Ratings based on 108 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

ok for 1 night

Posted Oct 17, 2014
Small hotel, basic, clean, good free breakfast, ok for a 1 night stop
5 out of 5
Recommended
for Everyone
by A verified travelerfrom W

Family visit

Posted Sep 21, 2014
Great stay! Hotel was clean and breakfast was tasty.
3 out of 5
Recommended
for Everyone
by A verified traveler

OK

Posted Sep 2, 2014
The room was ok. There was peeling paint on the ceiling of the bathroom, and no exhaust fan. The refridgerator was broken but the staff quickly replaced it.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Aug 27, 2014 on Hotels.com
1 out of 5
Recommended
for Families
by Richard M.from Toronto, Canada

Disappointed how we were treated.

Posted Aug 24, 2014 on Hotels.com
I booked 2 rooms for 2 nights for my family the first week of August. First night was not good. For some reason they believed it would be okay to put my wife and I in the room next to their hospitality suite. We didn't notice because there wasn't a function going on when we went to our room. At midnight we were awakened when the party started (apparently 60 people). We asked to be moved. Initially they said that they there was nothing they could do! However, they eventually did move us to another room and by 2AM we were settled in once again. The manager agreed to credit us for the inconvenience because this was a situation of their own creation but nothing so far (it's been several weeks). This wasn't a good way to treat customers anytime but our family was down there for a wedding the next day so it really wasn't a pleasant way to begin our 2 night stay. I've rated the hotel poor because of this incident and how it was handled but the quality of the rooms themselves are good (as long as you aren't next to the hospitality suite) as were the breakfasts included. Hopefully they'll stand by their word regarding the credit and reaffirm our belief in Hampton Inns customer care.
5 out of 5
Recommended
for Business Travelers
by Billfrom Maryland

Quiet and convenient

Posted Aug 23, 2014 on Hotels.com
Close to business. Very quiet and clean. Helpful staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom l

Nice hotel

Posted Aug 11, 2014
5 out of 5
Recommended
by Julian Ravenfrom Elmira, New York

Hampton's Excellence!

Posted Aug 9, 2014 on Hotels.com
Although located in the typical commercial type area, the hotel was excellent. What was refreshing was the overall attitude of the employees, from the receptionist to the cleaners. They all had a good attitude, helpful and polite. I would choose The Hampton Inn in Cortland again without thinking about it. Thanks for the reviews on this site that helped me choose it! Julian Raven
5 out of 5
Recommended
for Business Travelers
by Bilyana

This traveler left a rating score only Posted Aug 6, 2014 on Hotels.com
4 out of 5
Recommended
by Ok

Posted Aug 6, 2014 on Hotels.com
Nice