Outdoor pool, sun loungers

Reviews of Snow King Resort Hotel & Luxury Residences

3.5 out of 5
Snow King Resort Hotel & Luxury Residences
400 E Snow King Ave, Jackson, WY

Reviews

8.0

Very Good

Rating 10 - Excellent. 450 out of 1004 reviews" "
Rating 8 - Good. 283 out of 1004 reviews" "
Rating 6 - Okay. 133 out of 1004 reviews" "
Rating 4 - Poor. 88 out of 1004 reviews" "
Rating 2 - Terrible. 50 out of 1004 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice. The resort is beautiful, hope to stay there again!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
We're thrilled to hear you had a wonderful experience with us, Maria! Our front desk team takes pride in providing excellent service, and we're glad to hear they made your stay enjoyable. We look forward to welcoming you back to our beautiful resort in the future for another fantastic experience!

6/10 Okay

Peggy

Traveled with family
Liked: Cleanliness
No cleaning services while we were there, though items we needed were available at the front desk. Room was pretty small. When we asked questions about skiing to several staff members, we were referred to the Internet.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 27, 2024
We appreciate your feedback, Peggy, and we'll address your concerns with our housekeeping team to ensure better service in the future. Additionally, we'll work on providing more personalized assistance regarding inquiries. Thank you for bringing this to our attention, and we're committed to improving your experience during your next stay at Snow King Resort!

10/10 Excellent

Nicholas, Ranchester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, and great helpful staff. Parking could be better, not much options for food nearby.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 21, 2024
Nicholas, We're delighted to hear that you found your stay with us to be quiet, clean, and supported by our helpful staff. Regarding parking, we're actively exploring ways to enhance convenience for our guests. While our location offers a serene mountain setting, we're continuously working to expand dining options for your convenience. Thank you for sharing your feedback, and we look forward to welcoming you back for another adventure soon!

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay here. Good value for the money compared to other Jackson hotels.
Stayed 6 nights in Mar 2024
Response from General Manager on Mar 14, 2024
Beth, We're thrilled to hear that you enjoyed your stay with us and found great value in your experience at Snow King Resort! Providing exceptional value for our guests is a top priority for us, and we're delighted that you found our offerings competitive compared to other accommodations in Jackson. Thank you for choosing to stay with us, and we hope to welcome you back for another memorable stay in the future!

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Convenient
Stayed 1 night in Mar 2024
Response from General Manager on Mar 14, 2024
Maria, We're glad to hear that you found our hotel to be a convenient choice for your stay. Providing a comfortable and convenient experience for our guests is always our aim here at Snow King Resort. We hope to welcome you back for another adventure in the future!

2/10 Terrible

Jon

Traveled with group
Disliked: Cleanliness, staff & service, amenities
Horrific front desk service, then checked us into a dirty room, no apology or consideration. Made us wait for it to be cleaned at 8:00 at night with no staff at the hotel. After a half hour, we checked with the front desk and she THEN put us into a different room, while all our gear was on the opposite side of the building!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 8, 2024
Jon, We sincerely regret the inconvenience you experienced upon arrival. Rest assured, we take your feedback seriously and will address these issues with our team to ensure they don't happen again. Your comfort and satisfaction are our top priorities, and we appreciate your patience as we worked to rectify the situation. We hope you were able to enjoy the rest of your stay with us despite the initial setback.

10/10 Excellent

Yajaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Thank you, Yajaira, for your kind feedback! We're delighted that you enjoyed your stay with us. We hope to see you again soon at Snow King Resort!

10/10 Excellent

Cheryl

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The snowstorm prevented adequate parking in the lot. I parked on snow king ave. and got a ticket even though a police officer told me it was ok to park there. I also left a plastic bag with a brand new swimming suit from target in the restaurant or in my room. I called and a bell hop said nothing was at the desk and to try housekeeping. Please let me know if something has been turned in. It is brand new black and white with tags.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 6, 2024
Cheryl, We appreciate your understanding regarding the parking challenges and misplaced items. We're actively working to locate your missing swimming suit and will keep you updated on any developments. Your feedback helps us improve our services, and we're committed to addressing these issues promptly. Rest assured, we're dedicated to ensuring your comfort and satisfaction throughout your stay with us.

