Ratings based on 123 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Comfort Inn in Jackson, MS

Posted Aug 13, 2014
Pros: Comfortable rooms. Helpful employees.
Cons: Bigger sign. Don't include this location when someone is looking for a place in/near downtown?
Location: I did not see anything to do nearby. Saw a sign for ' Flea Market' but, did not see anything when I went to the front of that building.
The sign for the Inn was very small --I actually drove past it (into a very industrialized area) before realizing I had passed it up. The front desk employee was very nice & helpful as was the woman the next morning. The way the Inn was facing (and due to the privacy fence), it was difficult to see available restaurants on the other side so, we thought we only had the choice of Wendy's and Taco Bell! The room was clean, the bed was very comfortable but, the hall carpet needed shampooing. I was looking for a hotel/motel in the downtown area and I did not think this was very close to downtown! But, I did enjoy looking through the 'House Depot' shop across the street. Breakfast was ok--need to refill the food when it gets low especially when there is still an hour left to the buffet.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Posted Jul 19, 2014
Pros: Convenience
Cons: Size and upkeep of breakfast area
Location: Outlet shopping and restaurants
The hotel is very convenient to the expressways. Breakfast is ok,but room is not very big.
4 out of 5
Recommended
for Everyone
by A verified traveler from Horn Lake, MS

Posted Jul 19, 2014
Better than expected. Good location for the purpose of my short visit, clean, quiet, friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, great room. Large room, clean.

Posted Jun 18, 2014
Overwrite stay on road trip. Very nice comfortable room, close to many food choices.
1 out of 5
by A verified traveler

Mislabeled amenities

Posted May 29, 2014
The pool was not open on Memorial Day weekend. Staff was not helpful.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 28, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted May 9, 2014 on Hotels.com
Great hotel and customer service I would stay here again....
5 out of 5
Recommended
for Couples
by A verified traveler

Posted May 6, 2014 on Hotels.com
Great Hotel Great Stay!!
5 out of 5
Recommended
for Everyone
by Antoine from Montreal, QC

Brand new hotel with great value

Posted Apr 30, 2014
Pros: Great value, free wifi, free parking.
Cons: Somewhat noisy AC, but nothing out of the ordinary
Location: Right off the interstate, next to downtown.
Hotel is freshly renovated and everything looks new. Room was modern and clean. Free breakfast was OK, just what you would expect from this price range. Would definitely stay again.
3 out of 5
Recommended
for Personal Event
by A verified traveler

Room not very clean

Posted Apr 13, 2014 on Hotels.com
Peeling paint in the bathroom and hair on the floor in several places. In and industrial area.