Luxury Studio Suite, 1 Bedroom, Terrace, Sea View | Pillowtop beds, minibar, in-room safe, individually decorated

Reviews of Parkhouse Hotel & Spa

3.5 out of 5
Parkhouse Hotel & Spa
Osmanaga Mah, Muhurdar Fuat SK. No:12, Kadikoy, Istanbul, Istanbul

Reviews

8.4

Very Good

Rating 10 - Excellent. 135 out of 271 reviews" "
Rating 8 - Good. 84 out of 271 reviews" "
Rating 6 - Okay. 26 out of 271 reviews" "
Rating 4 - Poor. 18 out of 271 reviews" "
Rating 2 - Terrible. 8 out of 271 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Grant

Stayed 5 nights in Feb 2024
Response from Mustafa on Mar 7, 2024
We appreciate your perfect rating and positive feedback, Grant!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mustafa on Jan 3, 2024
Amazing, Christopher! Thank you for your wonderful rating!

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Excellent.. one small issue.. air conditioning did not work.. called front desk about it as soon as I checked in.. never was addressed.. but not a problem.. everyone was fantastic.. great place.. Mustafa the owner was very cool..
Stayed 3 nights in Oct 2023
Response from Dilara on Oct 24, 2023
Many thanks for staying at Parkhouse hotel. we hope to see you again in the future.

8/10 Good

adam

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good spot for transport links and ferry routes, nice and quiet hotel considering bars, restaurants and nightlife is so close by
Stayed 2 nights in Oct 2023
Response from Dilara on Oct 24, 2023
Thank you very much for staying with us. we wish you a wonderful day.

4/10 Poor

Tom

Liked: Staff & service
Disliked: Property conditions & facilities
The only good I can mention about this hotel is staff. They are friendly, accommodating and attentive. Hotel is way overpriced for what you getting. Outdated, old, very small room, old stained rags over floors in the hallway and in the room. Very old and not user friendly TV system. You will not get English channels and forget about TV apps like Netflix. Hotel is advertised as having Spa. Don’t count on it, you wouldn’t want to use it. Area is close to a ferry, very busy otherwise area.
Stayed 5 nights in May 2023
Response from Berrin on May 29, 2023
Dear Tom, many thanks for your stay at the Parkhouse hotel. Parkhouse hotel is a service-oriented hotel that serves you, our valued guests, with its comfortable and beautifully designed rooms. According to our records, you did not make any complaints during your stay at the hotel. Your bad comment hurt us. We thank you for everything...

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Good location within Kadikoy, great, friendly staff, clean rooms. The main improvements I think could be improved wifi signal and the spa jaccuzi was cold...supposedly on purpose, as if it's normal. I was really looking forward to hot jaccuzi so that was kind of disappointing.
Stayed 4 nights in May 2023
Response from Berrin on May 25, 2023
Thank you for your comment, Jennifer. We will be glad to see you again!

10/10 Excellent

RONNIE GUETAN, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport shuttle bus ferry terminal. Excellent customer service. No complaints at all
Stayed 8 nights in Mar 2023
Response from Berrin on Apr 6, 2023
Thank you for your amazing comment! We would be glad to see you again!

10/10 Excellent

Gary Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the staff, room was quiet clean and well maintained. We had an issue with our dentist, the 2 membrs of staff Shrek and irmak ( River ) were fantastic in helping us to resolve the issue. It felt very reassuring having such wonderful staff , the whole experience staying at Parkhouse was very positive we stayed for 1 week. We are coming back on 3 months and will be booking here again. Higly recommend. Best Gary and Toni x
Stayed 8 nights in Mar 2023
Response from Şafak on Mar 25, 2023
Dear Gary and Tony, We are glad that you enjoyed your stay here and thank you so much for your nice words. We can not wait to see you again. Sincerely,Şafak (Shrek as you said) :)

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good made all the better by highly attentive staff who were very helpful always going the extra mile to meet my needs. Its located in a nice part of town and very accessible. I will stay here again :)
Stayed 1 night in Mar 2023
Response from Berrin on Mar 20, 2023
many thanks to staying at parkhouse. we hope to see you again.have a wonderful day...

8/10 Good

Gina

Stayed 2 nights in Jan 2023
Response from Zerrin on Jan 14, 2023
Thank you Gina. Hope to see you again!

