Seasonal outdoor pool

Reviews of Hampton Inn & Suites Jackson-Coliseum

2.5 out of 5
Hampton Inn & Suites Jackson-Coliseum
320 Greymont Avenue, Jackson, MS

Reviews

8.0

Very Good

Rating 10 - Excellent. 410 out of 1004 reviews" "
Rating 8 - Good. 307 out of 1004 reviews" "
Rating 6 - Okay. 153 out of 1004 reviews" "
Rating 4 - Poor. 62 out of 1004 reviews" "
Rating 2 - Terrible. 72 out of 1004 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful, caring, polite and friendly, made me feel at ease being far from home. Breakfast was wonderful and maintained with care.
Stayed 3 nights in Mar 2024

4/10 Poor

Sharat Babu

Traveled with family and small children, Traveled with family
Disliked: Staff & service, property conditions & facilities
sink is clogged and lot of noise from AC
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous, personable and helpful! The breakfast/lobby area very pleasant and comfortable and our room the same! Breakfast had many tasty options and was well maintained through the morning. Excellent stay!
Stayed 1 night in Mar 2024

8/10 Good

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the best area of town.
Stayed 3 nights in Feb 2024

8/10 Good

Rudolph

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite AT&Ts outage the staff worked hard to get people checked-in. Everything was nervy good. Rooms were clean, stay was pleasant and the breakfast was tasty.
Stayed 1 night in Feb 2024

10/10 Excellent

Marc, Douglasville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were incredible! Could not do enough for you! We stay there every year for the Dixie National. Will be back next year!
Stayed 2 nights in Feb 2024

8/10 Good

T

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location wa convenient for the MS AG Expo Show.
Stayed 4 nights in Feb 2024

10/10 Excellent

Chakita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great breakfast
Stayed 2 nights in Feb 2024

8/10 Good

Alan

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed making waffles in the mornings At the breakfast buffet.
Stayed 2 nights in Feb 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Amber

Stayed 1 night in Jan 2024

8/10 Good

Brenda

Stayed 1 night in Dec 2023

10/10 Excellent

Erica, Saltillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SAFE, clean, and the staff is really nice ....
Stayed 1 night in Dec 2023

10/10 Excellent

Lesner, HIALEAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Aaroh

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were not comfortable and pillows were not up to par but property was very nice and clean.
Stayed 1 night in Dec 2023

6/10 Okay

Lamarcus

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Rhonda

Stayed 2 nights in Dec 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities
General condition of the rooms and property are good. Staff was very friendly and helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

Evan

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Nov 2023

10/10 Excellent

Shane

Traveled with family
Liked: Amenities
The heat did not work. The unit was stuck on cold and blew freezing air all night. Staff was awesome. Quiet. Overall good stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Charlotte

Stayed 2 nights in Nov 2023

6/10 Okay

keith

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Choose another hotel
Not the best Hotel. Room had spots on the carpet and hairs in the shower. Overnight front desk clerk was not helpful. Referred any and all questions to morning staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marc, Douglasville

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location has easy access on and off the freeway (I-55) and is close to downtown.
Stayed 1 night in Nov 2023

8/10 Good

Sharon

Stayed 1 night in Nov 2023

8/10 Good

Tommy A Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and friendly
The staff was AMAZING. Each staff member was kind and friendly. I felt SAFE! There was a big fair going on and the hotel had a guard at the entrance. I'm Olivia, Vincent's wife. I was traveling alone.
Stayed 1 night in Oct 2023

10/10 Excellent

Miriam

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Super easy and quick check in and a feast for breakfast. Highly recommended.
Stayed 1 night in Oct 2023

10/10 Excellent

Dewaris

Liked: Cleanliness, staff & service, room comfort
I had a wonderful stay but i didn’t have a refrigerator in my room
Stayed 1 night in Oct 2023

8/10 Good

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Melissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Michael

Stayed 3 nights in Oct 2023

8/10 Good

JUNI

Liked: Cleanliness, staff & service, property conditions & facilities
The people are really nice and the hotel is clean. Downtown Jackson is just desolate, though.
Stayed 1 night in Oct 2023

8/10 Good

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We didn’t receive maid service the first night, but once we pointed it out the staff more than made up for it.
Stayed 3 nights in Sep 2023

10/10 Excellent

Shuanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was friendly and the room was clean and comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty much as good as it gets
Prior to check in, the front desk sent me an email encouraging me to use self check in. They provided me with very clear instructions which in turn expedited my check in process. Upon arrival, the front desk lady was very friendly and cheerful and put a smile on my face. It’s obvious she enjoys her job and has most likely been working there for many years (simply due to her efficiency). Common areas of the hotel are all in meticulous condition and my room was exactly as expected. Comfortable beds, ample windows/window coverings, mini fridge and a nice bathroom with all of the necessary fixens. I appreciated the guest laundry and the fact that there was s side door, making for a much more efficient and straightforward departure. Hotel is nicely tucked away on a quiet street less than a 5 minute walk to several food stores, restaurants and fast food chains. I had no security concerns although I would encourage prospective guests to pay particular attention to the location as it’s by no means in the center of downtown. The only thing I’d dock points for would be the elevators. I’ve been in 100 year old buildings that have had faster lifts. They were so slow I honestly felt I was going back in time. All in all, 9.5/10 - well done!
Stayed 1 night in Sep 2023

10/10 Excellent

Tracey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issue great staff
Stayed 2 nights in Sep 2023

6/10 Okay

maxine

Stayed 2 nights in Sep 2023

10/10 Excellent

Montesa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Margaret

Stayed 1 night in Aug 2023

10/10 Excellent

sherry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If was a very nice hotel. The staff was so nice.
Stayed 1 night in Aug 2023

4/10 Poor

Debbie

Traveled with family
Disliked: Amenities, property conditions & facilities
The staff were friendly but the hotel is dirty and poorly maintained. Floors not swept or vacuumed. Trash cans overflowing for days. Spills and sticky floors in the elevators not cleaned up well. I nevet saw anyone in four days wiping down or sanitizing the breakfast area. The first night i turned on the shower brown water shot out -probably rust. I felt everything needed a through cleaning and disinfecting.
Stayed 4 nights in Aug 2023