Breakfast, lunch, dinner served; Turkish cuisine

Reviews of Residence Hotel - Boutique Class

4 out of 5
Residence Hotel - Boutique Class
Murselpasa Blv No. 28, Kahramanlar, Konak, Izmir

Reviews

6.8
Rating 10 - Excellent. 13 out of 57 reviews" "
Rating 8 - Good. 20 out of 57 reviews" "
Rating 6 - Okay. 10 out of 57 reviews" "
Rating 4 - Poor. 6 out of 57 reviews" "
Rating 2 - Terrible. 8 out of 57 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good city centre hotel close to all amenities and a very attentive staff
Stayed 1 night in Aug 2021
Response from RESIDENCE HOTEL on Aug 31, 2021
Hello. Thank you for your interest.

6/10 Okay

abdul

Liked: Staff & service
Was an average hotel for 3 stars
Stayed 2 nights in Jul 2021
Response from RESIDENCE HOTEL on Aug 31, 2021
Hello. Thank you for your interest.

8/10 Good

Abdussamad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jun 2021
Response from RESIDENCE HOTEL on Jul 7, 2021
Hello..Thank you for your interest.

8/10 Good

Paulette

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean, comfy hotel
Very pleasant staff and cute hotel. Rooms very clean and tidy. WiFi perfect. Was really looking forward to a bath in the room as said on description but had a shower instead but that’s only the small thing. Beds very comfy and heated rooms for winter months. Would stay again. Mini bar not overpriced either. Would recommend
Stayed 1 night in Dec 2019
Response from Residence H. on Dec 21, 2019
Thank you for your nice comments.

2/10 Terrible

Husam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT CLEAN AND IT WAS VERY NOISY
Stayed 1 night in Dec 2017

2/10 Terrible

Dr. weldali, weldali

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I booked room 4 tow nights first night was so bad
First night the aircodation was not working and the minybar was off and they give me so small room the secnd night after i called expidia for 6 times the changed the room at 6 pm the stuff was friendly but the hotle mangement do not care

4/10 Poor

Ali, Tempe, Arizona

Disliked: Cleanliness, staff & service, property conditions & facilities
Maybe only 2 star hotel that's it.
I have stayed in many different types of hotel and surely this hotel is in the bottom half of my favorite hotel. Barely 2 star hotel. They charged me twice and delayed on refund. The rooms are dirty Dirty carpet Cockroach in the bathroom Slow drain in the bathroom Bad quality shampoo and body wash And don't get me started on the location. Unless other places are booked and you really have to sleep somewhere, I don't recommend this hotel.

6/10 Okay

Jeremy, Kuala Lumpur

Liked: Cleanliness
Run of the mill
Disappointing stay, as the hotel didn't seem to live up to the billing. Just a bit below average in every respect.

10/10 Excellent

Sachin, Pune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Good hotel with excellent service

10/10 Excellent

pat, ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. In center of izmir near sea. Great views of mountains

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel for a good price
Not the best location but hotel overall ok. Cool bathroom - room window. Yummy breakfast in a nice room.

2/10 Terrible

Alberto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jamàs lo elijas.
La experiencia fue lamentable. Llegar por la novhe y darte cuenta de que te dan una diminuta habitaciòn de supuestamente no funadores con una peste tremenda a tabaco y un cenicero en la habitaciòn. Ademàs tener que discutir con el personal de recepciòn si huele o no a tabaco fue lamentable. De la limpieza mejor ni hablar, porque no existe. Està anticuado y se cae a trozos todo. Punto a favor, despuès de quejarnos nos trasladaron a un hotel del mismo dueño justo en frente. Algo mejor
Stayed 1 night in Nov 2022
Response from Personel on Nov 16, 2022
Bonjour M. AlbertVotre expérience devrait être l'odeur et la fumée des chambres fumeurs, mais malgré notre avertissement, nos clients fument toujours. Vous pouvez être sûr que nous vous donnerons une place plus inodore dans votre autre logement.

10/10 Excellent

NURI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles super sauber essen gut Alles bestens empfehlenswert
Stayed 5 nights in Oct 2022
Response from Residence Hotel on Oct 24, 2022
Hello.Thank you for your interest.

8/10 Good

Özgür

Traveled with family
Liked: Staff & service
Güzel konum, kaliteli kahvaltı , otopark imkani çok güzel
Stayed 3 nights in Aug 2022
Response from RESIDENCE HOTEL on Sep 1, 2022
Merhabalar,Otelimize göstermiş olduğunuz ilgi için teşekkür ederiz.Sizleri tekrar aramızda görmekten memnuniyet duyacağız.

6/10 Okay

Samy

Stayed 1 night in Aug 2022
Response from RESIDENCE HOTEL on Sep 1, 2022
Merhabalar,Otelimize göstermiş olduğunuz ilgi için teşekkür ederiz.Sizleri tekrar aramızda görmekten memnuniyet duyacağız.

