Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond

A luxurious hotel with nice amenities.

Posted Mar 30, 2015
Pros: See above
Location: See Above
Could not ask for a better place to stay. Luxurious, relaxing, and a staff that went well above and beyond to make the stay and the tourism as special as possible. Excellent food and restuarant- the breakfast was superlative- and convenient. Rooms are spacious and well appointed. Location could not be beat- step out of the hotel, and you are steps from the very best of the Sultanhamet district- Haga Sofia, Blue mosque, grand bazaar, hippodrome, Tokapi Palace. Tram to Galata bridge, Beyoglu district and beyond is at the end of the street. Will stay there again and again if given the chance.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom fata

Nice clese historical places

Posted Mar 29, 2015
It is traditional hotel.needes more services .one resturent.
3 out of 5
by A verified travelerfrom sussex

Great location for everything

Posted Mar 28, 2015
Pros: Excellent power shower. Good breakfast with lots of variety.
Cons: General practicality of the rooms needs to be looked into. The lighting is poor. The TV channels need to be tuned in to correspond with the book.
Location: The hotel location is excellent. Minutes walk from the main sites, tram stops and Grand Bazaar. Many restaurants near by.
Firstly the hotel in the photo is not the Sura Design it's the Sura Hagia Sophia hotel opposite. Sura Design Hotel, where we stayed, is a very lavishly decorated hotel. As previous people have commented it has glass and mirrors everywhere and attention to detail with gold chrome plated accessories switches and taps. There was a brass sink and loo brush and gold painted studs framing mirrors and walls. The bed was comfortable and the room warm but there are no drawers or hooks for hanging clothes on, no chair for the 2 desks. Our first room was on the silver floor 3 which was tiny with a low skeiling over the desk so it would have been impossible to use it. There was no where in the bathroom to put any toiletries due to lack of shelving and the plugs sockets were inaccessible. The wardrobe had a shelf about 30cm under the rail so it was impossible to hang anything up! The rooms are fine for couples but it might be a bit embarrassing using the loo in the bathroom which has a glass wall (albeit with a blind). Overall the hotel was good but not 5*. Breakfast which was included offered a variety of food choices and complimentary afternoon tea and cakes was also available.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Frankfurt, Germany

An excellent hotel with a caring staff.

Posted Mar 23, 2015
Pros: The location! And the sauna with Turkish bath.
Location: It is very near the Hagia Sophia, the Topkapi museum, the Hippodrome, the Blue Mosque and the Grand Bazaar. Public transport is quite near.
We loved the hotel. Its location was excellent - close to the major tourist attractions as well as to public transportation. The staff all spoke English or German and were quite helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ingolstadt/Bayern

Designer Hotel im Herzen Istanbuls

Posted Mar 19, 2015
Pros: Modernes und neues Hotel im Zentrum der Altstadt. Von hier können alle wichtigen Sehenswürdigkeiten zu Fuß erreicht werden.
Cons: Die Zimmer könnten etwas größer sein.
Location: Das Hotel befindet sich mitten in der Altstadt, in unmittelbarer Nähe von Hagia Sophia, TopKapi Palast usw. Perfekt um alles zu Fuß zu erreichen.
3 tolle Tage in einer absolut sehenswerten Metropole. Morgenland trifft auf Abendland, klar dass diese Kulturelle Schnittstelle fasziniert! Dank eines perfekt Deutsch sprechenden Guides, wurde uns in wenigen Stunden die abwechslungsreiche und interessante Geschichte dieser beeindruckenden Stadt vermittelt. So eine private Stadtführung über drei Stunden ist absolut empfehlenswert. Neben klassischen Sehenswürdigkeiten ist ein Besuch des ägyptischen Basars mit seinem angeschlossenen Gewürzbasar unbedingt zu empfehlen. Hier findet das wahre orientalische Flair, hier sind auch die Einheimischen beim Einkaufen! Wer sich dann noch ein Dinner hoch über dem Bosporus mit atemberaubendem Blick auf die Brücke und die Skyline gönnt, wird diese Stadt nie vergessen!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the principals attractives

Posted Mar 14, 2015
Fantastic hotel close to the most popular attractions
Comment from Hotel Management
Mar 16, 2015 by Sura Hotels Management, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your feedback with Expedia community. We are happy that you enjoyed your stay here. Your satisfaction is the best reward for us. We hope to see you again at Sura Design Hotel in the future. Warm regards, Sura Hotels Management
3 out of 5
Recommended
for Everyone
by A verified traveler

