov 28, 2022
Good Morning Mr.Hamıd I would like to state that there is a problem with Wi-Fi due to the infrastructure work in this region. We will do some technical deficiencies and renovation works as of the end of this season.The only thing that upsets us is that you have never mentioned our positive aspects.

8/10 Good

Paula, Irving

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is about a 15 minute walk from the main sites but convenient. The staff was very friendly. The hotel is a bit dated.
Stayed 2 nights in Nov 2022
Response from Ottoman Hotel Park team on Nov 28, 2022
Good Mornıng Dear Paula We will do all the renovation works at the end of the season. Thank you for your comment, we would like to host you again.

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel experience. Our room also had an incredible view of the Sea of Marmara and we loved watching the ships lining up to head into the Bosporous. Breakfast included and was a quick walk to all the sites of old town. The staff was also incredibly friendly and eager to assist.
Stayed 5 nights in Nov 2022
Response from Ottoman Hotel Park team on Nov 23, 2022
Good Morning Dear Rebecca thank you so much for your lovely comment.if you had a good time it means we are doing our job right......Hoping to see you again.....have a nıe day....

8/10 Good

Vishal

Stayed 4 nights in Nov 2022

10/10 Excellent

Inni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean place to stay in the heart of Old City
Clean hotel - not the fanciest but the front desk is very helpful and kind. The breakfast has a great view - highly recommend.
Stayed 4 nights in Sep 2022
Response from Ottoman Hotel Park team on Oct 11, 2022
Good morning our dear guest, thank you very much for your nice comment.You have honored our team. We are motivated.We would like to host you again.stay safe.

2/10 Terrible

jorge

Stayed 1 night in Sep 2022
Response from Ottoman Hotel Park team on Sep 30, 2022
Good morning Dear Jorge, you have given us 2 points by scoring.We ask you to explain according to which criteria you have given us this scoreDon't blame your fault on innocent people.We think that you acted like this when you were angry. Our friends welcomed you with a smile and offered you a treat.They also upgraded your superior room reservation and gave you a deluxe room.We wish you a good day....

2/10 Terrible

AHMED

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very dirty. Poor aircondition.. they publish edited photos of rooms to attract people but in real .. it is totally a lie and they refused to refund my money when I asked to cancel booking as I saw the rooms in a terrible condition. Exepedia has a responsibilty and I will not use the application any more as it lists bad Hotels and doesn't have any measures to quality check on those properties.
Stayed 1 night in Sep 2022
Response from Ottoman Hotel Park team on Oct 10, 2022
Good morning, Mr.Ahmed, how right is it to criticize the room and air conditioner of a hotel that you do not stay at. We think that you are acting this way only to get a refund.With this comment, you disregard the efforts of the employees in this workplace. Your name is Ahmed, I hope you know its meaning.

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel !! The only problem is to get out from that area in taxi because the traffic at specific time at daytime.
Stayed 2 nights in Aug 2022
Response from Ottoman Hotel Park team on Sep 1, 2022
Good Mornıng Mrs Joanna Thank you very much for your valuable comment.As you know and experience, the traffic in the region and Istanbul in general plus the tourism season, the traffıc become more busy dıffıcult to fınd taxı actually monda frıday and weekend any possıbılıty to drıve to move at the traffıc.have a nıce day ı hope we wıll see you agaın at the future......

6/10 Okay

wahid

Traveled with family
Liked: Staff & service
Disliked: Amenities
The hotel is very old on the inside. Clean but stained furniture, carpets, terrible mattress. Staff is nice and very helpful
Stayed 6 nights in Aug 2022
Response from Ottoman Hotel Park team on Aug 22, 2022
Good morning mr.wahıd your comments and opınıon ıs to much ımportant for us we are goıng to do our renevatıon as soon as possıble.....

8/10 Good

Ahmed

Traveled with family
Liked: Staff & service
As a hotel is OK, but i wouldnt recommend the location where the hotel is.
Stayed 7 nights in Aug 2022
Response from Ottoman Hotel Park team on Aug 26, 2022
Good morning Mr.ahmed actually the location of the hotel is no more than 10-15 minutes away from all historical places.Our only problem is that we have to go up a little bit.have a nıce day ......

6/10 Okay

Nikola

Traveled with partner
Disliked: Amenities
Ok
Stayed 5 nights in Jul 2022
Response from Ottoman Hotel Park team on Aug 13, 2022
Thank you for taking the time to rate.

6/10 Okay

Rayed, Sharjah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful and polite. They tried to make our experience easy. But the breakfast wasn't good in general and the quantity was little. I didn't enjoyed the food at all l. Apart of that the hotel was good.
Stayed 6 nights in Jul 2022
Response from Ottoman Hotel Park team on Aug 5, 2022
Dear guests, your opinions are very important to us and we are open to all kinds of criticism.In line with the opinions of our guests who make objective comments and evaluations like you, we will try to make up for our shortcomings as soon as possible and provide a better quality service.

10/10 Excellent

Gino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and friendly staff with very fast room service.Will be going next year again and staying same place.
Stayed 5 nights in Jul 2022
Response from Ottoman Hotel Park team on Aug 2, 2022
Dear guest, first of all, we would like to thank you for your nice comment. You made us very happy. You honored us. We wish you health, happiness and good luck in your future life, maybe we will see you again in the future, stay safe, and all the best.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and kindest staff 💙
Although our stay here was cut short due to personal circumstances at home, the few days that my partner and I spent in Ottoman Hotel Park were really great. The staff were so helpful, welcoming and kind, especially in assisting us with a speedy departure. Our room was kindly upgraded to have a sea view which was absolutely stunning. The hotel itself is very beautiful and the rooms are fully equipped and comfortable. The staff provided us with lots of really helpful leaflets and information for our stay which we will definitely pursue when we return and will certainly stay at Ottoman Park again. Thank you for your help and kindness, with love from Nik and Lauren.
Stayed 3 nights in Jul 2022
Response from Ottoman Hotel Park team on Jul 25, 2022
Dear Nık and Lauren, thank you very much for this sincere and nice comment you wrote. It is a privilege to meet good people like you, to have a chat, thanks for your sincere, smiling positive energy. Hope to see you soon, all the best.

