Ratings based on 397 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
3.8 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

It was great and not great at the same time.

Posted Jul 30, 2014
The staff was great and the scenery was beautiful. The cleanliness of the cottage was lacking. It hadn't been vacuumed and the bathroom wasn't very clean. It also smelled musty.
3 out of 5
Recommended
for Families
by A verified traveler

Cabins were very ordinary and had little addition

Posted Jul 30, 2014
Pros: location and Lodge was amazing
Cons: Better cabin inclusions
No more to add except it needed TV, internet and be a little cleaner. Main Lodge and views was amazing. Beautiful area and would to return. Maybe in the main Lodge.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location for the Tetons

Posted Jul 29, 2014
It was great. Saw elk at breakfast and dinner was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Beautiful view from Upstairs Lodge. Rooms quiet and clean, wonderful access to paths and nature. A wonderful time out from modern life.
1 out of 5
by A verified traveler

A mistake

Posted Jul 28, 2014
Booked here to stay in the park one night, but never again. The cabin was mediocre at best. They charge big bucks for a room that Super 8 would be embarrassed to rent for $50. NEVER stay in the park. It is a big rip-off. Stop here, have a drink on the patio, enjoy the magnificent view and move on. Food here, like everything else, is horribly overpriced. From what I could see, the staff here is young people who come to Yellowstone to have a fun summer. They try hard, but don't know how to run a hotel. My suggestion is to stay just outside of the park, and I think the Gardiner, Montana area is the best value. Still overpriced, but afterward you don't feel as if you have been mugged.
3 out of 5
Recommended
for Everyone
by A verified traveler from california

Jackson lake lodge

Posted Jul 28, 2014
Pros: Location and scenic vistas.
Cons: Air conditioning or more ventilation. Television access.
Location: Location location was perfect and activities offered were substantive
Jackson lunch was very beautiful location wonderful vistas were great. Recreations bird was good. Room was clean and tidy. Housekeeping came around on time. No air-conditioning meant the room got warm during the day. Sole room fan was inadequate sometimes to cool the room. No television whatsoever. Wi-fi we could not access it or it kept dropping us. Food service was good.
3 out of 5
by A verified traveler

nice location but facility is too old

Posted Jul 27, 2014
The hotel is in a nice location but the facility is too old to be comfortable. The air conditioner is on but it hardly cool down.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, Texas

Great location of the grand Teton

Posted Jul 24, 2014
Did enjoy BBQ outing by the swimming pool, the only thing bad the pool close to early, my daughter didn't get a to swim.....
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix AZ

Beautiful place to stay!

Posted Jul 22, 2014
Pros: VIEWS were fantastic
Cons: Having air conditioning in the room would be a nice addition.
We were there for 2 nights in July. Very clean rooms. Beautiful views. Comfortable Beds.The lounge was nice and the convenience of the coffee/breakfast cart in the morning was a plus. Wifi worked great for us.
2 out of 5
by A verified traveler from Australia

Poor accommodation fails superb location

Posted Jul 22, 2014
Pros: Location. Jackson Lake Lodge is superbly located for Yellowstone and Teton National parks and the Snake River
Cons: Service, maintenance,
Location: Yellowstone and Teton NPs are absolutely world-class national parks with mountains , rivers, rocks, animals, birds. So much to do and so much to enjoy
Providing in-park facilities must be hard but why such poor service. Why is food not available except at certain times ? Why no fridges in rooms? Why unchanging menus? We felt that the senior park management would prefer less people to visit the National Park.