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Reviews of Hampton Inn Jackson/Clinton

2.5 out of 5
Hampton Inn Jackson/Clinton
493 Springridge Rd, Clinton, MS

Reviews

8.2

Very Good

Rating 10 - Excellent. 396 out of 890 reviews" "
Rating 8 - Good. 284 out of 890 reviews" "
Rating 6 - Okay. 92 out of 890 reviews" "
Rating 4 - Poor. 69 out of 890 reviews" "
Rating 2 - Terrible. 49 out of 890 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Paul

Stayed 1 night in Apr 2024

10/10 Excellent

Vithya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly environment
Stayed 1 night in Apr 2024

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in, very personal
Stayed 1 night in Apr 2024

6/10 Okay

Heather

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
We liked our stay except, they toilet was not cleaned, there was pee and hair all around the back of seat and bottom of toilet. They didn't restock the towels or the toilet paper correctly. The staff was very nice and the continental breakfast was great!
Stayed 3 nights in Apr 2024

10/10 Excellent

Bridgett

Traveled with family
Liked: Property conditions & facilities
I really enjoyed the breakfast served. It was great and the staff were excellent.
Stayed 2 nights in Mar 2024

10/10 Excellent

Zipporah

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was great I would definitely visit this location anytime I travel to Clinton
Stayed 2 nights in Mar 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Melanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a pretty nice hotel. The rooms were clean and comfortable. There are several eating places around to choose from. It's in a quiet area of town as well and right off the expressway which is very convenient. I'd stay here again.
Stayed 1 night in Mar 2024

4/10 Poor

Angelia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Gary

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new feel
Stayed 1 night in Feb 2024

4/10 Poor

brian

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
My room was just very dirty. On top of that, the pillow cases did not fit the pillow. They had king size pillows stuffed into regular sized cases so the pillow stuck out. The desk and nightstands still have beverage rings from the last guest, so I know they were not wiped down…very loud guests in lobby. Overall just bad. I will not use this chain again.
Stayed 1 night in Feb 2024

10/10 Excellent

Melany

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly staff. The room was spacious and clean. The bed was very comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
I need a room for a one night stay. I had some panting done at my home and i couldn't stand the smell. My check in was easy and had no problem with my room at all.
Stayed 1 night in Jan 2024

6/10 Okay

George

Traveled with family
Liked: Cleanliness, staff & service
Work was being done at the hotel lobby area. It will improve the hotel but some inconvenience with elwvator down.
Stayed 2 nights in Jan 2024

4/10 Poor

Suzanne

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross, loud, ratty
For starters the AC was loud and barely worked. It cut off every 3 hours so you would wake up all night to turn it back on. There was an overhead fan that didn’t work. Cleanliness, the pull out couch mattress was COVERED in stains. There was a fake nail on the floor next to the bed. There was an open razor blade in the hallway. We alerted the staff and they didn’t seem bothered. Housekeeping opened the door two hours after we checked in. A drunk man knocked on our door at 3am for 2-3 minutes before wandering away. All of the carpets in the halls and room were disgusting. A woman at the front desk was screaming at some of the workers one of the times we left the hotel. I’m honestly not sure how this place had such good reviews.
Stayed 3 nights in Jan 2024

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Experience at The Hampton Inn
Thanks to the front desk reception for a warm welcome. The info. provided by the reception was on point. The location of the hotel is in a great area. Access to restaurants, shopping areas, and close to downtown. The rooms are very clean, and the breakfast was so good. Thanks to the staff. You all made me feel at home.
Stayed 3 nights in Dec 2023

10/10 Excellent

Tanya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Clifford

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Jacelia

Stayed 1 night in Dec 2023

4/10 Poor

Jacqueline

Disliked: Staff & service
The front desk person was not very friendly. Computer system was down but she took down all information by hand, then assigned me to a rom which had obviously been booked already - tv on, coffee on dresser, used towel in bathroom. She did reassign me to new room which was very noisy. Breakfast not typical Hampton Inn quality and dark roast coffee VERY weak. Comforter was nice weight but pillows not typical - they were clean and new but not the nice pillows I’ve been accustomed to at Hampton.
Stayed 1 night in Dec 2023

2/10 Terrible

Karlin

Stayed 1 night in Nov 2023

8/10 Good

Jena

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property itself is nice, however the bathroom, the sink, were not cleaned well. I saw a dead flying bug on the nightstand. So I started to be a little Leary about the overall cleanliness.
Stayed 2 nights in Nov 2023

2/10 Terrible

Lisa

Traveled with partner
Disliked: Cleanliness, staff & service
We booked and paid in full through a 3rd party. Property owners reversed the 3rd party payment and tried charging us for the full room price. Will never stay at another Hampton Inn.
Stayed 1 night in Nov 2023

10/10 Excellent

Tela

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Joe

Liked: Property conditions & facilities
I enjoyed staying there. But the trash and towels were not taken out or changed out. Even when we requested for the trash to be removed from the room, it didn't happen. We had to go the the front desk every day to request clean towels. Other than that, we loved staying at the Hamilton.
Stayed 3 nights in Nov 2023

8/10 Good

Ana Alise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday getaway
Our stay was very relaxing. The night staff (Cornelius) was very polite and welcoming. The breakfast was good and hot. Just a few disappointing things..my room messed like strong urine and the hallway was as if someone was smoking all night.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Gary S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

EDDIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding “!
Stayed 1 night in Oct 2023

8/10 Good

Jane

Traveled with partner
Liked: Amenities
Staff and breakfast and bed was great! Housekeeping needs a little work
Stayed 1 night in Oct 2023

8/10 Good

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st Time
The hotel was right off the highway. Easy access to food near by. Breakfast was provided. Decent parking available. The front desk people were nice. We stayed two nights.
Stayed 2 nights in Oct 2023

4/10 Poor

James

Maintenance and housekeeping was poor. One staff member was less than helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Nida

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast and comfy
Stayed 1 night in Oct 2023

6/10 Okay

William

Check in staff just wasn’t very friendly or helpful. The shower overflowed and leaked water into entrance. Bad experience.
Stayed 1 night in Oct 2023

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a king size bed…top sheet wasn’t & neither were the pillow cases for the king size pillows . Awkward…never had that happen before.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Sep 2023

10/10 Excellent

Constance

Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service
They’ll hang up on you
Paid for the room. Wouldn’t allow spouse to check in without payment, even though it was paid. Thinking the room wasn’t paid for, spouse gave them her card. I spoke with her later and explained the room was paid for when booked. She showed the front desk the receipt and they said they would reimburse. They did so, but then, the next day, they charged our card again. I called them, and the front desk clerk said the charge was for the rest of the payment, which is inaccurate. I asked for the contact info for the manager, but she would not provide a phone number. Then she hung up on me! When I called back, she hung up on me again! We have kids in this area and go to visit often. Hampton Inn just lost our business for all future trips.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Good overall. Carpet/floor extremely dirty/dirtied feet; no drain plug in bathtub(had to improvise); could not get on WiFi at all.
Stayed 1 night in Sep 2023

10/10 Excellent

Denise

Stayed 1 night in Sep 2023

10/10 Excellent

Alvin

Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great! Breakfast was great! Rate was excellent!
Stayed 1 night in Sep 2023

8/10 Good

Joy

Traveled with family and small children
Liked: Cleanliness, staff & service
The pool was closed but otherwise things were fine
Stayed 1 night in Sep 2023

6/10 Okay

Jenee

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Elisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023