Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sarajevo, BiH

Great location, great icecream...

Posted Apr 15, 2015
My stay in this hotel was plesant experience. The only thing I did not like is that they charged for aerobic classes. One class was the price of the whole month in a gym. Other than that, everything else was great.
Comment from Hotel Management
Apr 20, 2015 by PR Manager, Hotel Management
Dear guest, Thank you very much for your stay in our Mövenpick Hotel and your feedback. We received your comment about our classes at health club. I want to inform you that Health Club at 11th floor are open not only for the Hotel in-house guests but also to anyone who wants access to the hotels luxurious services. That's why we just offer free access and free use of health club. The other facilities like massages and fitness classes are provided at an extra charge. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu-PR Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2015
Pros: the location
Cons: nothing
Location: fairy boat is 1 min walk from there.
The whole trip was a nice ...yet I have only one concern about the check in procedures. which was un appropriate some how.
Comment from Hotel Management
Mar 12, 2015 by PR Manager, Hotel Management
Dear Guest, Thank you for staying with us and taking your time to share your feedback. It seems that you have gone through a few unfortunate situations during your check in proses and I would like to sincerely apologize for the inconvenience caused. In this opportunity we would like to let you know that the procedure of check in which has done by our front office staff was the right procedure when every guest check in we will ask the guest to pay the payment of the room in advance. It is standard procedure in our hotel. You know that Mövenpick is a worldwide chain hotel and Mövenpick Hotel Izmir is a 5 star business hotel, which has some standards. I hope youcan understand the motivation behind our policies. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu-PR Manager
4 out of 5
Recommended
for Business Travelers
by Hassanfrom Aachen Germany

nettes hilfbereites Personal

Posted Jan 30, 2015 on Hotels.com
Das Hotel hat eine gute Lage,das Personal ist sehr nett ,qualifiziert,und hilfsbereit.Zimmerkomfort sehr gut. Das Hotel ist zu empfehlen.
Comment from Hotel Management
Apr 25, 2015 by PR Manager, Hotel Management
Lieber Gast, Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Merih Yumlu-PR Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Kurzer aber schöner Aufenthalt

Posted Jan 16, 2015 on Hotels.com
Kurzer Aufenthalt, ich konnte nicht alles sehen. Schöne Sportmöglichkeiten im Hotel.
Comment from Hotel Management
Mar 28, 2015 by PR Manager, Hotel Management
Sehr geehrter Gast! Danke für Ihr nettes feedback. Wir würden uns freuen Sie schon bald wieder im Mövenpick Hotel begrüßen zu dürfen. Ihre Familie Mövenpick. Merih Yumlu-PR Manager
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 8, 2015 on Hotels.com
Comment from Hotel Management
May 2, 2015 by PR Manager, Hotel Management
Dear Guest, Thank you for staying with us and we hope you enjoyed your stay. We would be very happy to welcome you in the near future. best regards, Merih Yumlu-PR Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
Excellent staff, warm welcome, was upgraded free of charge to a sea view room...excellent location... excellent breakfast buffet
Comment from Hotel Management
Jan 26, 2015 by PR Manager, Hotel Management
Dear Ali, Thank you for staying with us and taking your time to share your feedback. I'm so pleased to hear that you enjoyed your stay and appreciated the friendliness of our staff. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu-PR Manager
5 out of 5
Recommended
for Business Travelers
by Bjørn

This traveler left a rating score only Posted Dec 9, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Annapolis, MD

Very good location

Posted Dec 9, 2014
Pros: Everything.
Location: Close to everything; waterfront, shops, transportation, restaurants, etc. Dine at the waterfront, take the ship to other districts, clothes shopping.
Close to everything; waterfront, shops, transportation, restaurants, etc. Very good neighborhood, safe and clean and modern.
Comment from Hotel Management
Dec 12, 2014 by PR Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Merih Hasaltun
5 out of 5
Recommended
for Business Travelers
by SALAHfrom BATNA

probleme de petit dejeuner non inclut !!

Posted Nov 26, 2014 on Hotels.com
Tres bon séjour mais mais attention avant de réserver voir bien les conditions de réservation il ya un piège comme c'est passe avec moi le petit déjeuner n’était pas inclut j'ai pas bien vérifier ce que il inclut dans la réservation et je me trouve avec petit déjeuner ailleurs que l’hôtel ,heureusement que il ya a 100 mètres ,de toute façon c'est bien passé ,personnel très gentille ,la climatisation ne marche pas auusi ,ce que j'ai réclame ,ils ont envoie le technicien 8/10
Comment from Hotel Management
Jan 31, 2015 by PR Manager, Hotel Management
Dear Guest, Thank you very much for your stay and for your comment regarding your stay at mövenpick Hotel Izmir. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. We are dedicated to you, our guest, by providing you with excellent service with kindness and smiles. It is our pleasure to have you stay with us. We are looking forward to welcoming you again at Mövenpick Hotel Izmir! Best regards, Merih Yumlu-PR Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Monza

smart service hotel downtown

Posted Nov 24, 2014
service is excellent, ood healthy and tasteful; personnel is quite attentive and prompt; utilizties are in good shape and working order. perfect location to walk off for leisure, business and evening resort
Comment from Hotel Management
Nov 29, 2014 by PR Manager, Hotel Management
Dear Guest, Thank you very much for taking time to fill in our guest survey. We received your positive comments regarding your stay, our location and service. Your appreciation is a great motivation for us and we will be looking forward to hosting you again at your home in Izmir. Kind Regards, Merih Yumlu-PR Manager