Ratings based on 371 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Frankfurt, Germany

An excellent hotel with a caring staff.

Posted Mar 23, 2015
Pros: The location! And the sauna with Turkish bath.
Location: It is very near the Hagia Sophia, the Topkapi museum, the Hippodrome, the Blue Mosque and the Grand Bazaar. Public transport is quite near.
We loved the hotel. Its location was excellent - close to the major tourist attractions as well as to public transportation. The staff all spoke English or German and were quite helpful.
Comment from Hotel Management
Apr 7, 2015 by Sura Hotels Management, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback with Expedia community. We are glad to hear that you enjoyed your stay here. We are so proud of our team to made your stay memorable enjoyable and your satisfaction is the best reward for us. Thank you for your all kind words. We hope to see you again at Sura Design Hotel in the future. Warm regards, Sura Hotels Management
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ingolstadt/Bayern

Designer Hotel im Herzen Istanbuls

Posted Mar 19, 2015
Pros: Modernes und neues Hotel im Zentrum der Altstadt. Von hier können alle wichtigen Sehenswürdigkeiten zu Fuß erreicht werden.
Cons: Die Zimmer könnten etwas größer sein.
Location: Das Hotel befindet sich mitten in der Altstadt, in unmittelbarer Nähe von Hagia Sophia, TopKapi Palast usw. Perfekt um alles zu Fuß zu erreichen.
3 tolle Tage in einer absolut sehenswerten Metropole. Morgenland trifft auf Abendland, klar dass diese Kulturelle Schnittstelle fasziniert! Dank eines perfekt Deutsch sprechenden Guides, wurde uns in wenigen Stunden die abwechslungsreiche und interessante Geschichte dieser beeindruckenden Stadt vermittelt. So eine private Stadtführung über drei Stunden ist absolut empfehlenswert. Neben klassischen Sehenswürdigkeiten ist ein Besuch des ägyptischen Basars mit seinem angeschlossenen Gewürzbasar unbedingt zu empfehlen. Hier findet das wahre orientalische Flair, hier sind auch die Einheimischen beim Einkaufen! Wer sich dann noch ein Dinner hoch über dem Bosporus mit atemberaubendem Blick auf die Brücke und die Skyline gönnt, wird diese Stadt nie vergessen!
Comment from Hotel Management
Apr 7, 2015 by Sura Hotels Management, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback with Expedia community. We are very happy to hear that Sura Design Hotel is the best choise in Ä°stanbul for you, we really appreciate it. Your satisfaction is the best reward for us and thank you for your all kind words reagrding our location. We hope to see you again at Sura Design Hotel in the future. Warm regards, Sura Hotels Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the principals attractives

Posted Mar 14, 2015
Fantastic hotel close to the most popular attractions
Comment from Hotel Management
Mar 16, 2015 by Sura Hotels Management, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback with Expedia community. We are happy that you enjoyed your stay here. Your satisfaction is the best reward for us. We hope to see you again at Sura Design Hotel in the future. Warm regards, Sura Hotels Management
3 out of 5
Recommended
for Everyone
by A verified traveler

Emplacement idéal pour les visites

Posted Mar 12, 2015
L'hôtel est très proche des principaux sites à visiter (Sainte Sophie, Sultanahmet, Grand Bazar, Topkapi...) les visites de ces sites peuvent donc se faire à pied. C'est un très bon point. Le personnel de l'hôtel est chaleureux, accueillant, disponible, à l'écoute... Vraiment rien à dire sur le plan humain. Les chambres sont spacieuses et confortables, bien équipées. Il ne faut pas regarder les détails de trop près. Le ménage n'est pas au top. C'est du ménage de surface. Beaucoup de poussières , l'aspirateur n'est pas passé tous les jours, la salle de bains n'est pas nettoyée tous les jours, les draps et les serviettes pas changées tous les jours non plus. Le seul point positif c'est que lorsqu'on leur demande ils le font. Dommage d'avoir à le demander. Le gouter est offert tous les jours dans le salon principal de l'hôtel thé café patisseries et viennoiseries. Le petit dejeuner est copieux avec beaucoup de produits locaux.
Comment from Hotel Management
Mar 16, 2015 by Sura Hotels Management, Hotel Management
Dear Valued Guest, Firstly thank you for taking the time to share your feedback with Expedia community. Feedbacks from our guest is really important for us to improve our service, we have already forwarded your comment to our housekeeping department and we are sorry to hear that you were dissapointed with your room. Thank you for all kind words regarding our team and location. We hope to welcome you back at Sura Design Hotel in the future. Warm regards, Sura Hotels Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Hôtel parfait. SUPER PERSONNEL.

Posted Mar 10, 2015
Pros: La disponibilité du staff, accueillant et serviable pour un excellent séjour. Le cadre et l emplacement.
Cons: ???
Location: Quartier Sultanahmet, au pied de la mosquée bleue, église sainte Sophie, palais topkapi, grand bazar à la marche. Taksim, Bosphore en moins de 10 min
On ne dit que rarement quand c'est bien, pour le coup ce fut une excellente expérience. Hôtel idéalement situé, proche de tous les monuments touristiques. Une ligne de tram quasi à la porte de l hôtel. Une chambre spacieuse, très confortable. Un personnel toujours souriant et à notre disposition. Choix large de repas, un spa, une salle de sport...Nous comptons revoir les charmes stambouliotes et savons oú loger confortablement et sans mauvaises surprises. A recommander.
Comment from Hotel Management
Mar 12, 2015 by Sura Hotels Management, Hotel Management
Dear FATHI, Thank you for taking the time to share your feedback with Expedia community. We are happy that you had great experience with us. Your feedback is really important for us to provide a better service for our valued guest. It's a great pleasure to receive such positive feedback. Thank you for kind words regarding spa, room and our team. We hope to welcome you back at Sura Design Hotel in the future. Warm regards. Sura Hotels Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham

