Ratings based on 183 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
66% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

This hotel needs a renovation

Posted Oct 14, 2014
This hotel badly needs a renovation. Lots of scratched doors and walls. Tiles in shower falling out and paint chipping. For the cost I would expect a cleaner more up to date hotel.
Comment from Hotel Management
Nov 17, 2014 by Art, Hotel Management
First let me thank you for taking the time to tell us about your stay. We are currently working on improving our Guest Rooms and we take your comments very seriously. In addition there are major updates planned for all of our Bath Tub surrounds which should greatly improve the look of our bathrooms. In addition the other items you mentioned are being passed on to the owner for consideration in our upcoming renovations.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Posted Oct 6, 2014
Pros: Employees were great!
Location: Within walking distance to the mall.
Overall a decent room, but not great. Wallpaper was peeling in several places.
Comment from Hotel Management
Nov 11, 2014 by Art, Hotel Management
Thank you for you comments as it will help us better focus on those items that need our immediate attention. We all are trying very hard to improve our Hotel and our Guest's comments play a key role in helping us do that. Thanks again for taking the time.
2 out of 5
by A verified traveler

Posted Sep 10, 2014
Cons: Either lower the price or renew.
Too expensive. Needs urgent renewal. At this price level one should expect better accommodations, an A/C that actually works. Better pillows, etc. Seems they haven't invested in the rooms for over 30 years. Location is good. Staff is courteous.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh

Decent hotel, but rooms could have cleaner.

Posted Aug 25, 2014
Nice, eventless stay. Indifferent staff who performed their basic jobs.
3 out of 5
by A verified travelerfrom Connecticut

Needs updating

Posted Aug 15, 2014
Pros: Staff is generally very nice and helpful. Conveniently located.
I have stayed at the Beacon before. I think it's not as good as it used to be. The air conditioning system is noisy. I could hear a lot of noise from the room next door. The lay-out of my particular room was quite cramped. Not all of the lights worked.
2 out of 5
Recommended
by A verified traveler

Very worn, indifferent staff

Posted Aug 13, 2014 on Hotels.com
> We checked in in the evening and were given a room on the second floor as far from the elevator as possible. We asked for a room closer to the elevator and even though the parking lots were 1/4 full, the young lady said she could not accommodate our request. Mistake, because they lost booking for 1 more night for 3 rooms. The room was pretty clean, but worn. The tiles and grout were broken in the shower, no breakfast, only decaf coffee with the room coffee machine, no powdered creamer. There is a Starbucks behind the ramada in target, so we got coffee there. We ended up changing to econo lodge across the street which had extremely friendly staff, a great breakfast, and was clean for similar pricing
3 out of 5
Recommended
by Michelle Caronfrom 1000 Islands

Good return for the money

Posted Aug 8, 2014 on Hotels.com
I have read the less than complimentary reviews of this property. I am in the tourism industry and have stayed worldwide as such. This property is priced to accommodate its shortfalls, as it is clearly under ongoing refurbishment. Taking that into consideration, I think it is a clean, comfortable stay for the money, and we appreciated the opportunity to have a decent stay at a decent price in high season. Note to the hotel: our only complaint is you must upgrade your pillows. My neck is still sore!
2 out of 5
by A verified travelerfrom michigan

Green pool water

Posted Aug 8, 2014
The pool was merky green and there was not a hot tub or kids pool as advertised. The bathroom had Spiderwebs around the baseboard and the countertop. I emailed, as directed by memo on tabletop, the general manager and never received an answer. Ice maker didn't work.
3 out of 5
Recommended
for Families
by A verified traveler

Ithaca

Posted Jul 31, 2014
Pros: close to Cornell and shopping, restaurants
Cons: requires updating
Our stay was pleasant. The room was clean and quiet and centrally located to shopping centre, highway and restaurants. It could do with updating but the cost reflected the style of hotel.
2 out of 5
Recommended
by A verified traveler

Hotel in long term decline

Posted Jul 8, 2014 on Hotels.com
Not clean, not maintained, dilapidated. For example, the ice machine was missing the front cover and showed its electronics. The hallways weren't air-conditioned at 90+ degrees. Even the kids commented the pool hadn't been cleaned since who knows when.