Buffet

Reviews of World Heritage Hotel

World Heritage Hotel
Binbirdirek Mahallesi Terzihane Sokak, 17 Old City, Istanbul, Istanbul

Reviews

9.6

Exceptional

Rating 10 - Excellent. 268 out of 345 reviews" "
Rating 8 - Good. 65 out of 345 reviews" "
Rating 6 - Okay. 9 out of 345 reviews" "
Rating 4 - Poor. 2 out of 345 reviews" "
Rating 2 - Terrible. 1 out of 345 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shamia

Traveled with group
Liked: Cleanliness, staff & service, amenities
Very good hotel near Hagia Sofia and Topikapi Palace. The receptionist was very nice :) breakfast was also included

10/10 Excellent

Nathin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth Your Stay
We requested Twin, but double was arranged due to staff overlooking. Since the hotel was full, the night staff re-arranged to Twin in little time. Well done! 👍
Stayed 4 nights in May 2022

10/10 Excellent

maria a

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Amani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place to stay in Istanbul! The staff make you feel right at home and can help you with anything you need to know about the city. The location and rooms are perfect.
Stayed 2 nights in Mar 2022

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team here make you feel less like a guest and more like a part of a family. Each day were were offered complimentary Turkish tea or coffee, with cake, and this was often bought to our room at their insistence. Couldnt do enough to advise on what to do and see, and arranged a boat trip for us, including getting us there and back. Location is amazing (5 min walk to the key sites) and surrounded by some great restaurants. Excellent value for money....i cant say thank you enough for making our stay comfortable, welcoming and hassle free.
Stayed 4 nights in Feb 2022

10/10 Excellent

Muntasir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and the hotel concierge is extremely helpful and knowledgeable about staying in Istanbul and any activities you want to do. The general staff are amazing and they good range of breakfast meals.
Stayed 3 nights in Feb 2022

10/10 Excellent

ELENA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Xiomara

Stayed 2 nights in Dec 2021

8/10 Good

Abdelhafiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quite good and staff are very friendly. What we didn't like is the early morning noise created by the kitchen while preparing the breakfast.
Stayed 4 nights in Dec 2021

10/10 Excellent

Farhiya

Traveled with group
Liked: Staff & service, property conditions & facilities
Amazing service
Stayed 2 nights in Dec 2021

10/10 Excellent

Aftab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Experience
Stayed 5 nights in Dec 2021

10/10 Excellent

Darko

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
The hotel is very nice, the staff is great. The room and bathroom are a bit small but everything is clean and comfortable. Breakfast is very good.
Stayed 5 nights in Dec 2021

10/10 Excellent

Amani

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in the perfect location. The staff were very welcoming and helped with everything we needed. The location is in good walking distance of everything. Since we were flying to Jordan they were able to bring a nurse to the hotel for our PCR testing. Highly recommended!
Stayed 4 nights in Nov 2021

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location amazing staff and service
Wonderful! Location was absolutely perfect, Our room and amenities was all we needed. This is a budget friendly boutique hotel with five star service! The staff was absolutely amazing! A very special thank you to Yunis who provided concierge and attention beyond our expectations.
Stayed 4 nights in Oct 2021

10/10 Excellent

Rami

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved 4 rooms and stayed for 4 nights. It was a great experience. The front desk staff are knowledgeable and would go out of their way to help you. Breakfast is good and more generous than similar hotels. You can even request eggs or omelets to be made anyway you want. Tea and dessert waiting by the front door everyday. Room was clean and updated. Most rooms have no view (the hotel faces other building on 3 sides) but that was no big deal for us. Location is awesome close to sultanahmet tram station. Covid test arranged on site. Airport shuttle was timely. Free and safe car parking across the road.
Stayed 4 nights in Aug 2021

10/10 Excellent

Amish

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great clean room and service. A special mention for the staff who go out of the way to be helpful. The location is superb. We could not have asked for more.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Замечательный персонал. По номеру нет нареканий, но в ванной потолок был в плесени.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff, friendly and helpful
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great service, great location, friendly
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is in the centre can excess every where very easily and staff people was really carrying and helpful... Would recommend it
Stayed 11 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Нечего сказать,персонал отличный,завтрак так себе ,в общем удовоетаювлрительно
Stayed 6 nights in May 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place to consider staying in Istanbul
Amazing, wonderful hotel; can't recommend highly enough. Attentive front desk service is provided by a trio of young, helpful and (let it be said) very good-looking young guys. (When I visited there were multiple challenges to be overcome, mostly related to COVID restrictions, and they patiently helped me deal with them all.) Tea and sweets are waiting at the front desk, the rooms are clean, cozy and comfortable, and a delicious buffet breakfast awaits you every morning at 8.00A. And it's perfectly located just steps from Sultanahmet Square, but in a quiet little that lets you retreat from the urban bustle. Would not even think about staying anywhere else on my next trip!
Stayed 3 nights in Apr 2021

