Ratings based on 1,054 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Always Excellent

Posted Jan 16, 2015
Pros: Big comfortable rooms, great buffet breakfast, awesome shower, free shuttle.
Cons: Nothing
This was the second year we came. It as good as it was last year.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando, FL

Posted Jan 15, 2015
We had an excellent and very comfortable stay despite the temperature being below 0F for most of our stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toledo, Ohio

Great Hotel in Jackson

Posted Jan 12, 2015
Pros: See above for all of the great things this hotel offers. Expedia has done a great job combining
Cons: It was a perfect stay for all of us.
Location: Ski and eat and drink--great mountain and great food and drink all nearby.
We came to this hotel for second year to ski Jackson Hole. What a beast of a ski mountain it is! We are a group of four fathers and adult kids. We all love this hotel. It has great modern large rooms with great beds, bedding, TV, walk in shower (with rain style shower head and heated fan) and nice western decorations. It has a great bar, hot tub, pool, fitness center (which we didn't need)and sauna. The full (free)breakfast buffet is over the top good and filling (good for hungry skiers and kids)The staff is accommodation and made sure our party got to and from the hotel to ski resort (about 10 mile drive) and to big raucous family dinners (they have a huge shuttle vehicle and are always eager to please). I love staying in Jackson because by the end of the ski day you are ready to get away (we left our gear at the resort in a locker room) and always went to the famous Mangy Moose for beer, snacks and music before the bus arranged by the hotel picked us up at 5 pm. This hotel is kept clean and has so many nice touches that are hard to count.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2015
Cons: The air on the bedroom, it didn't have any ventilation and it was really hot, the window was too small.
Location: Far from downtown, great for sking but not specially on summer, there is only one restaurant near and they close everything really early.
The hotel was beautiful. At first, the staff confused our reservation so they gave us the wrong room. The girl at the desk wasn't kind nor helpful, someone else took care of us.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Paradise

Posted Jan 7, 2015
Staff are awesome. There is attention paid from the smallest to the largest details. Loved every second if my time there. The staff called us by name and offered suggestions for activities and restaurants. Can't say enough about how wonderful this place is!! We will go back to Jackson Hole and would not consider staying anywhere else!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Palm City, Florida

Comfortable Accomodations

Posted Jan 1, 2015
The hotel and staff work hard to make your stay comfortable. The amenities are very nice and the breakfast is excellent. The area that needs help is the restaurant, which could use a larger staff and more items on the menu. In the end, I would definitely return on my next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ski Destination

Posted Dec 31, 2014
Pros: We loved the help from the staff in arranging excursions.
Cons: Nothing.
Location: Perfect location in proximity to activities and restaurants.
Our stay was excellent. We will definitely be back.
3 out of 5
by A verified travelerfrom NY

Far from everything and average for comfort

Posted Dec 29, 2014
Beds were good. Room ok. Breakfast average. Bar very small. No terrasse. Far from center of Jackson, more than one mile. So I don t see the point being far from everything if there is additional facilities. It was easy to guess when the guy upstair was taking a shower : it made so much noise.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle, WA

Will definitely come back!

Posted Dec 28, 2014
Free breakfast was better than most, shuttle service was reliable and the pool/hot tub was great. The rooms are spacious and nicely decorated. I will definitely return.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Wonderful stay in Jackson!

Posted Dec 24, 2014
Nicely renovated hotel. Close to town. Superb staff! Everyone from the gal who picked us up at the airport to the bell men, the bar tender and the ski shop guys were top notch. Felt like a 5 star resort with all the attention we were getting! The rooms were decorated nicely and had awesome bathrooms. The room got hot at night and there could have been more room for all our winter gear but overall we loved it. I would advise lowering the heat in the halls and stairways. It's a little too hot for walking around in your coat ready to go out in the cold. Was amazed at how efficient the guys at the ski shop were, we were in and out within about 5 min and prices were really fair. The complimentary breakfast was good, everything you would want or need to get your day started! It would have been nice to have a shuttle back to the airport (our flight was at 7 am and the first shuttle leaves at 7 am). Overall a great stay! I would go back for sure!