Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
2.5 out of 5
3.0 Room cleanliness
3.0 Service & staff
3.0 Room comfort
2.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Business Travelers
by JJOBR from Colorado

Easter 2014

Posted Apr 27, 2014 on Hotels.com
Very good 3d/2nt stopover en route to another destination. Plaza across the street is fantastic for eating and shopping! All ages can enjoy this place. The restaurant in the hotel is a little over-priced compared to the 20+ different restaurants across the street. It would be nice if the Water World located on premises was included in the hotel price, but at 30 pesos ($2.50US) it's still not a bad deal for t(w)eenage kids and families to have fun all day. It's obvious this hotel was in its prime in the 80s but the bones are good and the construction was well thought out. If you don't need the beech, then this is a good spot. Good A/C. Good staff. Mostly Mexican tourists stay here and the pool area is a great way to meet them.
1 out of 5
by A verified traveler from Portlnd, OR

Find a different place to stay

Posted Dec 9, 2009
During my stay, this resort hotel was used to house 350 members of the Federal Police. I spent 8 days surrounded by police in full uniforms packing 12 gauge shotguns and fully automatic rifles. Depending on which hotel staff person I talked with...they were there for either 1 month, or 3. As the members of the police force were not permitted to use the pool or waterpark while on assignment, the hotel shut down the waterpark and poolside bar. The restaurant shut down normal service and provided only a bare-bones buffet tailored to the police force. In addition to that...the room was dirty, all but 1 electrical outlet was busted, the airconditional was grossly inadequate. All in all...terrible.