Ratings based on 32 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Quick Getaway!

Posted Mar 29, 2015
Pros: Location, Cleanliness, Breakfast, Value
Cons: Make sure that front desk staff is always alert as to who is entering property.
Short getaway to relax and visit quaint, historic Cedarburg.
5 out of 5
Recommended
for Everyone
by A verified traveler

HUGE Rooms!!

Posted Mar 6, 2015
Pros: Room size.
Cons: N/A.
Location: Culvers and subway right across the parking lot. Plenty of other restaurants about 5 miles in West Bend.
The hotel was extremely clean and well organized. The rooms are absolutely HUGE and very comfortable.
Comment from Hotel Management
Mar 13, 2015 by General Manager, Hotel Management
I am glad you enjoyed your stay with us. We appreciate your business and hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Clean hotel close to cedarburg. Convenient

Posted Feb 17, 2015
Hotel was clean, convenient had sink,mini fridge, microwave in room so that was nice. Especially if we brought kids. Would visit again
Comment from Hotel Management
Mar 6, 2015 by Al Patel, Hotel Management
Thank you for compliments. We do appreciate your business and hope to see you again soon! General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wisconsin

Nice hotel just minutes from the fairgrounds

Posted Jan 29, 2015
Pros: comfortable room, clean bed & very comfortable mattress with both soft & firm pillows. Room had fridge, coffee pot, hairdryer, iron & microwave.
Cons: Earlier pool / hot tub times for adults only.
Very clean parking lot & exterior. The lobby & hallways didn't smell like chlorine or wet feet. The room was huge! Breakfast was good and very well attended to. Being early risers, we were disappointed to find that the pool didn't open until 8, but we wouldn't hesitate to stay there again.
Comment from Hotel Management
Mar 12, 2015 by Al Patel, Hotel Management
Thank you so much for your business. We will certainly look at opening pool area early for adults. I hope you will consider staying with us when you are in the area. General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Several Night Stay

Posted Jan 12, 2015 on Hotels.com
The room itself was good. The service was okay, but there never seemed to be anyone at the front desk when you needed them. (Had to call them via phone on the front desk and it normally took several minutes to respond.) The provided breakfast is below par for the cost of the hotel. There was limited food available and the food available tasted old and/or lacked taste.
Comment from Hotel Management
Apr 4, 2015 by Al, Hotel Management
Thank you for your feedback., We have made changes to our front desk department so guests needs are address immediately. We have also added few new items (biscuit & gravy, hasbrown, etc.) in our breakfast buffet to offer more variety. Please come see us again when you are in or near Jackson. Thank you again for staying with us. General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2014
We were surprised that there is no elevator. However, the front desk staff changed our room and everything worked out fine.
Comment from Hotel Management
Dec 20, 2014 by Al Patel, Hotel Management
Thank you for your feedback. We are exploring adding elevator to our building. Until then, we will do our best to accommodate guests by offering 1st floor rooms. We greatly appreciate your business and hope to see you again in the future! General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, excellent condition of hotel and rooms

Posted Dec 7, 2014
Pros: Clean and well maintained
Modern building, close to main highway but not so close as to be noisy. Pleasing interior, clean and well maintained, large rooms with nice appointments, clean, one of the better places I have stayed in quite a while
Comment from Hotel Management
Dec 9, 2014 by Al Patel, Hotel Management
We are glad you enjoyed our property and amenities. We greatly appreciate your business and hope to see you again in the future! General Manager
5 out of 5
Recommended
for Business Travelers
by josephfrom Montrose CA

I will be back!

Posted Oct 13, 2014 on Hotels.com
Very clean. Service from reception to departure was great. Friendly staff and good breakfast. I will return when I travel to the area again.
Comment from Hotel Management
Feb 21, 2015 by Al, Hotel Management
Thank you for compliments. Please come back and see us again! General Manager
4 out of 5
Recommended
for Getaway With Friends
by Anna

This traveler left a rating score only Posted Sep 30, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by Danny

This traveler left a rating score only Posted Sep 30, 2014 on Hotels.com