Ratings based on 90 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Alabama
Posted Nov 30, 2014
We stayed during Thanksgiving and the rooms were updated and gorgeous.
for Everyoneby A verified traveler
UniquePosted Nov 24, 2014
Nice, clean hotel. Unique features I haven't seen before. Staff was great, room was big and very nice! Would definitely recommend.
for Everyoneby A verified travelerfrom puerto rico
Nice hotelPosted Nov 23, 2014
The room we stayed on were more like an apartment. Full kitchen and living room. Very clean and confrotable. Staff very attentive. Cant write about the restaurant it was closed for the off season , the staff did direct us to nearby restaurants that were superb.
for Couplesby A verified travelerfrom phoenix
Very goodPosted Oct 24, 2014
Pros: Very clean
Location: Good restaurant
I recommended white buffalo is good place to stay
by A verified traveler
Posted Oct 6, 2014
Cons: If they replace the mattress and hire a new chef, this place would be amazing!
It was a beautiful hotel. My wife and I really liked the room. It felt more like we were in an apartment than a hotel room. So, after a long day of recreating, it was nice to be able to plop down on the couch and watch TV and feel comfortable. Unfortunately, the bed was unbelievably uncomfortable. I had two horrible nights of rest while there. The bed was extremely hard. I "awoke" with pain in my neck and and back. If they would just switch out the mattresses, the room would have been superb. Twice we ate at the on location restaurant. One night we dined in and the next morning we took room service. For dinner, the food was mediocre. Some was quite good, but it just wasn't seasoned very well. We ordered fries (which one would expect to be quite salty). In this case, there was little to no seasoning of any sort. We took room service the next morning, thinking perhaps that we simply got unlucky. Unfortunately, our breakfast was the same: very bland. The food wasn't terrible, it just wasn't very good.
for Everyoneby A verified travelerfrom Las Vegas
Excellent hotel in Jackson. Very friendly staffPosted Sep 29, 2014
Pros: Nearly everything. Except as noted,
Cons: Reading lights. Reading chair. Floor above feet noise.
Location: Excellent - This is Jackson Hole.
It's a lovely hotel. Inside parking. Excellent staff services. Great room. Really nice in- house steak house. Only one lamp that could be used for reading. No reading chairs. We could hear the room above. But I really liked this establishment and would return. Perhaps with a 3rd floor room.
for Everyoneby A verified travelerfrom Massachusetts
Great hotel right near the Center of JacksonPosted Sep 17, 2014
Pros: Extra large room, very comfortable bed, great shower, and excellent services. Excellent décor throughout.
Cons: Tea as well as coffee in the morning.
Location: 2-3 blocks from center of town, which includes all shops, restaurants, galleries, historic sites, etc.
We were upgraded to a suite, and it was very large for a couple. The staff were attentive and helpful, and the location was perfect for visiting downtown Jackson by foot.
by A verified travelerfrom Phoenix
Beautiful hotel! Paper thin floors and walls!Posted Sep 16, 2014
First off… this is a beautiful hotel. They did a remarkable job with the finishes. Gorgeous solid wood doors, stunning tile in the bath and shower. Leather headboards… high-end leather chairs… and a washer/dryer IN the room. Absolutely first class! However, the floors and walls are NOT sound proof… at all. Stayed on the second floor and could easily hear the people above walk back and forth (as their entitled to do so) all evening and in the morning. They weren't heavy walkers… the floors are just that thin. I could hear the guy sneeze. For the money… I expect better sound insulation. The rooms are stunning but I don't want to hear my neighbor the entire stay.
for Familiesby A verified traveler
キレイで立地も良く快適Posted Sep 15, 2014 on Hotels.com
for Everyoneby A verified travelerfrom Lakewood, NY
Good hotel in Jackson Hole.Posted Sep 3, 2014
Pros: Location, staff, room itself.
Cons: Please unblock toilets before guests arrive. Also, if anything could be done to prevent the creaky floors.
Great staff. They pay attention and listen to the customer. The hotel is in a great location (downtown) and very close (walking distance) to restaurants and stuff. The room was very nice and the internet worked great. Only problem (and a big one) was that the toilet was blocked. We had an early morning flight and at 3am we had to call the reception to the toilet unblocked. The guy was up in 2 minutes and did not take very long to clean it at all but it was still something we could have done without. Also, the floors do creak a little so a word of caution to all the light sleepers.