4/10 Poor

Bulent

Stayed 2 nights in Oct 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The room was small but for a one night stay was not an issue. Location is great. Staff very friendly. I didn't use the free breakfast so can't comment on that, but for a quick stop it worked well.
Stayed 1 night in Oct 2022
Response from Berrin on Oct 21, 2022
Thank you for your comment! We would be glad to see you again.

10/10 Excellent

Suzanne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff
One of the nicest places to stay. Excellent staff. Great location but the staff was amazing. Breakfast could be better.
Stayed 3 nights in Oct 2022
Response from Zerrin on Oct 21, 2022
Hello Suzanne, thank you for choosing us! Hope to see you again

10/10 Excellent

LEO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel on the Asia side of Istanbul in Kadikoy neighborhood. Near the ferry and bus terminal , easy access to travel to the European side. The front staff was amazing especially young lady Zaiden, helpful with each and every question I had about sights and things to do, everyone spoke English. Definitely would recommend this property for next stay on the Asia side.
Stayed 6 nights in Sep 2022
Response from Zerrin on Oct 7, 2022
Your comment made us very happy. Hope to see you again!

10/10 Excellent

Arash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked this based on the reviews and wasnt dissapointed. Room was clean. Service and staff were wonderful. They helped us with our baggage situation, car rental and recommendations. Spa is so unique and relaxing. Overall very satisfied with our dtay and will stay again
Stayed 3 nights in Sep 2022
Response from Berrin on Sep 6, 2022
Thank you so much for your beautiful comment. We would be glad to see you again!

10/10 Excellent

See Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thumbs up for the staff attitude and hospitality, the turkish spa, the very comfortable bed, the included breakfast.
Stayed 1 night in Aug 2022
Response from Berrin on Aug 27, 2022
Thank you so much for your comment. We would be glad to see you again!

10/10 Excellent

See Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and comfortable. The bed is very comfortable like a 5 star hotel. The Turkish bath spa is definitely a winner. So far nothing to complain about. Will certainly return if needed in future.
Stayed 1 night in Aug 2022
Response from Nilay on Aug 21, 2022
Dear See Yee,Many thanks to stay at Parkhouse. We appreciate your beautiful review. we hope to see you in the future.

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, great location. Very clean and friendly staff. Highly recommend everyone to stay here.
Stayed 1 night in Aug 2022
Response from Nilay on Aug 21, 2022
Hi Samer, Thank you so much for your excellent review. We hope to see you again.

10/10 Excellent

Gokhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, clean hotel and friendly staff. Conveniently located, a few mins away from the ferry stations. Highly recommended
Stayed 2 nights in Aug 2022
Response from Zerrin on Aug 19, 2022
Çok değerli Gökhan Bey, bu güzel yorumunuz için çok teşekkür ederiz. Tekrar görüşmek dileğiyle..

2/10 Terrible

khaled

Stayed 1 night in Aug 2022
Response from Zerrin on Aug 15, 2022
Our valued guest, Many thanks for staying at the parkhouse hotel. According to our records, you bought a deluxe room a while ago and when you came to the hotel, you showed the picture of the premium room and wanted to stay in this room for free, but you said that you would give a low score to our hotel by threatening, even though you were informed that the room you purchased was another room. We strive to provide the best service to our guests. Our employees continue to work to make our hotel more luxurious and comfortable in order to provide the best service with their endless energy.

10/10 Excellent

Patrycja

Stayed 3 nights in Aug 2022
Response from Zerrin on Aug 9, 2022
Thank you so much. Hope to see you again!

10/10 Excellent

Gillian Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always friendly and accommodating, they are happy to help in anyway.Hotels location is great for ferry across to the European side of Istanbul as well as a great selection of bars & restaurants within mins of hotel. Taxi from Istanbul airport 55 mins . Spa downstairs to relax in great .Will be staying there again
Stayed 5 nights in Jun 2022
Response from ZERRİN on Jul 5, 2022
Thank you for choosing us. Hope to see you again!

10/10 Excellent

muneib

Stayed 2 nights in May 2022
Response from Zerrin on May 31, 2022
Hi Muneib, thank you for your beautiful review. Hope to see you again!

10/10 Excellent

Ashton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2022
Response from Seda on May 25, 2022
Hi Ashton, Thank you very much for your excellent review. we hope to see you again in the future. you have a wonderful day.

