Really disappointing experience. Hotel staff and overall organization of the hotel is just poor. Hotel is cold and drafty on the 1st and 2nd floor. The heating in my room was not working properly, and after calling three times about it (being told they were sending someone to look at it), I gave up and spent two nights with my coat on inside the room. The rooms on the 1st floor (110-115) have poor noise insulation, so be warned you will hear the door to the parking lot slamming ALL day and night. Food in the attached restaurant is poor, and the service is just awful.
I received a VIP expedia coupon for drinks in the restaurant. When I presented it to the server, they did not even know what it was. Food was poorly cooked and often cold after two minutes.
This could be a great place to stay--it does have a great spa and it is right next door to skiing--but it is so poorly run, it completely detracts from being able to enjoy the place.