2/10 Terrible

galit

Traveled with group
Disliked: Cleanliness, staff & service, amenities
I was told room is waiting for inspection prior to my check in. When I got into the shower I noticed Towels were soiled ‼️‼️ This was so disgusting .
Response from Hotel Manager on Mar 6, 2024
Galit, We appreciate you sharing your experience with us. Ensuring the cleanliness and comfort of our guests' accommodations is a top priority, and we apologize for any inconvenience caused by the oversight with the towels. Rest assured, we'll address this issue promptly to prevent any recurrence in the future. Your feedback is invaluable to us, and we're committed to providing you with a memorable and enjoyable stay on your next visit. Thank you for bringing this to our attention, and we look forward to welcoming you back for a seamless experience.

10/10 Excellent

Michael, Wellington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for ski in and out. Desk service guy was awesome. Fire and hot chocolate was great. Room view and bed were great!
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Michael, We're thrilled to hear you enjoyed our prime location for ski-in and ski-out adventures at Snow King Resort! Our team takes pride in providing exceptional service, and it's wonderful to hear that the desk service guy made a positive impression on your stay. Nothing beats cozying up by the fire with a delicious hot chocolate after a day of exploring the mountains. We're delighted you loved the room view and bed, and we can't wait to welcome you back for more unforgettable experiences in Jackson, WY!

10/10 Excellent

Douglas

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and the place was awesome to stay at for a new experience in Jackson, WY.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Douglas, We're thrilled you had a fantastic time experiencing Jackson, WY at Snow King Resort! Our staff takes great pride in providing exceptional service, and we're delighted to hear they made your stay memorable. Thank you for choosing us for your adventure in the mountains. We hope to welcome you back soon for more unforgettable experiences in the heart of the West!

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, thanks!
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Eric, We're delighted to hear that you had a great stay at Snow King Resort! It's wonderful to know that you enjoyed your time with us and that we could contribute to making your experience memorable We look forward to welcoming you back for another adventure!

10/10 Excellent

George, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 26, 2024
George, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

4/10 Poor

kian

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Didn’t give us a king bed despite the fact that a upgrade was promised, we arrived on Wednesday night and property had plenty of vacancy
Stayed 4 nights in Feb 2024
Response from General Manager on Feb 23, 2024
Kian, We're glad you chose to stay with us for your holiday week getaway. While we strive to accommodate all upgrade requests, we regret any inconvenience regarding your room preference. Your valuable feedback assists us in enhancing our services for future guests. Nevertheless, we trust you had a wonderful stay and had the opportunity to immerse yourself in the charm of our mountain retreat, surrounded by the untamed beauty of Jackson Hole.

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really great and staff was super helpful and friendly. I would definitely recommend and stay there again. It’s so close to the snow king mountain and downtown. Rooms were comfy and clean. Great value ama amenities
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 16, 2024
Michelle, We're delighted to hear that you had a fantastic experience at Snow King Resort! Our team is dedicated to providing helpful and friendly service, ensuring your stay is comfortable and enjoyable. It's wonderful to know that you found the property great, and our proximity to Snow King Mountain and downtown added to your overall experience. Clean and comfy rooms, coupled with great value and amenities, are what we strive to offer. Thank you for the recommendation, and we look forward to welcoming you back for another adventure in the heart of the American West!

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful! Beautiful property and lots of fun things for the kids to do!
Stayed 1 night in Feb 2024
Response from General Manager on Feb 16, 2024
Karla, Thank you for your kind words about our staff and property! We're thrilled to hear that the kids had plenty of fun activities to enjoy during your stay. From our outdoor adventures to our cozy accommodations, we strive to provide an unforgettable experience for guests of all ages.

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, nice location
Stayed 1 night in Jan 2024
Response from General Manager on Feb 7, 2024
Maria, We're delighted to hear you enjoyed your stay with us at Snow King Resort! Our prime location nestled in the heart of Jackson Hole offers the perfect base for exploring the rugged beauty of the surrounding area. Whether you're hitting the slopes, hiking the trails, or simply soaking in the stunning mountain views, we're here to ensure your experience is nothing short of extraordinary. We look forward to welcoming you back for more adventures in the wilds of the American West!

10/10 Excellent

Orestes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locations
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 7, 2024
Orestes , We're over the moon that you enjoyed your time at Snow King Resort! Our location is indeed something special, offering the perfect blend of convenience and natural beauty. Whether you're here to ski, hike, or simply relax, our warm and welcoming atmosphere ensures that every moment is memorable. We can't wait to have you back for another unforgettable adventure in the heart of Jackson Hole!

