Ratings based on 149 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 26, 2015
Pros: the location
Cons: nothing
Location: fairy boat is 1 min walk from there.
The whole trip was a nice ...yet I have only one concern about the check in procedures. which was un appropriate some how.
Comment from Hotel Management
Mar 12, 2015 by PR Manager, Hotel Management
Dear Guest, Thank you for staying with us and taking your time to share your feedback. It seems that you have gone through a few unfortunate situations during your check in proses and I would like to sincerely apologize for the inconvenience caused. In this opportunity we would like to let you know that the procedure of check in which has done by our front office staff was the right procedure when every guest check in we will ask the guest to pay the payment of the room in advance. It is standard procedure in our hotel. You know that Mövenpick is a worldwide chain hotel and Mövenpick Hotel Izmir is a 5 star business hotel, which has some standards. I hope youcan understand the motivation behind our policies. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu-PR Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 9, 2014
Excellent staff, warm welcome, was upgraded free of charge to a sea view room...excellent location... excellent breakfast buffet
Comment from Hotel Management
Jan 26, 2015 by PR Manager, Hotel Management
Dear Ali, Thank you for staying with us and taking your time to share your feedback. I'm so pleased to hear that you enjoyed your stay and appreciated the friendliness of our staff. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much. Hope to see you again at your home in Izmir. Best Regards, Merih Yumlu-PR Manager
5 out of 5
Recommended
for Business Travelers
by Bjørn

This traveler left a rating score only Posted Dec 9, 2014 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Annapolis, MD

Very good location

Posted Dec 9, 2014
Pros: Everything.
Location: Close to everything; waterfront, shops, transportation, restaurants, etc. Dine at the waterfront, take the ship to other districts, clothes shopping.
Close to everything; waterfront, shops, transportation, restaurants, etc. Very good neighborhood, safe and clean and modern.
Comment from Hotel Management
Dec 12, 2014 by PR Manager, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Merih Hasaltun
5 out of 5
Recommended
for Business Travelers
by SALAHfrom BATNA

probleme de petit dejeuner non inclut !!

Posted Nov 26, 2014 on Hotels.com
Tres bon séjour mais mais attention avant de réserver voir bien les conditions de réservation il ya un piège comme c'est passe avec moi le petit déjeuner n’était pas inclut j'ai pas bien vérifier ce que il inclut dans la réservation et je me trouve avec petit déjeuner ailleurs que l’hôtel ,heureusement que il ya a 100 mètres ,de toute façon c'est bien passé ,personnel très gentille ,la climatisation ne marche pas auusi ,ce que j'ai réclame ,ils ont envoie le technicien 8/10
Comment from Hotel Management
Jan 31, 2015 by PR Manager, Hotel Management
Dear Guest, Thank you very much for your stay and for your comment regarding your stay at mövenpick Hotel Izmir. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. We are dedicated to you, our guest, by providing you with excellent service with kindness and smiles. It is our pleasure to have you stay with us. We are looking forward to welcoming you again at Mövenpick Hotel Izmir! Best regards, Merih Yumlu-PR Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Monza

smart service hotel downtown

Posted Nov 24, 2014
service is excellent, ood healthy and tasteful; personnel is quite attentive and prompt; utilizties are in good shape and working order. perfect location to walk off for leisure, business and evening resort
Comment from Hotel Management
Nov 29, 2014 by PR Manager, Hotel Management
Dear Guest, Thank you very much for taking time to fill in our guest survey. We received your positive comments regarding your stay, our location and service. Your appreciation is a great motivation for us and we will be looking forward to hosting you again at your home in Izmir. Kind Regards, Merih Yumlu-PR Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NRW

