Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

nice hotel, close to shopping and restaurants.

Posted Sep 16, 2014
Pros: I liked the layout of the hotel, the dining area, enclosed pool and work out areas were very convenient.
Cons: I can't think of anything.
Location: I love shopping and all the nice restaurants.
Business brought my husband to the area. We are very pleased with our overall stay.
3 out of 5
Recommended
for Everyone
by A verified traveler from MississippI

Very nice hotel but the location isn't wonderful.

Posted Jul 28, 2014
Pros: The staff was friendly; the bed was great; the bathroom was spotless. The Starbucks breakfast was fantastic.
Cons: The hallway carpet could be replaced. Maybe look at the ceiling in our room.
Location: The location of this hotel is "just ok". Madison might be safer. Also, the intersection at County Line Rd to get to the hotel is a nightmare at times.
This hotel is a very nice hotel located in Ridgeland- a part of Jackson, MS that used to be a little nicer than it is now. Saying that, I never felt scared, but I wasn't perfectly at ease either. The actual hotel was great. The bed was a classic Marriott bed- very comfortable and clean. The bathroom was very clean! The ceiling has some evidence of peeling like someone flooded above us, but it didn't bother my husband. The hallway carpet was worn and probably needs to be replaced. The hotel staff was very friendly. Upon check-in, the clerk did have our reservation but no other information. We had to giver her our address and phone number again. She didn't have recorded that our reservation included a "Stay for Breakfast" and I am not sure if we got charged yet or not. There is not free coffee downstairs, since there is a Starbucks onsite for breakfast. With the Breakfast included, we were able to choose from the Starbucks menu for our breakfast meal, and I must say, it was really good food. The two people working Starbucks were really nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marshall, TX

Great stay!

Posted Jul 14, 2014
The staff made an excellent first impression. Very kind and polite. The room was large and very, very clean. comfortable beds.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Southern Comfort

Posted Jul 11, 2014
Pros: The location, the size of the room, the comfort of the beds and, the pool.
Cons: Bath mats should be placed inthe tubs due to the slippery conditions I experinced while showering.
Location: The Location was excellent. Easy to find, near the mall and restaurants.
My expereince at the Courtyard in Jackson was pleasant overall. The staff was friendly and healpful. The beds were oh so comfortable.The pool was great. however, I would recommend that the hotel invest in bath mats, because I had quite a slippery experince during my shower, which I reported to the front desk staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2014
Breakfast was chaotic...not enough staff to wait on people!
2 out of 5
Recommended
for Everyone
by Jim and silve from uk

Ok hotel shame about the breakfast

Posted Jun 8, 2014
Hotel was ok.Had a room by the pool and had beer swilin boys out there until after dark.Brakfast had to be served to you by an over worked lady ,much better if it was self service ,no juice and only 1 cup of coffee allowed per breakfast,"you want anymore honey you gotta pay",disgraceful,even though it says quite clearly in the room info,"complementary coffee in reception 5am to 10am".,
4 out of 5
Recommended
by Yvette from Chicago northwest suburbs

Better than expected

Posted Jun 4, 2014 on Hotels.com
Rooms recently remodeled--very nice. Beds are super comfortable. Rooms are clean. Good choice.
3 out of 5
Recommended
for Business Travelers
by Caleb from Jackson

Overall good stay

Posted Jun 2, 2014 on Hotels.com
Stay was nice but I was not happy the hotel charged me a $20 accidental fee. If I broke something fine but since my wife nor I broke anything, why was I charged?
5 out of 5
Recommended
for Personal Event
by Mark from Port Royal, TN

Jackson Marriot Was Great

Posted May 30, 2014 on Hotels.com
My wife and I were visiting my niece and we needed a place to stay. The Marriot was great and the staff were fun and accommodating.
4 out of 5
Recommended
for Business Travelers
by manuel from baton rouge

Posted May 29, 2014 on Hotels.com
restaurant service and food very unsatisfied