Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
76% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.5 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Recommended
for Families
by Helen from London

Great Location but Poor Hotel

Posted May 15, 2014 on Hotels.com
We didn't even stay the night. The room was dirty, cramped, the bed covers were not made AND looked like someone had slept in them. Location is good but this hotel is not worth the money.
Comment from Hotel Management
Jul 26, 2014 by Sinem Kurtural, Hotel Management
WE HAVE EVERY DAY CLEANING AND SHEETS ARE WASHED AND CHANGED EVERYDAY. I AM SORRY BUT YOU MUST HAVE GONE TO A NOTHER HOTEL. MANY PEOPLE CONDUSE US WITH ANOTHER HOTEL WHO USES OUR NAME.
2 out of 5
Recommended
by Traveller from US

Good value

Posted May 2, 2014 on Hotels.com
I stayed at this hotel for a total of three nights. The front desk is pretty helpful. You do not have to purchase breakfast with your booking since there are plenty of places around you can get good breakfast and great value. Ask the front desk for access to the gym and the swimming pool at the neighboring hotel. Usually, they are reluctant to give you but if you insist, they will give you a free to a great fitness center and a swimming pool right across the street. If you want to shoot some billiards, they have a couple of fantastic 9 foot Burnswick pool tables and a standard snooker table.
Comment from Hotel Management
Sep 1, 2014 by Sinem Kurtural, Hotel Management
Thank you so much for your nice feedback. Thank you for choosing Guzel Izmir Oteli.
4 out of 5
Recommended
for Everyone
by A verified traveler

Budget hotel clean and very very good location.

Posted Mar 27, 2014
I wish if they offer scramble eggs on breakfast, the water pressure when I take shower was low and it's iretating, the evening staff they were very helpful and polit, but they don't speak English, Over all it's clean safe budget hotel and in a good location. If u r travelling on a budget and u don't want to spend lots of money for over expensive hotel. Believe me this is the one for you
Comment from Hotel Management
May 26, 2014 by sinem kurtural, Hotel Management
WE PREPARE SRAMBLED EGGS FOR AN EXTRA COST IF YOU ASK THE COOK HE MAKES IT. SORRY FOR THAT.
4 out of 5
Recommended
for Business Travelers
by priyantha mudalige from srilanka

quite good hotel

Posted Mar 25, 2014 on Hotels.com
I went to turkey for business and stayed for 2 night s in this hotel its a good hotel and I service and facilities also good In my next visit also I select this hotel
Comment from Hotel Management
Jul 26, 2014 by Sinem Kurtural, Hotel Management
MANY THANKS FOR YOUR HONEST RESPONCE
1 out of 5
by Catalina from NY

Don't go to this hotel

Posted Mar 18, 2014
Pictures have nothing to do with reality. Horrible and hard to find location, really old and not well kept facilities. The only positive remark is the man that checked us in ... very kind and helpful even though he barely spoke English. On the other hand, the young man that checked us out, who spoke perfect English, was really rude and unpleasant. The hotel is not cheap, so even if you are trying to save some money and don't expect to stay long, I truly advise you not to go there ... And believe me because I am not a high maintenance person when it comes to crashing for one night in a hotel!
4 out of 5
Recommended
for Personal Event
by Danie85 from Turkey

Nice but small

Posted Mar 12, 2014 on Hotels.com
The rooms are very small but comfortable. The staff are very nice and friendly. Easy access for everything even by walking
Comment from Hotel Management
Sep 1, 2014 by Sinem Kurtural, Hotel Management
Many many thanks for telling the truth. Hope to host you again @ guzel Izmir hotel.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 24, 2014
5 out of 5
Recommended
for Families
by Alireza from Iran

Great location, Excellent value of money

Posted Nov 16, 2013 on Hotels.com
We stayed 3 nights with a family of 4 in two rooms; 202 and 206. The location is excellent; in the Basmane area, near the bus and Tier station, and just a few steps from Fevzi Pasha Blvd that Kemeralt─▒ Bazaar is beside it. Konak square, Konak Pier and Clock Tower are about 10-15 min walk away. English speaking receptionist (Erhan) is available from 9am to 9pm. He is very polite and helpful. Rooms are small and clean. Breakfast was good, and the servant was a nice guy. WiFi was not accessible in room 206, and I had to stand in corridor to check mail! There are enough kitchen and cooking equipment in basement floor where several historical pieces are available. I should also mention that most of the hotels around are not equipped with elevators, but Guzel Izmir has.
Comment from Hotel Management
Feb 8, 2014 by Sinem Kurtural, Hotel Management
Thank you so much. Wish to host you again @ guzel Izmir hotel.
1 out of 5
Recommended
for Couples
by Rebecca from Lakewood, CA

Second worst place I've ever stayed.

Posted Oct 9, 2013 on Hotels.com
If driving read the fine print! Not free, not secure and 7 TL daily. Watch out because the guy from the hotel will take you to the car park (hard to find the first time) and take your ticket so you have to pay again while leaving! If you speak to them in English about it, they won't understand you! Bathroom. Was a toilet shower combo, meaning no separation between the 2 and water will cover EVERYTHING! The room is a dirty mess! Breakfast was ok, probably the best thing about the hotel.
Comment from Hotel Management
Apr 12, 2014 by Sinem Kurtural, Hotel Management
I am very sorry but from what you have written it is not the same hotel. Our PRINTS ARE FOR FREE. Our parking driver does not give a TICKET.
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler from Ixmir Turkey

Pleasant Stay

Posted Apr 20, 2013 on Hotels.com
Overall satisfied; however, had to sign up with passport and room number each time I used computer which was inconvenient. Also internet connectiondid not work with my Kindle//had to go down to lobby to connect..also floor we were on had no lamps which was frustrating after dark..would have appreciated happy hour with a lamp so we could see one another....breakfast was good..typical Turkish will delicious olives, cheese,breads,etc....