Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

great hotel

Posted Aug 11, 2014
Great hotel with a great view. The staffs were ok. All the restaurants were closed for renovation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in Istanbul

Posted Aug 8, 2014
some construction in the afternoon. Other than that the experience was great.
3 out of 5
by A verified traveler

Unimpressed

Posted Jul 23, 2014
Pros: The view overlooking Bhosporous
Cons: Staff attitude.
Room overlooking Bhosporous was great. Bathroom needs makeover - old. Unimpressed with staff - on arrival at Hotel, no one came forward to help with luggage. Nespresso coffee machine in room but had to pay for capsules - Aust Dols 6.00 per capsule. A capsule cost 80 cents. Outrageous. Would not stay at the Hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Great place to stay.

Posted Jul 2, 2014
I had a great experience. Hotel hospitality was very generous.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2014
Pros: location
Cons: smooking section rooms
Location: excellent location
the reception was unhappy for my booking by expedia and he insist to give me garden vieu room and i told him according to expedia the room is see vieu mentiond as promotion in my booking. smooking rooms is very bad the entrance to the long way out to reach the room is very bad smell.
2 out of 5
by A verified traveler from London

very old... noisy renovations all day !

Posted Jun 7, 2014
Cons: Laundry services very poor quality...
Noisy Building, Poor Gym, Pool is closed for renovation, Poor quality Laundry and very very old mattress and bathroom!!! Average Services, good breakfast, ok staff quality but poor english. Nice location.
Comment from Hotel Management
Jun 25, 2014 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, Thank you for taking the time to comment on your recent stay with. We are sorry for not meeting your expectations due to the renewal of our west wing room & closure of the outside pool. We wish to assure that we are doing all possible to keep it to a minimum but time to time due to unavoidable reasons disturbance rises between the wings. We thank you for your visit and hope we will have the pleasure of welcoming you back to enjoy our new facilities once the works are completed. Best Regards
2 out of 5
by Semih

Deteriorating property and service

Posted May 24, 2014
I'm a frequent guest of this hotel. Lately they have started renovation of one wing, laid out their highly qualified staff and now the service and experience is not matching good old days. I've experienced long waits for everything and facilities are extremely aged and unpleasant.
Comment from Hotel Management
Jun 23, 2014 by Elif Aktas, Hotel Management
Dear Swissôtel Guest, We would like to thank you sincerely for sharing your stay experiences with us. We are very concerned to read about your observations related to service quality. As correctly mentioned we are in the process of renewing our rooms on our West wıng and wısh to assure that your comments are important to us and is shared with related management team to make sure our standards & service delivery is as consistent as you expect from a hotel of our category. Again, thank you for your continued loyalty and hope we may enjoy the opportunity to welcome you back many more times in the future. Best Regards
5 out of 5
Recommended
for Everyone
by Gali from Tel Aviv

amazing hotel! rooms could be more nicely designed

Posted May 24, 2014
Pros: amazing top class hotel. the view from the cafe balcony and the entire experience are a bliss. staff is amazing. food and SPA are perfection
Cons: room could be more nicely designed. the fact that breakfast is not included in expedia deals should be stressed more clearly !!
Location: location is a bit problematic in terms of accessibility, you have to take cabs to get to the centre. but cabs are not too expensive.
amazing top class hotel. the view from the cafe balcony and the entire experience are a bliss. staff is amazing. rooms could be more nicely designed. the fact that breakfast is not included in expedia deals should be stressed more clearly !! we simply didn't know until we left!
Comment from Hotel Management
May 26, 2014 by Elif Aktas, Hotel Management
Dear Guest, Thank you for taking the time to comment on your recent stay with us in Expedia. We are pleased to learn that you have generally enjoyed your stay in our hotel. Your comments are a big motivation for the entire Swissôtel team and encourage us to even further upgrade and improve our services. Best regards from sunny Istanbul. Your Swissôtel the Bosphorus Istanbul Team
5 out of 5
Recommended
for Families
by Douglas Kahn from Ann Arbor, MI

Luxury and comfort

Posted May 14, 2014 on Hotels.com
The accommodations were excellent and the service was outstanding. It is one of my favorite hotels.
Comment from Hotel Management
Jul 26, 2014 by Elif Aktas, Hotel Management
Dear Guest, Thank you for taking the time to comment on your recent stay with us. We are pleased to learn that you have generally enjoyed your stay in our hotel. Your comments are a big motivation for the entire Swissôtel team and encourage us to even further upgrade and improve our services. Best regards from sunny Istanbul. Your Swissôtel the Bosphorus Istanbul Team
5 out of 5
Recommended
for Everyone
by Daywalker from London

Fantastic luxury hotel in prime Istanbul location

Posted May 14, 2014
Pros: Great spa facilities, very good restaurants, helpful and efficient staff and concierge services, excellent location, clean and comfortable rooms.
Cons: Everything about the hotel is great. One very minor point - there were very few English TV channels available. Also, the movies system did not work.
Location: Dolmebache Palace is right nearby. Sultanahmet (Blue Mosque, Aya Sofia, Topkapi etc) are a short taxi ride away. Good shopping centres nearby too.
We spent 5 nights at the Swissotel Bosphorus. We were keen to explore the 'modern' side of Istanbul on this trip, whilst not being too far from the key historic districts (e.g. Sultanahmet etc). All aspects of the hotel and its staff were excellent, including location, concierge services and amenities.
Comment from Hotel Management
May 26, 2014 by Elif Aktas, Hotel Management
Dear Guest, Thank you for taking the time to comment on your recent stay with us in Expedia. We are very glad to hear that you were in general satisfied with the services rendered to you and your comments are a big motivation for the entire Swissôtel team and encourage us to even further upgrade and improve our services. Thank you again and we look forward to welcoming you back at Swissôtel Istanbul, The Bosphorus soon Sincerely, Your Swissôtel the Bosphorus Istanbul Team