Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
79% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom mn.

pool area and wait staff were really good.

Posted Mar 3, 2015
Pros: pool and pool staff was great
Cons: elivators, wy fy
Location: good location, everything in walking distance.
elivators were really slow. was there for a month and one didn't work the whole time. wrong room the first day ,finally got the room I paid for. changed the rules for the pool one day, didn't tell anyone. wi fy never did work in my room and worked sometimes in the lobby, kinda hit and miss. wouldn't take American money at check out time so had to go to the bank for pacoes.
1 out of 5
by A verified travelerfrom New York, NY

Don't Go Here

Posted Feb 25, 2015
Super overpriced for what you get. Continental breakfast which costed more was a complete joke (there's a more extensive breakfast that's offered to all inclusive guests but that's not the continental breakfast). Elevators were broken. Pictures may look good, but don't be fooled. It's not somewhere you want to stay. Oh, yeah, and did I mention the wifi signal didn't work in the room...
1 out of 5
by A verified traveler

Would not go back

Posted Feb 24, 2015
Very disappointed with cleanliness and service. Did not find the buffet had many options and the overall quality was poor. Often the room was not restocked with water or towels. The club blared music that could be heard in the room.
2 out of 5
by A verified travelerfrom boise,id

needs updating

Posted Feb 22, 2015
Pros: location
Cons: needs updating
Location: good shopping and eating places
constant water leaking in the bathroom plumbing needs to be repaired
5 out of 5
Recommended
for Everyone
by A verified travelerfrom c chicago

Short and sweet

Posted Feb 19, 2015
Good times great staff cold cerveza and daiquiris for the ladies.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Ixtapap in January

Posted Feb 5, 2015
Pros: It's proximity to the beach. It was close to the shops as well. Nice location for us to get good food and get to the activities planned for us.
Cons: It is a bit 'out of date' on a few things, but they seemed to be working on renovating it as they went along.
Location: A nice bike path that is about 10km nice bike or walk. Paragliding, fishing, nice inexpensive massages down the beach. Lots of restaurants close too
We were there for a wedding and it was lovely to get up and walk on the beach every day. The location was wonderful. The view from our 'partial ocean view' room was great. There were offers to do lots of things, paragliding, massage, fishing, horseback riding, most anything. But we had things already planned for us with the wedding. The hotel was fine, but as people without children, there were a lot there and so it was a bit noisy. It is definitely a family place. Lots for the family to do. We did not choose the 'all-inclusive' package, but the food smelled wonderful and I think that with a family, that would be a great way to get all that you want. All in all, a nice place and I would recommend it to folks, just ask for a room that isn't over the pool area, especially if you like to sleep in!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic for the price!

Posted Feb 4, 2015
Very nice getaway on a budget. Rooms were clean and staff was wonderful.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom iowa

It was very nice

Posted Jan 29, 2015
Overall it was nice but there were a few things here and there... The sheets on the bed were dirty, the staff needs to be friendlier and be more helpful.. Not everyone was rude but there were some. Food needs to improve
3 out of 5
by A verified travelerfrom Bay Area, California

Posted Jan 8, 2015
Older hotel...nothing fancy. If you are just looking for a place to sleep this should work. Didn't eat at the hotel, instead took the camion to Zihua and ate at small local spots. Pool was nice & clean. Beach was clean. Hotel was nothing to rave about....pretty basic stay.
1 out of 5
by A verified traveler

It was a nice hotel 30 years ago

Posted Jan 5, 2015
Pros: The view of the beach
Cons: The maitanece and a whole new makeover of the room
Location: Everything is in walking distance the beach, restaurants,supermarkets, and banks.
Very old hotel with hardly any maitanece. First off they didn't have the room we payed for and second the curtains were torn and had fungus, and lastly there where no hand or shower mat towels when we arrived.