Emplacement idéal pour les visites

Posted Mar 12, 2015
L'hôtel est très proche des principaux sites à visiter (Sainte Sophie, Sultanahmet, Grand Bazar, Topkapi...) les visites de ces sites peuvent donc se faire à pied. C'est un très bon point. Le personnel de l'hôtel est chaleureux, accueillant, disponible, à l'écoute... Vraiment rien à dire sur le plan humain. Les chambres sont spacieuses et confortables, bien équipées. Il ne faut pas regarder les détails de trop près. Le ménage n'est pas au top. C'est du ménage de surface. Beaucoup de poussières , l'aspirateur n'est pas passé tous les jours, la salle de bains n'est pas nettoyée tous les jours, les draps et les serviettes pas changées tous les jours non plus. Le seul point positif c'est que lorsqu'on leur demande ils le font. Dommage d'avoir à le demander. Le gouter est offert tous les jours dans le salon principal de l'hôtel thé café patisseries et viennoiseries. Le petit dejeuner est copieux avec beaucoup de produits locaux.
Comment from Hotel Management
Mar 16, 2015 by Sura Hotels Management, Hotel Management
Dear Valued Guest, Firstly thank you for taking the time to share your feedback with Expedia community. Feedbacks from our guest is really important for us to improve our service, we have already forwarded your comment to our housekeeping department and we are sorry to hear that you were dissapointed with your room. Thank you for all kind words regarding our team and location. We hope to welcome you back at Sura Design Hotel in the future. Warm regards, Sura Hotels Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom paris

Hôtel parfait. SUPER PERSONNEL.

Posted Mar 10, 2015
Pros: La disponibilité du staff, accueillant et serviable pour un excellent séjour. Le cadre et l emplacement.
Cons: ???
Location: Quartier Sultanahmet, au pied de la mosquée bleue, église sainte Sophie, palais topkapi, grand bazar à la marche. Taksim, Bosphore en moins de 10 min
On ne dit que rarement quand c'est bien, pour le coup ce fut une excellente expérience. Hôtel idéalement situé, proche de tous les monuments touristiques. Une ligne de tram quasi à la porte de l hôtel. Une chambre spacieuse, très confortable. Un personnel toujours souriant et à notre disposition. Choix large de repas, un spa, une salle de sport...Nous comptons revoir les charmes stambouliotes et savons oú loger confortablement et sans mauvaises surprises. A recommander.
Comment from Hotel Management
Mar 12, 2015 by Sura Hotels Management, Hotel Management
Dear FATHI, Thank you for taking the time to share your feedback with Expedia community. We are happy that you had great experience with us. Your feedback is really important for us to provide a better service for our valued guest. It's a great pleasure to receive such positive feedback. Thank you for kind words regarding spa, room and our team. We hope to welcome you back at Sura Design Hotel in the future. Warm regards. Sura Hotels Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham

beautiful central locaton

Posted Mar 9, 2015
Pros: the location was its main plus point, it was also very tidy and friendly staff,
Cons: bedroom: it was dark even with all the lights on. tv: very annoying channels all mixed up and about 5 english channels i could find after ages.
Location: excellent location. literally on doorstep of blue mosque, aya sofia, topkapi museam, water cistern and grand bazaar, all walking distance restaurant
my first visit to istanbul was made very easy and enjoyable due to the excllent location of the hotel (sura design boutique) the top 5 attractions were all in walking distance. the hotel had excellent and friendly staff. room was very clean.
Comment from Hotel Management
Mar 12, 2015 by Sura Hotels Management, Hotel Management
Dear Nash, Thank you for taking the time to share your feedback with Expedia community. We are pleased that you enjoyed your room and location of hotel. We make every effort to create a relaxing enviroment for our each guest, thank you for your nice comment regarding our team and cleanless. We look forward to welcoming you back at Sura Design Hotel in the future. Warm regards, Sura Hotels Management
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Weil

Perfektes Hotel für Städte-Trip

Posted Mar 6, 2015
Pros: Herausragend war zum einen sicherlich die Lage, aber auch dass es sich um keinen riesigen Massen-Tourismus-Bunker handelt.
Cons: Teilweise gelangt etwas Rauch von den Verbrennungsöfen/Kaminen der hinter dem Hotel befindlichen Häuser trotz geschlossener Fenster in manche Zimmer.
Location: siehe oben
Bei dem Sura-Design Hotel handelt es sich um ein schickes, kleines, leich orientalisch angehauchtes Pseudo-Boutique-Hotel in idealer Lage: + nicht zu weit vom Flughafen Atatürk (bei mäßigem Verkehr ca. 20-25 Minuten) + Wenige Minuten Fußmarsch zu den wichtigsten Sehenswürdigkeiten in Istanbul (Blaue Mosche, Hagia Sophia, Bazar, etc.) + Mitten in einer "Fressgasse" mit vielen hervorragenden Restaurants, wo man zu fairen Preisen verschiedenste regionale und internationale Genüsse serviert bekommt. + Eine Straßenbahnhaltestelle ist ebenfalls nur wenige Gehminuten entfernt. Erwähnenswert sind auch die verschiedenen offerierten Aufmerksamkeiten wie Tea-Time, Snacks sowie Mineralwasser, Kaffee und Tee im Zimmer, Betthupferl, etc. Auch das Restaurant konnte mit ordentlichem, üppigem Frühstück sowie äußerst leckeren türkischen Gerichten absolut überzeugen.
Comment from Hotel Management
Mar 12, 2015 by Sura Hotels Management, Hotel Management
Dear CML, Thank you for taking the time to share your feedback with Expedia community. It's a great pleasure to receive such positive feedback from you. Thank you for all kind words regarding location, our team and breakfast. Your feedback is really important to other Expedia users to get an idea to their stay here. We hope to see you again at Sura Hagia Sophia Hotel in the future. Warm regards, Sura Hotels Management