Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.6 Service & staff
4.0 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified traveler from Stevenage
GuttedPosted Aug 14, 2014
Pros: The position was good, lovely walk into Novigrad. Most of the staff were very warm and welcoming, shame the reception staff weren't when we arrived.
Cons: Warmer welcome! Rooms to be made more appealing and cleaned better. Honeymooners to be made to feel more special.
Location: Novigrad is stunning. Lovely walks along the sea front and marina. Very reasonable restaurants. Very friendly locals. Venice is a good trip.
We were on honeymoon. On our arrival at the hotel we were greeted with a frosty welcome and it appeared that they didn't have any record of our booking. We were left waiting for about 45mins,without anyone telling us what was happening, even when I asked several times. Luckily my wife had a copy of the Expedia itinerary on her to prove it was a confirmed booking. Once we had finally been checked in and given our room key, I mentioned it was our honeymoon as we had put it on our booking, hoping to be spoilt a little and all we got was "yes I just read that" no congratulations and no being made to feel special. So we went to our room where we got more disappointed, it wasn't a 4star standard double more like a 3star. Very basic, unwelcoming and mould around the shower cubical. Not a room you want to spend time in as newly weds. It was given a very basic clean each day and we didn't get the info pack in our room till 3 days before leaving! The free high speed wifi was terrible in the hotel but great by the pool and beach, just where you need it....NOT! The rest of the hotel facilities were pretty good especially for kids. The pool was ok but dirty on last day with stuff floating in it. The buffet breakfast and dinners were good with plenty of choice, although they do like their salt! We just didn't enjoy the hustle and bustle from the other guests, not many manners!! We would definitely go to Croatia again as it's beautiful but wouldn't stay in The Maestral Hotel again.
for Everyoneby A verified traveler
Incredible, unbeadable, impeccable!!Posted Sep 12, 2012
Pros: Great staff, relaxing environment, excellent facilities.
Cons: Nothing! I loved everything about it!
Location: The location is perfect - easy to find and just 10 minute walk the the village of Novigrad. Couldn't be a better location.
The staff were incredible, the value for your money was unbeatable, the rooms were impeccable. It's the perfect place for a family, for couples and for elderly. It has a wide variety of activities for the days when you don't want to lay by the inviting pool or private beach. I cannot say enough positive about my stay and would very highly recommend this hotel. I'll be back!!!
A true 5 star hotel on a 3 star budgetPosted Sep 4, 2012 on Hotels.com
Where do I start? I stayed for just 2 days but the hotel was effortless. We never had a problem with anything while we were there. The food was too good, and way too much food for any one person. Most definately get the Half-Board option as the food was awesome. I opted for the single room and it most definately was small, more like a closet, but it was super clean and the bed was the most comfortable bed I have slept in in a long time.The hotel is located walking distance from center of town and the hotels beach was very clean and professionally manicured. The only complaint that I could think of was that they need to have more staff behind the desk as the lines waiting for check-in got kind of long at times. I would definately stay here again, and have told many friends that plan on staying here also...
Recommendedby A verified traveler from Sydney Australia
Enjoyable time was hadPosted Oct 27, 2011
Met by warm friendly staff.. All was good except no wi-fi for two days, which was extremely disappointing... Otherwise would recommend the hotel to others... Good value for money.. VJM
Recommendedby A verified traveler from Calgary, AB,Canada
Hotel Maestral in NovigradPosted Aug 14, 2010 on Hotels.com
Very good family resort hotel. Breakfast buffet is one of the best I have seen. Service is excellent and front desk attendance speak English. Hotel have access to the beach.