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot- customer service and easy access
Awesome crew they have working for them. 2 locations .2miles from each other. Worked very well for my situation Long stay 5+ days With car Price Location ... don’t over think it. This is a great spot
Stayed 3 nights in Dec 2020

10/10 Excellent

Andrew, Delray Beach, Fl

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine and staff promptly responded to couple minor issues. Good location in the historical district.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2020

10/10 Excellent

Liyakat, UK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff are extremely helpful and super polite staff(yunus, Fatih, sardar, and breakfast guy). Great choice of breakfast, will definitely stay here again.
Stayed 7 nights in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and helpful staff, great breakfast, convenient location. Will stay there next time in Istambul!
Stayed 5 nights in Feb 2020

6/10 Okay

onon

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good place to stay in Istanbul
I’m very disappointed in the previous reviews, which eluded to the fact that this hotel was a good hotel. This hotel needs major improvements regarding overall condition. The rooms are dated and dirty, in terms of bedsheets and towels (the towels have holes, stains, seems unwashed). The heating doesn’t seem to work well, it was cold at night. There is major construction on both sides of the hotel that produces lots of noise and dust. The breakfast is okay, the lady who works at breakfast is extremely rude. The other staff are nice and they try to make your stay nice (otherwise this place is horrible). The location is good, close to all old city attractions but there are plenty of other hotels in better condition in the same area. My advice is to skip this place and book a newer property. I contemplated booking a different hotel after check in but decided to stay since we were there for only three nights.
Stayed 4 nights in Feb 2020

8/10 Good

Matheus s

Liked: Staff & service, property conditions & facilities, room comfort
The staff is amazing! Location very good! Rooms not so clean and a bit small, but european standart i guess. Breakfast is good, not amazing. Again, the staff is awesome.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Helped us throughout our stay about places to go and hiw
Stayed 8 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just a few minuteswalk to main attractions. Very friendly and helpful staff.
Stayed 1 night in Feb 2020

10/10 Excellent

E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Ravi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth every penny
An amazing hotel with helpful staff, beautifully located and close to all major attractions. Very adequate breakfast and warm service by everyone.
Stayed 3 nights in Dec 2019

10/10 Excellent

Hojjat

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great little hotel in perfect location. From Istanbul airport about 1 hour 15 mins away and 175 TL taxi ride. The Blue Mosque, Hagia Sufia and Egyptian Monuments are 5-10 min walk. Plenty of restaurants, cafes and souvenir shop are 5 mins away. The metro station is also 5 mins away. Hotel staff are very friendly, hospitable and go out of their way to help. Yonus helped us with shuttle to airport and it was very good price and comfortable. Overall hotel is great and staff even better
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good,I recommend and I will go there next time.Serdar bey was very friendly and nice guy,receptionists were nice also ,actually everyone was nice ........thank you.......
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Location in unmatched Service is extraordinary, people is there to help you with anything Breakfast is good Rooms are small but very clean, no interesting views Free coffee, tea and Sweets in the small lobby Will stay again in this property with no doubt
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean. The location was excellent. The stafff were friendly and helpful. We had a great time in Istanbul. Thank you.
Stayed 2 nights in Dec 2019

10/10 Excellent

Nishi, Redmond

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cozy hotel in heart of Sultanahmet area. Location is excellent as all major attractions are walking distance from here. Staff here is amazing and will go to any extent to make you comfortable. Very humble people and great hospitality. Our room was clean and spacious. Their breakfast had a variety of options with equipments like sandwich grill, over, toaster, microwave etc. Assorted jam, jellies and veggies. You also get egg made as per your wish on your request. I highly recommend this hotel, will surely stay here if I visit Istanbul again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, excellent staff and fantastic service
Stayed 5 nights in Nov 2019

10/10 Excellent

Sharon

Stayed 3 nights in Nov 2019

10/10 Excellent

Khulthida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very warm welcome, nice staff, good location
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Location cannot be beat. Staff were wonderful and welcoming and helpful. The breakfast is excellent. Family suite was perfect for our family of four. We will definitely stay here again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were simply great and very helpful.
Stayed 4 nights in Oct 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, walking distance to many historical sites. All staff knowledgeable and friendly. Would definitely recommend for a city break.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
The staff was very friendly and pleasant and helpful
Stayed 3 nights in Sep 2019

10/10 Excellent

Anatoly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, extremely helpful, friendly and professional stuff.
Stayed 3 nights in Sep 2019

10/10 Excellent

RaLi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff with exceptional customer service / public transportation is less than one minute walk / amazing location /
Stayed 8 nights in Aug 2019