6/10 Okay

Jason

Liked: Staff & service, room comfort
Disliked: Cleanliness
Convenient location
The staff were friendly and the breakfast was good. The only issues were that we got a smoking room when we had requested a non-smoking. Also we some hairs in our bed which was disturbing.
Stayed 1 night in May 2022
Response from Zerrin on Jun 12, 2022
Hi Jason, thank you very much to stay with us. We are so sory for smoking room you got, please next time ask reception for room change, we do our best and gives you best available room. Thank you and have a wonderful day,

10/10 Excellent

George

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very good but I did not have any outside view
Stayed 1 night in May 2022
Response from Zerrin on Jun 12, 2022
Hi George, thank you very much to stay with us. we are doing our best and try to give guest best available rooms on their arrival. thank you and have a wonderful day,

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff were just extremely nice and helpful -- very well kept as well.
Stayed 1 night in May 2022
Response from Seda on May 16, 2022
thank you very much to staying with us. hope to see you in future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
I had an excellent weekend stay in the Parkhouse Hotel, the location was absolutely perfect. Everything was within walking distance of the hotels entrance but it was never crowded just outside. The rooms were comfortable and clean to a high standard. The decore was very stylish and interesting. The staff were very helpful and extremely friendly especially one of the receptionists, Sıraç, who helped with anything I might have need in a very friendly manner. Suffice it to say, I will be keeping Parkhouse in my mind for the next time I visit Istanbul.
Stayed 3 nights in Apr 2022
Response from SEDA on Apr 27, 2022
Thank you for staying at Parkhouse Hotel. It was our pleasure hosting you. We really appreciate your beautiful feedback. Best wishes,

8/10 Good

Arman

Stayed 1 night in Mar 2022
Response from Seda on Apr 1, 2022
Parkhouse Hotel'de kaldığınız için teşekkür ederiz. Sizi ağırlamak bizim için zevkti. Güzel geri bildiriminiz için gerçekten teşekkür ederiz. En içten dileklerimle,

10/10 Excellent

Luis, Doral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Bed was average. Bathroom felt a bit dark, maybe a brigher light would help. The jacuzzi worked perfectly. Walls are a bit thin and you can hear the neighbors. Location is perfect as it is close to a busy walking area full of shops and restaurants, but not close enough which allows for a nice quite sleep.
Stayed 4 nights in Feb 2022
Response from Aleyna on Feb 27, 2022
Thank you for staying at Parkhouse Hotel. It was our pleasure hosting you. We really appreciate your beautiful feedback. Best wishes,

8/10 Good

Melih

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021
Response from Seda on Dec 13, 2021
Parkhouse hotelde konakladığınız için sonsuz teşekkürler. yakında tekrar sizleri aramızda görmekten mutluluk duyarız.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great hotel. Very convenient location- no hills and there is an elevator.
Stayed 4 nights in Nov 2021
Response from Seda on Nov 30, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Onur

Stayed 1 night in Nov 2021
Response from ismail on Nov 10, 2021
Hi There, Many thanks to staying at Parkhouse. We hope to see you again in the future! Regards,

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service and great location.
Great service! Rooms are small and need tiny repairs, but that is normal for rooms outside of the western culture. Very fun staff and great location for ferry access as well as Kadikoy district. They NEED wifi in the breakfast area!
Stayed 9 nights in Oct 2021
Response from Seda on Oct 26, 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Abbas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Clean, highly recommend it
one of the nicest hotel in the area, very professional staff, very welcoming front desk , the rooms are clean, very good house keeping, overall recommended
Stayed 3 nights in Aug 2021
Response from Seda on Sep 1, 2021
thank you so much t staying with us. we hope to see you again. you have a wonderfull day.

6/10 Okay

Hisham

Disliked: Cleanliness
not coming back, sure
the hotel is really overrated, it is much more of one or two star hotel. it wasn't comfortable stay
Stayed 8 nights in Aug 2021
Response from Seda on Sep 1, 2021
thank you very much for staying with us. it seems like you had a bad experience at Parkhouse hotel. we never received any complain from you during your stay. thank you again and have a wonderfull day.