10/10 Excellent

Steven

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff! Answer any questions you have with a smile on their face! Awesome ski resort! Affordable and has all equipment needed right at the hotel. Will for sure be coming back!
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 5, 2024
Steven, We're delighted you found our staff at Snow King Resort to be extremely friendly and helpful, always ready with a smile! It's fantastic to hear you enjoyed the ski resort, and we're thrilled you found the convenience of having all the necessary equipment right at the hotel. We look forward to welcoming you back for more memorable experiences in the future!

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 5, 2024
Ricardo, we're thrilled to hear you loved your experience with us here at Snow King Resort! With our charm and adventurous spirit, we strive to provide an unforgettable stay that embodies the essence of the American West. Whether it's exploring the wilderness or enjoying the laid-back mountain vibes, we're here to make every moment memorable. We look forward to welcoming you back for more adventures in the future!

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from General Manager on Feb 1, 2024
Aaron, We're delighted to have been your mountain refuge during your stay. Your 4-star rating motivates us to continue providing exceptional experiences in Jackson Hole. Looking forward to welcoming you back for more adventures in the future!

2/10 Terrible

minda

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hallway & room reeked of cigarette smoke, made my eyes water. And we had a nonsmoking room!
Response from General Manager on Jan 29, 2024
Minda, We deeply regret the discomfort caused by the lingering smell of cigarette smoke in both the hallway and your nonsmoking room. Your experience does not align with our standards, and we are taking immediate measures to investigate and rectify this issue. Your feedback is invaluable, and we appreciate your understanding as we work diligently to ensure a more enjoyable stay for all our guests. Please feel free to connect with our staff during your stay for any further assistance. Thank you for bringing this matter to our attention.

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay and made our ski trip super convenient. First timers in Jackson and glad we stayed in this property
Stayed 4 nights in Jan 2024
Response from General Manager on Jan 29, 2024
Brandon, We're delighted to hear that your stay at our property enhanced your ski trip and made it super convenient, especially as first-timers in Jackson Hole. Your positive feedback is truly appreciated, and we hope to continue providing great experiences for you on future visits. Thank you for choosing us for your stay, and we look forward to welcoming you back!

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 29, 2024
Thank you for sharing your review - we're delighted you enjoyed your stay with us!

10/10 Excellent

kevin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is the epitome of a ski resort! I do wish the restaurant at the location had more food options on the menu. But I love the entire staff everyone always said something to me when they saw me, very attentive! We will sure be coming back!
Stayed 6 nights in Jan 2024
Response from General Manager on Jan 22, 2024
We're genuinely pleased to learn that you regard Snow King Resort as the epitome of a ski resort experience. Your feedback on the restaurant menu is duly noted, and we appreciate your insights. It's heartening to know that our attentive staff made a positive impact on your stay. We eagerly anticipate your return, and we'll strive to enhance your experience even further. Thank you sincerely for choosing Snow King Resort.

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from General Manager on Jan 22, 2024
Brian, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from General Manager on Feb 7, 2024
Sabrina, Thank you for the perfect rating! We're thrilled that you enjoyed your time at Snow King Resort. Your 5-star review is a testament to the hard work and dedication of our team. We look forward to welcoming you back for another incredible stay!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from General Manager on Feb 7, 2024
Richard, Wow, what an honor to receive a perfect score! We're thrilled that you had a fantastic time at Snow King Resort. Your 5-star rating speaks volumes, and we can't wait to welcome you back for another amazing adventure in Jackson Hole!

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the location of this property! It’s a quick walk to downtown. The on-site ski rental is very convenient. We will definitely be back here!
Stayed 3 nights in Jan 2024
Response from General Manager on Jan 18, 2024
Melanie, We're thrilled to hear you loved the location of Snow King Resort! The quick walk to downtown and the convenience of on-site ski rental are indeed highlights of our property. We're delighted that you had a positive experience, and we look forward to welcoming you back for another wonderful stay in the future. Thank you for choosing Snow King Resort!

