Ratings based on 268 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Nice hotel convient location

Posted Oct 13, 2014
There was a line to check in with one person handling check ins, phones and maintenance staff. No refrigerator. Coffee pot had no tray for coffee envelope. The trays brought to us didn't fit. Bathtub was from the '50s. But clean and comfortable bed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable and functional

Posted Sep 7, 2014
Not much to say other than the facility was nice and clean and comfortable with a very reasonable rate. I will be staying there again.
1 out of 5
by A verified traveler from new york

Posted Sep 2, 2014
Hotel is old and run down - the room was dirty, had stains on carpet and comforter,
2 out of 5
by A verified traveler

I was desperate

Posted Aug 24, 2014
Friendly staff. The rooms were below par. On the first night the floor was damp. The toilets were not in the cleanest of states. I would only recommend this hotel if you are really desperate
5 out of 5
Recommended
for Everyone
by A verified traveler

Center of Cortlands universe

Posted Aug 18, 2014
Fantastic place to stay if you are working. Everything in town is close by. One of the only places in town that has its own restaurant/ pub. The staff is fantastic. The pub staff makes you feel like a local and the front desk goes above and beyond to adjust to your needs if you need to extend your stay.
3 out of 5
by A verified traveler from Syracuse, NY

Just ok

Posted Aug 11, 2014
Pros: They had a good band in the restaurant/bar.
This hotel is old. The desk lampshade was dented and the bedside lamp was chipped at the base. The blanket had a hole in it and there was a black spot on the corner of the sheet. They did a very nice job folding the towels for a good presentation. The bathtub was stained and old.
2 out of 5
by A verified traveler from New Jersey

Posted Aug 10, 2014
Below average. There were black things in the ice from the ice machine. Gross. In desperate need of a renovation.
5 out of 5
Recommended
for Everyone
by A verified traveler from rochester, ny

Nice pool

Posted Aug 4, 2014
Pros: See above
Cons: None
Location: Lots of state parks and winery's.
Clean room, comfy bed. Great for the price. Great service.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winchester Ontario

We loved the omlette and all the breakfast choices

Posted Jul 19, 2014
Pros: The waterfall and fountain and the breakfast.
Cons: Nohting
Location: Lots of places to eat, a gas station across the street and some stores.
The waiter was very friendly and sat us in the closed section just because we wanted to sit by the window. I own a B&B and am very conscious of the efforts to give good service. The desk person even gave us a $5.00 voucher towards breakfast. I would stay there again for sure.
3 out of 5
Recommended
by A verified traveler

Posted Jul 18, 2014 on Hotels.com
Shower handle was broken