8/10 Good

Esmail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt och rent hotell
Fantastiskt service. Alla var hjälpsamma och trevliga. Receptionen hjälpte oss dag och natt. Conciergerna lika så. Städarna var trevliga och rena. Restaurang personal, både på morgonen och kvällen var fantastiska.
Stayed 7 nights in Mar 2022
Response from RESIDENCE HOTEL on Apr 12, 2022
Stort tack för dina värdefulla kommentarer :)

4/10 Poor

Okyay

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Odanin havalandirmasi kokuyordu ve buz gibiydi oda. Bütün gece titreyerek yorganin altinda uyuduk. Isitma sistemi vasat. Odalar çok eski.
Stayed 2 nights in Dec 2021

8/10 Good

neslihan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İyi
Oteli organizasyon bölgemize yakın olduğu ve araba ile seyahat ettiğimden otoparkı olması sebebiyle tercih ettim.standart odada konakladık.Yapı olarak biraz eski bir bina ancak bu beni rahatsız etmedi. Temizlik hizmet gayet iyi personel ilgili güleryüzlü ve yardımcı. Otelde kahvaltı dahildi ve çeşit olarak pandemi koşulları gözönüne alınırsa gayet fazlaydı. Restaurantı olması da öğle ve akşam yemekleri için bir alternatif. Fiyat performans açısından gayet iyi. Tekrar tercih edebileceğim bir otel .
Stayed 2 nights in Aug 2021
Response from RESIDENCE HOTEL on Aug 28, 2021
Merhabalar Neslihan Hanım, Değerli yorumlarınız için teşekkür ederiz.

6/10 Okay

Ibrahim

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from RESIDENCE HOTEL on Aug 24, 2021
Otelimize göstermiş olduğunuz ilgi için teşekkür ederiz.

10/10 Excellent

Mehmet

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Yakup Atakan cakirgöz

Stayed 1 night in Jul 2021

8/10 Good

Ufuk

Traveled with group
Liked: Staff & service
Stayed 2 nights in Jul 2021
Response from RESIDENCE HOTEL on Aug 31, 2021
Otelimize göstermiş olduğunuz ilgi için teşekkür ederiz.

10/10 Excellent

Verified traveler

Liked: Staff & service
Sehr gut
Stayed 1 night in Jul 2021
Response from RESIDENCE HOTEL on Jul 13, 2021
Thank you for your interest.

10/10 Excellent

Nazife Sebnem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konum ve rahatlık muhteşem
Son derece temiz ve konforlu bir konaklamaydı . Ayrıca otelin çok merkezi bir konumda olması da avantaj
Stayed 1 night in Feb 2020

8/10 Good

Gürkan

Business traveler
Disliked: Cleanliness
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyat performans bakımından gayet iyi bir otel.
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Hayal kırıklığı
Oda ve yastıklar sigara kokuyordu. Ütü istedik ama ancak 5 saat sonra ütü odaya gelebildi. Otele girer girmez ödeme istemeleri hiç hoş değildi.
Stayed 1 night in Sep 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable amable y buena ubicacion
Es muy buen hotel buen lugar y fácil llegar
Stayed 2 nights in Sep 2019

6/10 Okay

Cengiz

Liked: Room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Erol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kalınabilir güzel otel hesaplı
Kalına bilir güzel bir otel. Kahvaltı mükemmel. personel güler yüzlü. Tavsiye ederim.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
:)
Güzel bir gece geçirdim teşekkürler
Stayed 1 night in Mar 2019

2/10 Terrible

ANGELA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

akiko, 大阪

Liked: Staff & service, property conditions & facilities, room comfort
快適なホテル
お部屋もきれいでとても快適に泊まらせていただきました。少し浅いですが日本人にはうれしいバスタブがあります。近くにレストランらしいものはありませんがルームサービスは24時間らしく頼んでみましたが早いし美味しいしお値段も高くなかったです。

8/10 Good

OSMAN

Liked: Cleanliness, staff & service, property conditions & facilities
GÜZEL BİR İKİ GECE
PERSONEL SAMİMİ VE GÜLERYÜZLÜ-ODALAR BİRAZ KÜÇÜK AMA OLSUN TEMİZLİK ÜST DÜZEYDE-OTOPARK DA MEVCUT İLAVE NE İSTENEBİLİR Kİ GAYET RAHAT ETTİK.
Response from General Manager on Feb 7, 2017
Merhaba Osman Bey, Öncelikle göstermiş olduğunuz ilgiye teşekkür ederiz...Memnuniyetiniz den personelimiz adına onur duyduk. Sizi tekrar misafirimiz olarak aramızda görmek isteriz...Teşekkürler... Cansel EROĞLU - Ön Büro Sorumlusu

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles im Ganzen, empfehlenswert... Preisleistung ist Ok.
Response from Cansel EROĞLU (Front Office Supervizor) on Jan 26, 2017
Hallo,Wir freuen uns über Ihr Interesse gezeigt haben ... Zufriedenheit Zuerst müssen Sie von unserer Mitarbeiter stolz zu sein. Wir möchten Sie wieder als unseren Gast begrüßen zu dürfen ... Danke ...

