Ratings based on 55 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
96% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom sartrouville

À proximité de tous les monuments et musées.

Posted Apr 25, 2015
Pros: La proximité de tous les lieux à visiter et le transport en commun.
Cons: L'état général de l'hôtel, ..!
Location: À proximité de tous les lieux historique d'Istanbul (mosquée bleu, église, ..) et le transport en commun (tram)
Personnel très professionnel, accueillant. Malgré l'état général de l'hôtel (vieillissement de cet établissement). Mais en général propre.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2015
Hotel muito agradável e aconchegante, equipe muito atenciosa e prestativa, porém poderia melhorar as instalações dos quartos que são bem antigas.
5 out of 5
Recommended
for Families
by Amirafrom Singapore

Great service and warm hospitality.

Posted Dec 29, 2014 on Hotels.com
Great service and location. Breakfast buffet spread was very good. The hotel staff are very kind and friendly. We enjoyed our stay at Sultan House :)
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in good location

Posted Oct 23, 2014
Pros: Very convenient to major tourist sites to visit.
Cons: Adding a computer that the guest can use for boarding passes.
Location: This is located about one block from the Hippadrome square so it is very near the Blue Mosque, Haga Sophia, the Topekie palace etc.
Nice, small hotel in a good location to visit all the major sites in the old city. Breakfast was fine. Major drawback is no computer for you to secure any boarding passes. The evening staff person insisted on doing this on his computer and working him through the process was difficult. If you are comfortable with getting you boarding passes on your cell phone, this would not be a problem. They organized a transfer van trip for my flight out of the airport with little problem.
5 out of 5
Recommended
for Everyone
by A verified traveler

スタッフのホスピタリティが素晴らしいです

Posted Oct 9, 2014
Pros: スタッフのホスピタリティ
Location: 3大みどころが、すべて徒歩圏内
3泊中、最初の2泊は、ホテルから歩いて1分の、長期滞在者用アパートメントにアップグレードしていただけました。 エレベータなしの実質5階でしたが、最上階のテラスからはブルーモスクがバッチリ見えて、最高のロケーション。 最後の1泊はホテル泊でしたが、荷物もすべてスタッフが運んでくれて助かりました。 ここのホテルのウリは、スタッフのホスピタリティに尽きます! 笑顔と、フレンドリーさ、そして細やかなケアが行き届いて、とても感動しました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Great location and wonderful staff.

Posted Jul 11, 2014
Pros: Ideal location and friendly, helpful staff.
Cons: The beds are a bit hard (we have found this typical for Turkish hotels) and there was no chair in the room.
Location: It is ideal. We found it easy to navigate to Rumeli Fortress, the waterfront for a tour of the Bosphorus, Yedikule (the Seven Towers castle), and more
We stayed at the Sultan House for seven nights and found it a perfect jumping off spot for everything we wanted to see. It is an easy walk to the tram if you want to leave the area (the old city) and is also an easy walk to the Blue Mosque, Aya Sofia, the Grand Bazaar, and the waterfront. The front desk staff and the young helpers were always helpful and pleasant. Be careful upon arrival as taxi drivers have a hard time finding it. Our driver took us to Sultan Hotel instead of Sultan House, and our airport shuttle driver couldn't find it either.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Madrid y BCN

Es un hotelito otomano excelente situacion

Posted Jul 6, 2014
Hotel otomano d 10 hab muy agradable, el personal es muy amable y pendiente de satisfacer todas las peticiones. Facilitan informacion sobre lugares y gestionan agilmente las reservas en los restaurantes. Ha sido muy agradable nuestra estancia alli
5 out of 5
by John Taylorfrom New Zealand - Auckland

Posted May 27, 2014
Pros: Service was excellent
Cons: Annex was in another building
Location: Good views
Facilities: Above average; Value: Great deal; Service: Go the extra mile; Cleanliness: Immaculate; Very close to lots of interesting sights
4 out of 5
Recommended
by Malikfrom FRANCE

Efficacité et confort

Posted Apr 14, 2014 on Hotels.com
Bon hotel pour séjourner sur le quartier de Sultanhammet. Confort correct, et proprété au rendez-vous.
4 out of 5
Recommended
for Families
by John Bradshawfrom Bolton

Small, friendly hotel.

Posted Apr 6, 2014 on Hotels.com
Small friendly hotel. Pleasant, helpful staff. Good breakfast. Brilliant location. Would definitely stay there again. Good value.