Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Veronique from Nice

parfait

Posted Apr 10, 2015 on Hotels
3 jours parfait rien a redire
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Very Comfortable stay

Posted Mar 23, 2015
Pros: The spa facilities and pool,location of the hotel. Room amenities. Amazing room service very friendly FO staff. Warm and friendly atmosphere.
Cons: Noise in the evenings.
Location: Mall, marina, restaurants and small super markets.
Stayed for one night stop over before Istanbul. I was very impressed with the hotel facilities and friendliness and sincere staff. I had time to experience the amazing pool and jacuzzi area. My room had all amenities and was comfortable for what I needed I arrived late for breakfast but had the most delicious room service breakfast I have ever had. The hotel Was close to many restaurants and had a vibrant atmosphere in the evenings. Breakfast buffet the next morning was vast and delicious. Overall this hotel exceeded my expectations. Especially the FO staff who helped me find a mall and arranged a taxi for me and the barista who gave me a sample of the delicious biscuits on show just to try. Great value for money. Thank you.
5 out of 5
Recommended
for Business Travelers
by erkan

This traveler left a rating score only Posted Mar 3, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Abdullah from Kuwait

Luxury hotel

Posted Jan 25, 2015 on Hotels
Very beautiful hotel and luxury
5 out of 5
Recommended
for Business Travelers
by A verified traveler from world traveller

Amazing small town hotel

Posted Sep 15, 2014
Pros: I was amazed by the spa and the interior design of such a small town hotel.
Cons: Expedia hotel reservation interface integration shall be improved. Our 2 adults reservation went through as single:(
Ramada Plaza, regarded and expected as business hotel amazed us with restaurant and spa facilities. We loved the interior: modern, clean and neat,
Comment from Hotel Management
May 16, 2015 by Cengiz Caner, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Ramada Plaza İzmit and your constructive comments. In the framework of our quality approach at Ramada Plaza İzmit, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We look forward meeting you and wish to share comfortable accommodation experience with unique service quality of Ramada Plaza İzmit again Best Regards, Cengiz Caner General Manager
3 out of 5
Recommended
for Families
by A verified traveler

reception attitudes towards guests

Posted Aug 18, 2014 on Hotels
I wanted to settle my account with a different credit card the receptionist words were harsh. He said it is impossible to do this in avery bad manner. I believe his name is Denis.
Comment from Hotel Management
Jan 17, 2015 by Cengiz Caner, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Ramada Plaza İzmit. We greatly appreciate all comments made by our guests to achieve the highest quality standards. During your next accommodation our goal will be maximizing costumer satisfaction. Thank you for choosing Ramada Plaza İzmit, and we are looking forward to welcoming you again in the very near future. For any further question or information please do not hesitate to contact with us. Best Regards, Cengiz Caner General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fantastic Hotel

Posted Aug 13, 2014
Pros: Fantastic room
Cons: Nothing
From the moment you enter the hotel you gain a sense of luxury. The hotel is spotless, the staff very attentive, the rooms luxuriousand with excellent facilities. One of the best hotels I have ever stayed in and price is exceptional for what you get
Comment from Hotel Management
May 16, 2015 by Cengiz Caner, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Ramada Plaza İzmit and your constructive comments. In the framework of our quality approach at Ramada Plaza İzmit, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We look forward meeting you and wish to share comfortable accommodation experience with unique service quality of Ramada Plaza İzmit again Best Regards, Cengiz Caner General Manager
4 out of 5
Recommended
by Cyd from Wales

Fantastic and friendly staff

Posted Feb 24, 2014 on Hotels
The reception staff and guest relations staff were excellent. Very friendly and helpful. I was on business and my wife was with me. The guest relations girl went out of her way to help my wife find her way around and make her feel at home while I was working. One negative comment concerned room ..... Don't get room in front of hotel above North Shield bar. Constant thump thump of music until 1 am. Other than this I would thoroughly recommend if visiting Izmit.
Comment from Hotel Management
Jan 17, 2015 by Cengiz Caner, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Ramada Plaza İzmit and your constructive comments. In the framework of our quality approach at Ramada Plaza İzmit, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We look forward meeting you and wish to share comfortable accommodation experience with unique service quality of Ramada Plaza İzmit again Best Regards, Cengiz Caner Ramada Plaza İzmit
5 out of 5
Recommended
for Everyone
by nezar

Best I saw in Turkey

Posted Jan 2, 2014
Very good
Comment from Hotel Management
May 16, 2015 by Cengiz Caner, Hotel Management
Dear Guest, Thank you for taking time to get in touch with us to share your recent experience in Ramada Plaza İzmit and your constructive comments. In the framework of our quality approach at Ramada Plaza İzmit, we shape our goal of maximizing customer satisfaction in light of your views. Your valuable ideas provide us with high motivation to reach excellence in our service level. We look forward meeting you and wish to share comfortable accommodation experience with unique service quality of Ramada Plaza İzmit again Best Regards, Cengiz Caner General Manager