4/10 Poor

Angel

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Really disappointing experience. Hotel staff and overall organization of the hotel is just poor. Hotel is cold and drafty on the 1st and 2nd floor. The heating in my room was not working properly, and after calling three times about it (being told they were sending someone to look at it), I gave up and spent two nights with my coat on inside the room. The rooms on the 1st floor (110-115) have poor noise insulation, so be warned you will hear the door to the parking lot slamming ALL day and night. Food in the attached restaurant is poor, and the service is just awful. I received a VIP expedia coupon for drinks in the restaurant. When I presented it to the server, they did not even know what it was. Food was poorly cooked and often cold after two minutes. This could be a great place to stay--it does have a great spa and it is right next door to skiing--but it is so poorly run, it completely detracts from being able to enjoy the place.
Response from General Manager on Jan 18, 2024
Location, front desk Robert was excellent!The property is dated and small!

8/10 Good

Austin

Stayed 4 nights in Jan 2024
Response from General Manager on Jan 18, 2024
Austin, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Snow King is a nice resort, family friend and very conveniently located against the ski slope. We made good use of the heated outdoor pool and hot tub. The restaurant/bar in Snow King is nice. Staff is friendly and accommodating. Thanks, Snow King!
Stayed 7 nights in Dec 2023
Response from General Manager on Jan 12, 2024
John, Thank you for the wonderful review! We're delighted to hear that you found Snow King Resort to be a nice and family-friendly destination. It's fantastic that you enjoyed the heated outdoor pool and hot tub, making the most of our amenities. We're glad you had a positive experience at Haydens Post and found our staff to be friendly and accommodating. Your kind words mean a lot to us, and we can't wait to welcome you back for another enjoyable stay. Thanks for choosing Snow King!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to the lifts, staff was super friendly and helpful, condo very well equipped and perfect for our family of 6
Stayed 4 nights in Jan 2024
Response from General Manager on Jan 11, 2024
Mary, We're thrilled to hear that you enjoyed your stay with us here at Snow King Resort! It's fantastic that the proximity to the lifts made your experience convenient. We're grateful for your kind words about our super friendly and helpful staff, and we're delighted to know that the condo was well-equipped and suited your family's needs perfectly. Creating a comfortable and enjoyable environment for our guests is what we strive for, and we look forward to hosting you and your family again for another memorable stay. Thank you for choosing us!

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Response from General Manager on Jan 11, 2024
Caroline, We're overjoyed to receive your 5-star rating! Thank you for choosing Snow King Resort. We look forward to the pleasure of hosting you again for another wonderful stay.

8/10 Good

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet family friendly resort.
Stayed 6 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Bryant, We're delighted to hear that you found Snow King Resort to be a nice and quiet, family-friendly destination. Creating a peaceful and welcoming environment for our guests is at the heart of what we do. We're pleased that you had a positive experience, and we look forward to the opportunity to host you and your family again in the future. Thank you for choosing us for your stay!

10/10 Excellent

samitkumar a

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the restaurant ... it was friendly people they worked hard as they could with staffing being short ... Great manager ... and bar staff ... Thank You for a memorable experience! The front staff and room service, impeccable. Thank You too!
Stayed 4 nights in Dec 2023
Response from General Manager on Jan 5, 2024
Samit, We're thrilled to hear that you loved our restaurant and had a memorable experience with us! Our dedicated team, despite short staffing, works hard to provide excellent service, and we're delighted that you felt the friendliness of our staff. We're grateful for your kind words and look forward to hosting you again for more memorable experiences in the future. Thank you for choosing us!

10/10 Excellent

Ceatriss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 29, 2023
Hi, Ceatriss. We appreciate the rating, and are glad we could provide you with a positive experience!

10/10 Excellent

Therese, Cape Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location close to town but still feel like you are in the mountains The staff was amazing
Stayed 5 nights in Dec 2023
Response from General Manager on Dec 22, 2023
Therese, We're thrilled to hear that you enjoyed our fantastic location, offering proximity to town while providing that wonderful mountain atmosphere. It's great to know that you felt the staff was amazing during your stay. Our goal is to create a welcoming and enjoyable experience for our guests, and we're delighted to have achieved that during your visit. We look forward to hosting you again for more memorable moments in the mountains. Thank you for choosing us!

