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out of 33 reviews
“Would Stay at again”
Fantastic customer service. Very friendly front desk. Room was very clean when we checked in. Beds were new and very soft. Was able to get to food and shopping easily. The "Hot" bar, not so hot, (but Shoney's next door), coffee was great. Still had Tube TV's but were updating those to flat screens. Pool water crystal clear. Parking behind security fence made me feel safe. If I have to go back to Jackson, I will stay at this hotel again.
“Just what we needed”
Our stay was perfect from start to finish--extremely nice man working at the front desk at check in; clean, comfortable, good-sized room; walked to the restaurant across the street to eat; night front desk employee was helpful and cheerful; plenty variety to choose from at breakfast; easy checkout.
“Best Western - Jackson MS”
While I had some problems with my reservation, the staff were very accommodating. I paid for an upgrade through Expedia expecting one room, but had to pay the hotel for the upgrade to the room I wanted,, which was very disappointing and expensive, The room I stayed in was extremely large - I've seen studio apartments smaller - with a seating area, desk, king size bed, whirlpool and bathroom. The bathroom was large and clean - the counter actually had enough space for my cosmetics! Some signs of aging throughout the building, but even the laundry room was clean. The bed was comfortable, with 4 soft pillows. No bedspread or comforter, but I was comfortable. The room was on the bottom floor and I expected lots of ambient noise but that wasn't the case at all. Very quiet. Lots of places to eat - three within walking distance (Waffle House was WONDERFUL!). I didn't partake of the breakfast buffet, but it looked okay. The neighborhood looks a bit run down, but I didn't spot anyone "spooky" and I felt quite safe. The fenced in parking lot is a tille off putting, but really, an extra layer of security is a good thing! Check out was simple and fast with very courteous staff - they even printed my boarding pass! Overall, a good experience - I would use the hotel again. Donna
“Beautiful Hotel that has LOCATION LOCATION LOCATION!! Recommended to Everyone!”
I loved everything about this hotel! Hotel is located right off Interstate 55 and rooms are very large, clean and comfortable. The beds were super comfy with pillowtop mattresses and a ton of pillows. SERVICE WAS EXCEPTIONAL! I loved the free gated parking as the front desk mentioned there was always parking trouble during busy times - this makes sense. Front desk Staff very helpful with directions anywhere you need to go especially with restaurants. Local foods are a good choice in this area...very worth the stay and I will for sure come back!
“Great downtown lodging”
I was a little apprehensive when booking the room after reading other reviews. However, my expectations were exceeded! The motel was in the process of remodeling, but it was hardly noticeable. Room was clean with no odors. The bed was great! Breakfast was good too. Staff was friendly and helpful. I recommend this hotel for couples needing lodging downtown.
“Great family trip!”
Evidently they have finished the remodeling because it was wonderful while we were there!
We were very pleased and will definitely go there again!
The hotel staff offered great friendly service. Hotel location was near downtown area. Parking was secured which was an added bonus.
“Excellent staff and accomodations.”
Everyone on staff was very friendly and helpful. They treated everone with respect.
“Convenient for the road traveller”
A good, clean and friendly hotel, which was good value for money.