beautiful central locaton

Posted Mar 9, 2015
Pros: the location was its main plus point, it was also very tidy and friendly staff,
Cons: bedroom: it was dark even with all the lights on. tv: very annoying channels all mixed up and about 5 english channels i could find after ages.
Location: excellent location. literally on doorstep of blue mosque, aya sofia, topkapi museam, water cistern and grand bazaar, all walking distance restaurant
my first visit to istanbul was made very easy and enjoyable due to the excllent location of the hotel (sura design boutique) the top 5 attractions were all in walking distance. the hotel had excellent and friendly staff. room was very clean.
Comment from Hotel Management
Mar 12, 2015 by Sura Hotels Management, Hotel Management
Dear Nash, Thank you for taking the time to share your feedback with Expedia community. We are pleased that you enjoyed your room and location of hotel. We make every effort to create a relaxing enviroment for our each guest, thank you for your nice comment regarding our team and cleanless. We look forward to welcoming you back at Sura Design Hotel in the future. Warm regards, Sura Hotels Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Weil

Perfektes Hotel für Städte-Trip

Posted Mar 6, 2015
Pros: Herausragend war zum einen sicherlich die Lage, aber auch dass es sich um keinen riesigen Massen-Tourismus-Bunker handelt.
Cons: Teilweise gelangt etwas Rauch von den Verbrennungsöfen/Kaminen der hinter dem Hotel befindlichen Häuser trotz geschlossener Fenster in manche Zimmer.
Location: siehe oben
Bei dem Sura-Design Hotel handelt es sich um ein schickes, kleines, leich orientalisch angehauchtes Pseudo-Boutique-Hotel in idealer Lage: + nicht zu weit vom Flughafen Atatürk (bei mäßigem Verkehr ca. 20-25 Minuten) + Wenige Minuten Fußmarsch zu den wichtigsten Sehenswürdigkeiten in Istanbul (Blaue Mosche, Hagia Sophia, Bazar, etc.) + Mitten in einer "Fressgasse" mit vielen hervorragenden Restaurants, wo man zu fairen Preisen verschiedenste regionale und internationale Genüsse serviert bekommt. + Eine Straßenbahnhaltestelle ist ebenfalls nur wenige Gehminuten entfernt. Erwähnenswert sind auch die verschiedenen offerierten Aufmerksamkeiten wie Tea-Time, Snacks sowie Mineralwasser, Kaffee und Tee im Zimmer, Betthupferl, etc. Auch das Restaurant konnte mit ordentlichem, üppigem Frühstück sowie äußerst leckeren türkischen Gerichten absolut überzeugen.
Comment from Hotel Management
Mar 12, 2015 by Sura Hotels Management, Hotel Management
Dear CML, Thank you for taking the time to share your feedback with Expedia community. It's a great pleasure to receive such positive feedback from you. Thank you for all kind words regarding location, our team and breakfast. Your feedback is really important to other Expedia users to get an idea to their stay here. We hope to see you again at Sura Hagia Sophia Hotel in the future. Warm regards, Sura Hotels Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Roma

Splendido hotel, centralissimo

Posted Mar 6, 2015
Pros: La posizione, la pulizia, la gentilezza e la disponibilità del personale, sempre pronto ad accogliere qualsiasi richiesta.
Cons: Nessuno
Location: Posizione ottimale per visitare le principali attrazioni della città e a pochi passi dall'hotel i mezzi pubblici conducono ovunque
Esperienza totalmente positiva. L'albergo è in posizione centrale. A piedi si raggiungono le principali attrazioni della città. Ben collegato con i mezzi pubblici che conducono ovunque.
Comment from Hotel Management
Mar 12, 2015 by Sura Hotels Management, Hotel Management
Dear Simona, Thank you for taking the time to share your feedback with Expedia community. It's a great pleasure to receive such positive feedback from you. Thank you for all kind words regarding location. We hope to see you again at Sura Design Hotel in the future. Warm regards, Sura Hotels Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom aus Köln

Noble Einrichtung, hübsches Design

Posted Mar 5, 2015
Wir haben insgesamt 4 Tage in Istanbul verbracht, die Lage des Hotels ist optimal, es ist sehr zentral gelegen. Von dort aus konnten wir die wichtigen Sehenswürdigkeiten ansteuern. Auch die Straßenbahn ist von dort aus in ca. 3 Minuten zu erreichen. Herr Ümit ... ist sehr bedacht auf die Zufriedenheit der Gäste. So war es auch möglich das Zimmer aufgrund von Enge zu wechseln. Danach waren wir mit allem drum und dran sehr zufrieden.
Comment from Hotel Management
Mar 12, 2015 by Sura Hotels Management, Hotel Management
Dear Serife/Nurses, Thank you for taking the time to share your feedback with Expedia community. We are happy to hear that our team made your stay grateful and we care our all guest satisfaction and it's a best reward for us. Thank you for nice comments regarding location. We hope to see you again at Sura Design Hotel in the future. Warm regards, Sura Hotels Management
4 out of 5
Recommended
for Everyone
by A verified travelerfrom TOKYO

Nice hotel

Posted Mar 5, 2015
We stayed 2night room was clean Staff is soo friendly and amazing breakfast.
Comment from Hotel Management
Mar 12, 2015 by Sura Hotels Management, Hotel Management
Dear YOSHIKO, Thank you for taking the time to share your feedback with Expedia community. We are pleased to hear that you enjoyed your stay. Your satisfaction is the best reward for us. They really would like to welcome you at our hotel again. Thank you for all kind words. We look forward to welcoming you again at Sura Design Hotel in the future. Warm regards, Sura Hotels Management