8/10 Good

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on Dec 20, 2023
Jonathan, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from General Manager on Dec 20, 2023
Robyn, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

8/10 Good

Luke

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Still a bit pricy for our budget and wish there were more discount opportunities but nice once in awhile.
Stayed 1 night in Dec 2023
Response from General Manager on Dec 18, 2023
Luke, We're delighted to receive your 4/5 star review and appreciate your feedback on pricing. We understand the importance of budget considerations and are continuously exploring ways to provide more discount opportunities for our guests. We're pleased to hear that, despite this, you found your experience with us enjoyable. It's wonderful to be a part of your occasional getaways, and we look forward to hosting you again, offering both a memorable experience and continued efforts to enhance affordability. Thank you for choosing us!

6/10 Okay

Zachary

Stayed 3 nights in Dec 2023
Response from General Manager on Jan 5, 2024
Zachary, Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you again for an improved experience.

6/10 Okay

Edward

Traveled with group
Disliked: Amenities, property conditions & facilities
Water for shower was barely warm. This is intolerable when you're paying $450/night.
Stayed 5 nights in Sep 2023
Response from General Manager on Dec 12, 2023
Edward, We appreciate your feedback regarding the water temperature during your stay at our resort. We understand the importance of a comfortable shower experience, and we're taking steps to address this concern. Your comments are valuable, and we'll work to ensure that the water temperature meets our guests' expectations. We're committed to providing the best value for our guests, and we hope you found other aspects of your stay enjoyable. Your satisfaction is important to us, and we look forward to the opportunity to host you again in the future.

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jackson Wyoming was amazing. I would have preferred a better shower in the room.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 20, 2023
Lee, We're pleased to hear that you had an amazing time in Jackson, Wyoming! Your feedback regarding the room's shower is important to us, and we'll certainly take it into consideration for future improvements. We're always working to enhance our guests' experience, and your input helps us in that endeavor. Thank you for choosing Snow King Resort, and we look forward to hosting you again in the future.

8/10 Good

Soren

Liked: Cleanliness, staff & service, room comfort
Ok stay
Overall a great stay, when we got there we complained about the state of the bathtub (see photo). Not a big deal but for almost $400 a night we thought the bathtub at least should look nice. Service was great and location perfect.
Stayed 5 nights in Oct 2023
Response from General Manager on Oct 18, 2023
Soren, We're glad to hear that you had an overall great stay at Snow King Resort. We apologize for any inconvenience you experienced with the condition of the bathtub, and we appreciate your feedback. Your satisfaction is important to us, and we'll make sure to address this matter to maintain our high standards. It's wonderful that you found our service great and our location perfect for your needs. We hope to have the opportunity to host you again in the future and provide an even more enjoyable stay. Thank you for choosing us!

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort. Room was very clean. Restaurant was great.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 17, 2023
Kimberly, We're delighted to hear that you found our resort beautiful and your room very clean. It's great to know that you had a great dining experience at our restaurant. Your positive feedback is truly appreciated, and we hope you had a memorable stay. We look forward to the opportunity to host you again in the future. Thank you for choosing us!

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Oct 2023
Response from General Manager on Oct 11, 2023
Ana, We're thrilled to hear that you had a perfect stay at Snow King Resort! Providing a seamless and enjoyable experience for our guests is always our goal, and we're delighted that we could meet your expectations. Your satisfaction is important to us, and we hope to have the pleasure of hosting you again in the future for another outstanding visit. Thank you for choosing us for your stay!

10/10 Excellent

Mirinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel!! Staff was super friendly and helpful, room was clean and Everything you need. Lovely views from our room & the restaurant which was fabulous.. We will definitely stay again.
Stayed 2 nights in Oct 2023
Response from General Manager on Oct 11, 2023
Mirinda, We're absolutely thrilled to hear that you had a wonderful experience at Snow King Resort! Our staff takes great pride in being super friendly and helpful, and we're pleased to know you found your room clean and well-equipped. The lovely views from your room and our restaurant, as well as the fabulous dining experience, are indeed highlights of our resort. We can't wait to host you again in the future, and we'll work hard to make your next stay just as fantastic. Thank you for choosing us for your stay, and we look forward to welcoming you back!

10/10 Excellent

Cynthia N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2023
Response from General Manager on Oct 11, 2023
Cynthia, We're so glad you found our staff friendly during your stay. Providing a warm and welcoming atmosphere is a top priority for us, and we're grateful for your positive feedback. We hope you had a pleasant visit, and we can't wait to host you again in the future.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from General Manager on Oct 4, 2023
Mike, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!