6/10 Okay

JACOB

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Mixed feelings about this hotel. The staff were very friendly and we received great service throughout our stay. The view is fantastic, especially the rooftop terrace where breakfast is served. The location is close to many big attractions. However the rooms are dated and the bathrooms moldy. The internet was unreliable and constantly cutting out. The AC really struggled to cool our room in summer.
Stayed 3 nights in Jul 2022
Response from Ottoman Hotel Park team on Jul 22, 2022
Good morning mr.jacob, I read your review. We are open to all kinds of criticism. Thanks to the comments we received from our guests who wrote that they see it as honest like you, we see and try to correct our shortcomings. We will try to provide better service as soon as possible.

8/10 Good

Christopher, Lufkin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the old part of Istanbul, which is historic, and in walking distance to a lot of things to see.
Stayed 3 nights in Jun 2022
Response from Ottoman Hotel Park team on Jul 21, 2022
good morning mr.christopher, thank you for your comment. We wish you good health and happiness in your future life.

4/10 Poor

Mahsa

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Service was awful and staff weren't really helpful on resolving our issue despite raising it with them few times.
Stayed 4 nights in Jun 2022
Response from Ottoman Hotel Park team on Jul 15, 2022
Good morning, dear guest, we are open to all kinds of criticism and opinions, but I can swear that my team is young, friendly and helpful. You did not write what your problem was.I must state that we see our visitors not as customers but as guests. Our main duty is to make our guests comfortable and to solve their problems, which is our tradition and tradition. Stay healthy.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was excellent. Breakfast could have been better but overall it’s a great hotel.
Stayed 8 nights in Jul 2022
Response from Ottoman Hotel Park team on Jul 15, 2022
Dear guest, thank you very much for taking the time to write a comment. We will try to do better about breakfast. We value your opinions. Stay safe....

10/10 Excellent

abdessamad

Stayed 4 nights in Jun 2022

6/10 Okay

Hatem

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was hard to find the location
Stayed 4 nights in Jun 2022
Response from Ottoman Hotel Park Team on Jul 6, 2022
Good morning mr.hatem, our location can be found very easily, it is located on the main street opposite the kadırga park. It is the most known and old hotel of this region. Thank you for your comment. We wish you all the best in your next life.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent 4 nights in this hotel and the staff couldn't do enough for you. They were always friendly and helpful and I felt very comfortable in this hotel. My tip would be always go with the superior double not that standard double - the view from the front of the hotel is stunning with the view of the Blue Mosque and the sea from the upper floors absolutely stunning
Stayed 4 nights in Jun 2022
Response from Ottoman Hotel Park team on Jul 4, 2022
Good morning, our valued guest, thank you on behalf of my team for your nice comment. You made us very happy. You honored us. All the best in your next life. Stay safe.

8/10 Good

Gabriele M.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful! Thank you!
Stayed 5 nights in Jun 2022
Response from Ottoman Hotel Park team on Jul 2, 2022
Dear guest, you have made us very happy with your comment, thank you on behalf of the whole team. We offer our best regards and wish you happiness, peace and health in the rest of your life.

2/10 Terrible

John

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very shoddy service
Stayed 4 nights in Jun 2022
Response from Ottoman Hotel Park team on Jun 13, 2022
Good morning. Mr. John, I remember you very well. We tried to fulfill all your wishes with our smiling face. We answered all your questions sincerely.but it is obvious that we do not see the same opposite as you. We met you from the airport and transferred you to the hotel, as you requested. We waited for you to pay until the last minute.Maybe you wouldn't have paid at all if we hadn't reminded you. You asked for a taxi on the day of departure and you insisted that you would go to Istanbul airport even though you were asked twice, but you had to go to the fixed Gökçen airport.now you blame us for your own mistake and score us. You are obviously a bad-hearted, malicious person.As a team, we give you 1 point.

6/10 Okay

Zahida

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had 2 rooms for my family. Everyday the rioms were cleaned but fresh water bottles & cups/tea bags were not put in the room Apparently the accessible bathroom in room 104 was not Satisfactory ..Aftrr all the staff were friendly & knowledgeable about the local Area .
Stayed 5 nights in Jun 2022
Response from Ottoman Hotel Park team on Jun 13, 2022
Good morning, Mrs. Zahida, thank you for your comment. We welcome all kinds of criticism. Your opinions are very valuable to us. Two of our female staff members have retired. We continue on our way with our two new staff.We have had some shortcomings during this transition period, we ask for your tolerance. Best regards

2/10 Terrible

Salma

Stayed 14 nights in May 2022

8/10 Good

Avinash

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mehmet at the front desk was awesome. Very friendly and helpful. Suggested some great tours that we really enjoyed.
Stayed 7 nights in May 2022
Response from Ottoman Hotel Park team on Jun 13, 2022
Dear guests, thank you for your comment on behalf of my entire team. Best regards

2/10 Terrible

Hana

Stayed 4 nights in May 2022
Response from Ottoman Hotel Park team on May 17, 2022
Good morning Mrs.Hana, you just made a rating. Me and my team are wondering how you did your rating.You said that you did not like the location and requested the refund of your non-refundable reservation.We gave you a free upgrade as a gesture. My team fulfilled all your wishes and desires.They even made your shopping from outside the hotel and brought it to your room. We offered treats and this was the score.we never give you our right