Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from mississippi

Business trip

Posted Oct 17, 2014
Fast accurate check in Pleasant staff. I would return for another stay.
Comment from Hotel Management
Oct 20, 2014 by Scott, Hotel Management
Thank You for your comment's on your recent stay with us. I am glad to know you had an enjoyable visit. We look forward to seeing you again...
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Nice hotel in Jackson, Ms

Posted Oct 10, 2014
Pros: I was very pleased with my stay at The Cabot Inn.
Location: It was located in a nice area of Jackson, close to shopping and restaurants.
We had to check in late and had to park behind the building. A security guard followed us to make sure we got into the building without a problem. The next morning we left before breakfast, but the staff had bags with breakfast food to go.
Comment from Hotel Management
Oct 14, 2014 by Scott, Hotel Management
Thank You for your comment on your most recent stay. I am glad to know you had an enjoyable visit. We look forward to seeing you again when your travels bring you our way.
3 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta,Ga

Breakfast and attitude.

Posted Oct 4, 2014
Pros: Location
Cons: Evening clerk's attitude. Add a few breakfast items.
Location: Great!
Breakfast was ok. Small selection and the evening clerk had at the very least, "a stiff attitude."
Comment from Hotel Management
Oct 9, 2014 by Scott, Hotel Management
Thank You for taking the time to let us know about your stay. I apologize for the attitude of the night clerk and we will be addressing that. We look forward to seeing you again when your travels bring you back our way.
2 out of 5
by A verified traveler

Posted Sep 23, 2014
Pros: access to stores; however very busy road to try to get in and out
Cons: renovations in entrance, lobby, elevator
Location: access to stores; however very busy road to try to get in and out
foul smell as you enter hotel; breakfast ok could have had more choices for healthy eating
Comment from Hotel Management
Sep 24, 2014 by Scott, Hotel Management
Thank You for providing us feedback on your most recent stay. I apologize for the problems you encountered while our guest. We will address theses issue's and correct them moving forward. Thanks and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

NICE HOTEL CLOSE TO HIGHWAY, MALL AND RESTAURANTS

Posted Sep 8, 2014
Pros: STAFF WAS COURTEOUS AND PROMPT LODGE OFFERS A VERY GOOD CONTINENTAL BREAKFAST MY FAMILY LOVED THE VARIETY. CLEAN ROOMS
Cons: NON-SMOKING FACILITY WOULD BE GREAT!!! THE SMOKE FROM THE SMOKING ROOM GETS AIRBORNE & SMOKE TRAVELS THR
OUR TRIP WAS A SHORT TRIP TO VISIT FAMILY & FRIENDS. TRAFFIC WAS A LITLE CONGESTED IT WAS DIFFICULT TO GET OVER DUE TO THE STEADY FLOW OF TRAFFIC AND THERE WAS A TRAFFIC LIGHT JUST AT THE STREET TO THE HOTEL BUT WE CIRCLED BACK AND WENT DOWN THE STREET TURNED AT THE NEXT STREET AND CAME BACKUP THE ROAD WITH THE HOTEL ON OUR RIGHT AND WE WERE ABLE TO TURN IN NO PROBLEM ON THE STREET.
Comment from Hotel Management
Sep 16, 2014 by Scott, Hotel Management
Thank You for sharing your comment's with us on your recent stay. I am glad to know you had an enjoyable visit and we look forward to seeing you again.
5 out of 5
Recommended
for Families
by A verified traveler from Jackson, MS

Stayvacation/birthday

Posted Sep 3, 2014
Pros: see above. Breakfast plentiful and had nice options for everyone. The pool was nice. TV, AC all worked well. It was quiet, on the ground floor.
Cons: tables in the lobby were not clean, crud on the floor. There was some hair stuck to the new soap packaging in the bathroom. crud behind door
Location: We celebrated grandson's birthday. Went to academy first, then got snacks. Ordered Pizza. Went home after breakfast.
Loved the open lobby area, pool was fun and clean. staff was helpful and pleasant.
Comment from Hotel Management
Sep 6, 2014 by Scott, Hotel Management
Thank You for your comment's, we are glad your stay was pleasant. We look forward to seeing you again when your travels bring you our way. -Scott May,CHA General Manager
1 out of 5
by A verified traveler from jackson mississippi

Bad

Posted Sep 3, 2014
Well I will say that the hotel manager did meet our refund with expedia and refund our full stay. It smelled horrible, went to go lay down and there was public hair in the sheets & bed!!! YUCK!!!
Comment from Hotel Management
Sep 5, 2014 by Scott, Hotel Management
Thank You for providing us feedback on your most recent stay. I am disappointed to know your visit was not pleasant. Thanks for bringing theses items to our attention so we can better serve our guest in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very hospitable hotel.

Posted Sep 2, 2014
Pros: hospitality and welcomeness
Cons: beds
Location: located off a busy street Behind a Wendy's and a What-a-burger. Several good restaurants within a 2 mile radius.
Hotel staff was very helpful. The hospitality free cocktail evenings were great and the full hot breakfast were great. However, for all they have put into making guest feel welcome they need to invest in better beds. stayed two nights and my wife and I both woke up with back pains due to the uncomfortable bedding.
Comment from Hotel Management
Sep 5, 2014 by Scott, Hotel Management
Thank You for providing us feedback on your stay with us. I am glad to know your stay was pleasant. We look forward to seeing you again when your travels bring you our way.
5 out of 5
Recommended
for Everyone
by A verified traveler from tupelo ms

Perfect!!

Posted Aug 23, 2014
Every thing was excellent. No complaints whatsoever. Breakfast was the best.
Comment from Hotel Management
Aug 26, 2014 by Scott, Hotel Management
Thank you for providing us feedback on your most recent stay with us. I am delighted to know you had enjoyable experience. We look forward to seeing you again when your travels bring you back our way.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

So nice!

Posted Jul 8, 2014
Pros: The comfortable beds, the complimentary cocktail hour and the breakfast buffet.
Location: Really nice restaurant down the road call Bulldogs. Pool at the hotel was really nice, too.
The rooms were so clean, and the hotel staff was super friendly. I slept so well and then woke up to an incredible breakfast buffet. Couldn't have asked for more...
Comment from Hotel Management
Jul 10, 2014 by Scott, Hotel Management
Thank You for taking time to provide us feedback on your stay. I am delighted to know know you had an enjoyable stay. We look forward to seeing you again when your travel's bring you back this way.......