Komfortables Hotel in zentraler Lage am Meer

Posted Nov 16, 2014
Pros: Lage
Cons: Frühstücksbuffet
Location: Empfehlung: Kemeraltı Basar, frisch gepresste Säfte, Obst, Gemüse, Kaffee etc. sehr viel preiswerter als in den üblichen Touristik-Regionen
Private Individualreise. Schönes Hotel in günstiger Lage nahezu unmittelbar am Meer. Promenaden, Kemeraltı Basar, Uhrturm, Alsancak, Metro-Station, Fähranleger fußläufig erreichbar. Frühstücksbuffet relativ 'überschaubar', kaum landestypisch, Kellner sicher nicht übereifrig. Kostenloser Parkservice, wenn man mit dem Auto anreist, übernimmt ein Hotelmitarbeiter die Parkplatzsuche und fährt das Auto auch wieder vor, wenn man es braucht, hat im Maximalfall 15 Min. gedauert. Sauberkeit, Ausstattung der Zimmer dem üblichen Standard dieser Kategorie entsprechend. In der Umgebung sehr säkulares normales türkisches Leben gut zu beobachten.
Comment from Hotel Management
Nov 28, 2014 by PR Manager, Hotel Management
Dear Guest, We have been happy to welcome you at the Mövenpick Hotel Izmir. I would like to thank you for taking the time for sharing your feedback with us regarding your stay. Since we don't have our own car parking area it takes a little time to bring our guest's cars back to the hotel from the car park behind the hotel. We are very sorry if we have kept you waiting so long. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. We are looking forward to welcoming you again at Mövenpick Hotel Izmir! Best regards, Merih Yumlu-PR Manager
2 out of 5
by A verified travelerfrom Saudi Arabia

Yes nice hotel and great location but........

Posted Nov 3, 2014
Well usually Movempick hotel is one of the best and it is..but I had complained about things to be fixed twice and nothing much happened and no one bothered to ask if everything is ok. When cleaning the room they keep forgetting some items like water sugar tea toilet paper and I have to remind them. When I checked out no one cared to ask how was my stay.
Comment from Hotel Management
Nov 11, 2014 by PR Manager, Hotel Management
Dear Mr. Suad, Thank you for taking the time to share your experience regarding your stay at Mövenpick Hotel Izmir. I am very sorry that we didn’t meet your expectations. I have forwarded your feedback to the housekeeping and maintenance department for further investigation. The satisfaction of our guests is very important for us, becausehonest criticism gives us the motivation to steadily improve our services and offers. We will be glad to host you again at our hotel in Mövenpick Hotel Izmir during your future visits. Best regards, Merih Yumlu-PR Manager
Comment from Hotel Management
Nov 11, 2014 by PR Manager, Hotel Management
Dear Mr. Suad, I am very sorry to hear that our staff didn't meet your expectations. We are usually known for our hospitality. We are really very sorry for the disapointment, I will share your comment with our management committee. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable ,and we thank you very much. On behalf of the management team please accept our apologies. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. We are looking forward to welcoming you again at Mövenpick Hotel Izmir! Best regards, Merih Yumlu-PR Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Moevenpick Hotel Izmir

Posted Nov 3, 2014 on Hotels.com
Allt var perfekt förutom att luftkonditioneringen stängts av för säsongen (oktober månad), vilket gjorde att det var ganska varmt i rummet på nätterna.
Comment from Hotel Management
Jan 10, 2015 by PR Manager, Hotel Management
Dear Guest, Thank you very much for your stay at the Mövenpick Hotel Izmir. We are very sorry to hear that the inconvenience about the air conditioning system in your room. Since we have central heating system, there can be heating issues in the mid seasons. Our team is currently working for an improvement. On behalf of the management team please accept our apologies. It is our goal to fully exceed your expectations the next time your travels bring you back this way. Your feedback in invaluable and we thank you very much . Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. We are looking forward to welcoming you again at Mövenpick Hotel Izmir! Best regards, Merih Hasaltun YUMLU-PR Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom oregon

Holiday experience

Posted Oct 13, 2014
Hotel was lovely, the room beautiful and spotless. Close to shopping and across from the beach and many restaurants. Staff very helpful.
Comment from Hotel Management
Oct 15, 2014 by PR Manager, Hotel Management
Dear Linda, Thank you very much your comment! It is always a pleasure for us to get nice comments and we are really happy that you appreciate our efforts! It is very important for us to keep the charm of our hotel. We are looking forward to welcome you again! Best Regards, Merih Yumlu-PR Manager