Ratings based on 79 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
76% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

good value

Posted Apr 16, 2014
Older building, showing a bit of wear in places, but rooms and public areas were kept neat, clean and attractive. Staff were friendly and service was quick and efficient. Food was very good, lots of variety for all meals, with something new every day. Thoroughly enjoyed our stay!
5 out of 5
for Families
by Bernie from Denver, CO

Our 25th Wedding Anniversary

Posted Apr 9, 2014
Pros: Staff made all the difference in the world!! Manny at the outside Bar Rocks!!
Cons: Maybe more touchups on the rooms iteself. For example, painting or something to update the bathrooms.
Location: Location was fantastic!! Things to do nearby, are parasailing, fishing and bicycle riding.
My husband and I have been all over Mexico several times except for Ixtapa, Zih. We werent sure how we would like it compared to the other cities we have visited. Well, let me tell you if you like a place to go just to hang out on the beach and the pool, this Hotel is for you!! We had a Wonderful time at Tesoro and we are defintely going back later this year. We celebrated our 25th Wedding Anniversary there and we will always remember it. It's a small fishing community with not a lot of night life but that's ok with us in our mid 40's now. We would defintely recommend the Tesoro. The staff there were all very helpful and nice. It's a shade behind a three star hotel, but the food was Delicious with enough variety and the desserts were Fantastic!! The pool is big enough for many and there are lots of kids and locals who stay there as well, so if you dont like a lot of children running around then this place isnt for you by any means. All in all, as i said it was a Great Vacation and we shall return. Viva la Ixtapa!!
4 out of 5
for Everyone
by JO from Michigan

good location

Posted Apr 7, 2014
Pros: staff friendly and helpful the pool side service was enjoyable and activities during day available if desired
Location: there are many day trips to take-over the years we have done most of them-now we like to walk the beach and sit by the pool - then do a bit of walking
my husband and I have been here before and this was a fun visit as always in Ixtapa
3 out of 5
by A verified traveler

Good for family

Posted Mar 27, 2014
Food was good to many young kids and crying kids for spending that much money probably won't go back
4 out of 5
for Everyone
by Ray from Vancouver Canada

Great smaller hotel

Posted Mar 27, 2014
This hotel is really nice the food is good and the drinks are great. It has new soft beds and the best beach for walking you will not be disappointed
4 out of 5
for Everyone
by Jim from Regina, SK, Canada

Great location on the beach.

Posted Mar 23, 2014
Pros: Location. Pool. Staff.
Cons: Face cloths and hand towels in the room.
We had a great time, our second visit to the Tesoro having also stayed there last year. The staff are very friendly and attentive, the rooms are big and clean, and the pool is one of the best in Ixtapa. The staff in the restaurant were always happy to see us and very attentive. We would definitely recommend the Tesoro to others.
5 out of 5
for Everyone
by A verified traveler

We were by the pool and had a nice patio.

Posted Mar 16, 2014
Pros: Friendly staff with nice accomodations.
Cons: Nothing.
Location: Nice walk to Senior Frog's and the flea markets. Great walk to the marina.
Beautiful weather!! Great staff and had a good time.
1 out of 5
by helidio from washington

Extremely Terrible Hotel staff

Posted Mar 14, 2014
I was extremely disappointed with the predisposition of staff towards my family and myself. We were not treated with the same quality of servitude ( shunned at some points) as other guest simply because we didn't appear up to par with other guest. I am deeply offended by this form of classification of patrons.
4 out of 5
for Everyone
by Dave from Wis. Rapids, WI

Four In A Row

Posted Mar 11, 2014
Pros: Food, staff, cleanliness
Cons: A little touch-up painting could be done in the rooms.
Location: Beautiful beach and good shopping
This is the fourth year in a row that my wife and I have stayed at the Tesoro. It's could use a little paint in places but we feel it adds to the charm of the resort. It's very clean, the food is great, the staff is friendly, it's on a beach that's both beautiful and "walkable", and has great shopping within a several block distance. We plan on going back again next year :-)
3 out of 5
by Mousie from Minnesota

It is a nice hotel next to the beach

Posted Mar 3, 2014
Pros: The people working for the hotel were very nice and helpful
Cons: The pool area and the beds/pillows
Location: There are within walking distance good places to eat,
Like I said, it was a nice hotel next to the beach but I didn't care for the swimming pool area on the week ends there are to many young children who take over the pool. They disrespect the adults in the pool and using the spray toys and spraying water at anyone or everyone in the pool or just sitting by the pool. The children don't move out of the way when you are trying to get in the pool. Very, very inconsiderate. Also, the beds/pillows are uncomfortable.