6/10 Okay

serkan, istanbul

Disliked: Cleanliness, room comfort
yıldızları hak etmiyor
4 yıldız fazla bu otele

10/10 Excellent

didyou, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
주변에 교통이 좋아 접근성이 매우좋네요
앞에 공원도 있고 시계탑으로 갈 수 있는 교통편도 조금만 나가면 있어요. 운동할 겸 걸어가면 충분히 나올 수 있는 거리에 시계탑도 보이고 시장도 있어서 좋네요. 강력추천

4/10 Poor

Anna, Germany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a four stars hotel, the standard of the rooms is worse then in a hostel! The bath was so dirty, it looks like they don´t clean it for many years. We have told it on the reception, but the receptionist just answered that they will clean it tomorrow and we just booked it for one night! He even don´t ask how long will we stay. Also we have booked this hotel to relax and use the spa facilities, but they were out of order. We are very disappointed.

6/10 Okay

MOHAMAD ALI

Disliked: Cleanliness, staff & service

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
War sehr schrecklich
Kann nicht empfehlen nicht sauber Enge Zimmer Ausstattung nicht gut

8/10 Good

Emmanuil

Liked: Cleanliness, staff & service
Disliked: Room comfort

2/10 Terrible

Zamer

Disliked: Cleanliness, property conditions & facilities, room comfort
Dreckiges Hotel aber Stadtnähe
Das Hotel war einfach dreckig, alt und ganz komisch...

8/10 Good

Yunus, İzmir

Otel temiz guzel cok kotu bi yer deil arkadasimla is icin geldik tesekkur ediyoruz yanliz oteldeki muni bar a dikkat biraz pahali

2/10 Terrible

Engin, Neunkirchen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kakerlaken pur, der totale Reinfall
Das Hotel entsprach in keinster Weise von den vier ausgewiesenen Sternen. . Die Zimmer von denen wir in kürzester Zeit einige gesehen haben waren dreckig, verwohnt, Flecken auf den Wänden und Tapeten, Schimmel im Ganzen Bad, Farbablösungen an Decken, beißender Nikotingeruch, dreckige und fleckige Teppichböden. Das Reinigungspersonal war nicht in der Lage regelmäßig die Zimmer zu säubern, frische Handtücher zu bringen, obwohl die alten Handtücher auf dem Boden lagen (man sollte evtl. dem Personal die Bedeutung mal erklären), Spiegel mit Wasserflecken im Bad zu säubern und die Toilette zu reinigen. Zerrissene Bädwäsche wurden nur nach Reklamation ausgetauscht. Hierfür gibt es wirklich keine ausreichende Definition. Dreck pur. Wir hätten dann ein zweites Zimmer für meine später angereisten Kinder gebucht, Die Zimmer sahen genauso aus und waren zudem mit Kakerlaken ausgestattet. Das Zimmer wurde gewechselt. Nur die Zimmernummer änderte sich, sonst nichts. Gleicher Dreck und dieselben Kakerlaken. Zwei schlaflose Nächte. Kommen wir zum Frühstücksbüffet, welches man eigentlich nicht so nennen kann. Frühstück gab es von 7:30-10:30 Uhr. Um 9:30Uhr war schon nichts mehr auf dem Buffet, außer matschige Melonen, Tomaten und Ekel erregende Käsescheiben. Das Personal war unfreundlich und nicht in der Lage alles wieder aufzufüllen. 11 grausame Nächte.

6/10 Okay

Huseyin, Stockholm

Fint

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
une nuit dans le besoin, pas plus...
hotel ancien, bruyant, SdB horrible, luminosité chambre très bas petit dej de base, pas trop de choix. n'inspire pas trop confiance aux premiers abords...

8/10 Good

Antounun, Ouagadougou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sans faute
Hôtel conforme à mon attente. Bon séjour. Personnel très réactif.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1박하기엔 괜찮음
이즈미르 기차역과 가까워서 찾기가 쉬웠습니다. 기차역기준으로 광장 아래방향으로 조금 내려오니 예약한 호텔이 있었습니다. 그런데 밤에는 거리가 너무 어둡고 노숙자도 많아서 위험해보이니, 여성분인경우 택시타길 권유합니다. (택시로는 3~5분정도 소요된듯, 10리라) 트윈베드실을 사용했는데 난감했던건 객실이 너무 좁아서 가방두기가 벅차고. 게다가 욕실벽은 침실이 내다보이는 유리로 되어있어서(커텐을 내리면되긴 하다만) 샤워할때 많이 난감 했습니다.(욕실도 좁음) ㅠㅠ, 예약전 욕실구조를 자세히 살펴보길 .. 강력히!! 권유합니다. 하지만, 실내는 깨끗하고, 침대는 편안해서 다음날 공항가기 위해 1박하기에는 무리가 없이 편했습니다. 이즈미르 공항 셔틀 버스(havatas) 정류소와는 걸어서 대략 10~15분정도 소요된 듯 합니다.