Ratings based on 17 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.2 Service & staff
3.1 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby Mohamed from Cairo
Regarding the hotel as a whole, it was nice .Posted Oct 26, 2013
Pros: It has an excellent location.
Cons: The location of Room 210. It should be allocated for any purpose other than receiving guests.
Location: So close to Istklal street which is nice to walk and shopping with big number of restaurants of different kinds and grades.
My room was the worst thing in my experience. 1-They refused to check me in until 3 pm although that I was there since 9am. 2- The receptionist gave me the impression that it is punishment because of the low rate I got from Expedia. 3-They allocated me a room that has no view what so ever; not to the city nor to the Bosphor neither on a side street.It was a closed view looking only to the back face of the surrounding buildings. 4- the minibar freg inside the room was noisy and they ignored my complain about it.
for Everyoneby A verified traveler
Nice hotelPosted Oct 11, 2013
Hotel has a locational advantage very close to istikal street
for Everyoneby single from q8
Dont stay in room with city viewPosted Oct 4, 2013
Location very good, helpful staff, not much facility in the hotel but everything so close to the hotel, city view rooms sooo noisy you cant sleep.
for Familiesby Asli from London
Nice HotelPosted Sep 10, 2013 on Hotels.com
Pleasant stay however, the location is getting not very popular due to demonstrations.
for Couplesby A verified traveler
perfection is just a door handle awayPosted Aug 4, 2013 on Hotels.com
We stayed here fora well in late July and found most things very comfortable. There was an issue with the door handle in bathroom. Once the door was closed it could only be opened from the outside. We reported this to reception but nothing was done to fix things. Evening else was fantastic - staff friendly and cleanliness was great.
for Everyoneby A verified traveler
Horrible experience, felt cheatedPosted Jun 16, 2013
Pros: Location was nice, in the center of Taksim Sq.
Location: Taksim Sq., Istiklal
We arrived to this hotel very late to find out that the room we booked had already been gone. Instead, we were given downgrade with horrible views just above the roof (instead of sea view, which we paid for). On top of that, there were somebody's belongings left in the room. I asked the hotel manager to come the next day. Surprisingly, he did not show up next day, neither did he the day after. I had to chase him myself. Unfortunately, he was not helpful at all and did not offer anything in exchange. Overall, this was horrible experience and we definitely will not return to the hotel, neither do we advise anyone to do so.
Jan 1, 2013 by salesonlineexecutive
dear Sir/Madam, Thank you very much for your comment. It will be useful for us. We are investigating to check all negative things that you had. We promise you will have more interest next time. If you have any questions please send us e mail firstname.lastname@example.org
for Getaway With Friendsby A verified traveler
Posted Jun 10, 2013 on Hotels.com
for Everyoneby Saltan from Kuwait
PointsPosted Jun 10, 2013
Pros: The location
Cons: Room view
Location: Heart of the Istanbul center
Excellent location for hotel. However, the room location and view is very poor, moreover staff need to be more cooperative and English speaker.
Jan 4, 2013 by salesonlineexecutive
Thank you so mucj for your comment. We are educating the staff about their behaviors to the guest. Thank you so much for proper comment again.
for Getaway With Friendsby Shani from London
Great LocationPosted May 29, 2013 on Hotels.com
Fantastic location and service at the hotel. would recommend to anyone.
Recommendedby Shani from London
Fantastic service at OttomanPosted May 29, 2013 on Hotels.com
Excellent service at the hotel. Reception guys were specially very helpful. Hotel is on Taksim square which is very convenient for Metro and shopping areas. Would stay here again if visited Istanbul again.