4/10 Poor

CEM

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Very quiet, but close enough to the historical places and shops/restaurants. Public transportation nearby. The staff was kind and attentive. The room was spacious and clean. I liked the little terrace outside of my room. Would recommend this hotel.
Stayed 1 night in Aug 2021
Response from Seda on Sep 1, 2021
thank you very much to stay with us. hope to see you again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Seda on Aug 14, 2021
thank you very much to stay with us.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Seda on Jun 6, 2021
thank you very much for your review, hope to see you again

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were helpful and always available, fast check in and out, the location is perfect 4 minutes walking from kadikoy port, close to the markets, restaurants, bus station and the metro, breafast is limited due to corona but it is the same everywhere, i will definitely return to this hotel if i come to kadikoy..
Stayed 3 nights in May 2021
Response from ŞAFAK on May 23, 2021
thank you very much for staying with us. we hope to see you again.

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room
Expensive but it worths the price
Stayed 1 night in Mar 2021
Response from seda on Mar 31, 2021
Thank you very much for nice your review, it was our pleasure to welcoming you..

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Highly recommended place to stay , friendly , lovely designed , smart staff , clean place hygiene , honest , reasonable , helpful . Big rooms , fully equipped , comfy beds , One of the best hotels I stayed at in Kadikoy . Great location at the heart of kadikoy everything is near also the ferry boats are a 2 min walk away . The morning staff are great the night staff are awesome , they all deserve a thumbs up and i would definitely visit this hotel again.
Stayed 1 night in Mar 2021
Response from Öykü on Mar 14, 2021
Hi There! Thank you very much for staying with us. We hope, we will be welcoming you soon again.

10/10 Excellent

Lorenia, London

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a warm and pleasant stay at this hotel. All the staff were friendly, extremely helpful and polite. Mostafa the owner of the hotel is a fantastic guy, given me good recommendations of places to go and always very helpful with all my requests. Thank you for all the care and for by birthday surprise. Highly recommended. See you again. Warmest Regards Lorenia
Stayed 5 nights in Oct 2020
Response from SEDA on Oct 24, 2020
thank you for your review. hope to see you soon. have a great day!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Zerrin on Oct 20, 2020
thank you for your review. hope to see you soon. have a great day!

8/10 Good

Daniel, Paris

Liked: Staff & service, amenities, property conditions & facilities
Very nice room and clean toilet. However, the bed sheets had some stains. Breakfast was nice. Wifi was super fast.
Stayed 1 night in Aug 2020
Response from SEDA on Aug 14, 2020
THANK YOU VERY MUCH! HOPE TO SEE YOU SOON

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had excellent stay. The general manager Mustapha was very good he upgrade our room . the rest of the employees were very nice and couteous without forget sultan the kitchen lady who treat us with healthy breakfast every morning. We had wonderful stay. We will recommend the hotel at our friends. Thank you
Stayed 4 nights in Feb 2020
Response from Zerrin on Mar 10, 2020
Thank you for choosing us. Hope to see you again!

2/10 Terrible

Natalie

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake pictures
The pictures are nothing like the real thing!!! The room was dirty, old, smelly and bed so uncomfortable! This hotel is advertised as a spa!! 3 gym equipments and a freezing tiny pool Is not a spa, everything was dirty/broken. Breakfast did not look fresh. Not a great variety and also serviced in a dingy dark basement. I was booked here for 4 nights, I checked in at 9 o’clock in the evening by 10 o’clock the next morning I checked out. I couldn’t stay here any longer. Definitely not worth the price I paid and I paid for the deluxe. I was never offered a refund either!!! So angry with this.
Stayed 4 nights in Jan 2020
Response from Mustafa on Jan 7, 2020
Dear Natalie, Thank you for your short stay at Parkhouse Hotel. Your review is very important for us, thank you to writing us. Parkhouse is the top guest lover hotel in the area.we bought everything fresh for breakfast, our rooms linens are top quality materials and our spa is the top. during your arrival date there is a broken hot water pipe and we did fix it in 2 hours. we have offered your Turkish friend to change your room, free upgrade and even money back, but your friend says it is not related with hotel to live from parkhouse. also you put a fake uk phone number on expedia we did not reach you. please contact the hotel or expedia guest relation immediately to understand what we offered to your friend.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Cheating in online animation, not suitable for respectful family stay
Stayed 5 nights in Dec 2019
Response from Seda on Jan 18, 2020
Dear Family, Thank you for staying at Parkhouse Hotel. Parkhouse online animations are exactly the same as we promote. Our rooms and facility areas are looking better than pictures. During your stay you got excellent service and concierge service from us, we guide you aaround istanbul very well. You had an excellent breakfast and enjoyed perfect parkhouse coffees at Lobi Bar.