Ratings based on 419 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Princeton, NJ

Posted Mar 21, 2015
very, very service-minded, good breakfast buffet and dinner at Restaurant Spur, convenient location to skiing and dining, very nice ski storage and ski rental at hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location right at the base of the Ski hill!

Posted Feb 21, 2015
Pros: Great lobby with two fireplaces, nice staff, great restaurant.
Cons: If we could take the samples of bathroom products!
Location: Great access to everything in Mountain Village.
The hotel is in a great location at the base of the ski hill. Very nice accommodations and our room was right near the spa. Worked great!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Not JH

Posted Feb 10, 2015
overall positive. liked the workout facility, front desk and bellman staff, location/ski in (close to out, minor walk).. the maid staff tho was very noisy every morning outside our door- talking to each other constant... The Spur was good for apres ski. Rooms were nice. Didnt feel it was 4star tho...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom texas

chasing the snow

Posted Feb 5, 2015
Snowed 10 to 20 inches each evening and sunny two days cloudy one. Epic conditions. Cozy room right off lobby with easy access to hot tubs. Totally ski in ski out with best service I have ever had
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 31, 2015
Pros: Location & amenities
Cons: Nothing I can think of
Location: Very close to village & bars within a short walk
The hotel staff was very accommodating. The location was as close to the tram as you can get. A very enjoyable experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great locale and nice ambiance

Posted Jan 24, 2015
Great place. Clean. The Spur restaurant is just downstairs. Nice place
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for skiing/snowboarding

Posted Jan 21, 2015
Pros: The ski in and ski out location.
Cons: There was a problem with my bill where my lift ticket got repeated for 5 days but this was easily corrected.
Location: Numerous restaurants and Apres activities.
This is a perfect location for snowboarding/skiing at the Jackson Hole Mountain. This is ski in-ski out. You can rent equipment in the shop in the hotel. The concierge will get you lift tickets as well.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Close to the tram

Posted Jan 21, 2015
Pros: The cleanliness, the location, and the comfortable beds
Cons: The inner workings of the spa were very sketchy
Location: Great location to hit Jackson Hole Resort, super close to the tram
Front desk staff was great and the experience overall was wonderful except for one thing-----the spa. My fiance met with the aesthetician and bought some products, payed for them, arranged a massage and pedicure, and left. About 45 minutes later the spa called to say they accidentally credited her purchase and needed to re-run her credit card. When my fiance went to check on whether the card had been recharged not only had it not been credited but an additional $45 had been charged to the account. When she called them back to question the discrepancy the person responsible did not have a plausible account nor was my fiance allowed to speak with a manager. Needless to say the aforementioned appointments were cancelled and my fiance did not return to the spa. The hotel otherwise is great, very well maintained and in a great location to Teton Village and the Jackson Hole resort.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los Angeles

Great ski in, ski out hotel

Posted Jan 14, 2015
Pros: Restaurant had a top notch chef, with an eclectic menu that included many healthy options at a reasonable price in a casual atmosphere.
Location: Skiing was great and Teton Village had everything you could need - restaurants, bars, entertainment, retail, etc. And the area is absolutely stunning
This was a wonderful hotel, perfectly located to some of the best skiing ever. Staff was friendly and helpful, restaurant was excellent, the 4th floor jacuzzi sports an amazing view and our room was spacious and well appointed. Shawn, Caleb and Mario all went out of their way to make sure we had a wonderful time.
4 out of 5
Recommended
for Personal Event
by reedfrom Paols Verdes

Teton village Value

Posted Dec 22, 2014 on Hotels.com
The hotel is comfortable and well appointed, but the rooms are small, It is well located in Teton Village, and represents value compared with it's neighbor The Four Seasons