Ratings based on 290 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 9, 2014
Pros: Fireplace to use because evening was chilly. Very good breakfast.
Cons: Hopefully next time the swimming pool will be finished.
Good experience. Would stay there again and would recommend it to others.
2 out of 5
by A verified traveler from Utah

Posted Aug 4, 2014
Pros: Location
Cons: Complete room make over.
Just a place to sleep! Too dark! Air conditioning too noisy.
4 out of 5
by A verified traveler from oregon

Good size room with poor conditions

Posted Aug 2, 2014
Good location, good size room, but the A/C is not working as it should.
4 out of 5
Recommended
for Everyone
by A verified traveler from san antonio

Cuaint hotel close to downtown

Posted Jul 3, 2014
We thought this hotel was really cuaint. It is an older hotel but it was clean and in a good location. The decor was very fitting for a lodge type hotel.
1 out of 5
by Don from Georgia

Rooms outdated

Posted Jun 18, 2014
Pros: The front desk person that checked us in was very nice and helpful. The location of hotel is close to downtown and convenient to walk everywhere.
Cons: New drapes, carpet, paint walls, and check for mold. Needs new decor
Location: Location was great. Close to downtown shopping and restaurants.
The room was very old and outdated. It had a smell like mildew and was uncomfortable staying in the room. Except for the two flat TV's, the the decor was very old. I informed the front desk after checking in that a light bulb in a lamp was broke and exposed. I was told it would be replaced but never was. Would not stay in this hotel again because of the age and smell of room. Looks like a new lobby was being built but they need to update the rooms first.
1 out of 5
by paul from mich.

Never again!!!

Posted Jun 14, 2014
Staff is incompetent AND rude. A deadly combination
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel

Posted Jun 5, 2014
Hotel was fine, staff yelled at kids in hot tub when adult was present and children were not causing problem or noise. Maybe consider insulating room better..
4 out of 5
Recommended
for Everyone
by pravin from Chicago

Nice inn and center of city

Posted May 28, 2014
1) we took more to search reception. There is no board for identification. 2) microwave facility should be available.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 2, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Alan from Maryland

In town of Jackson, convenient to Jackson Hole

Posted Apr 2, 2014
Cons: Ski specific 'things' for skis, boots, poles in room. A specific way to dry out boots.
Location: Everything is "close" in Jackson - restaurants, National Parks / Wildernesses / Forests
Reasonable price, free bus access to/from Jackson Hole, comfortable room, free breakfast.