Ratings based on 288 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
A little hard to get to, especially late at night. Nice hotel, otherwise!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2014
Facilities are excellent. Staff was good. Location is convenient to downtown, but beware that there are some dead zones around the hotel--the entire block opposite is vacant storefronts, as are many of those nearby. Didn't really bother me, and didn't feel unsafe, but it means there's not a lot of street life immediately around the hotel. And as of late June 2014, sidewalk on the opposite side of the street, and the street in front of the hotel itself, were being torn up and rebuilt. On the plus side - I had a room facing the front and was never disturbed by any noise or commotion outside.
3 out of 5
by MB

Nice hotel small rooms bad location

Posted Jun 8, 2014
Way too close to a bad part of town. No distinct lobby entrance. Self parking was an additional $14 plus tax per day. Valet was the same plus tip. The rooms were extremely small. Smaller than a microtel. For the price of this hotel I expected more. The check in staff was snobby. Thoroughly unimpressed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff, comfortable rooms

Posted Apr 28, 2014
Pros: Love the free wifi!
Location: We went for a tour of the state capitol, just down the block. Very interesting!
The staff went out of their way to make the stay enjoyable. Breakfast was huge and servers were also friendly. Rooms were medium-sized and bed very comfortable.
4 out of 5
Recommended
for Everyone
by Melinda from Baton Rouge, LA

Great staff, lovely building, awful beds

Posted Apr 22, 2014
Pros: Easy access to interstate and downtown sites.
Cons: The mattresses!
I can't say enough about how accommodating the hotel's staff were during our visit. The building was restored about 5 years ago after being vacant for 40 years and it is quite lovely, with many details for which elegant hotels from past were known. The restaurant, though pricy, offers a variety of menu selections which we found to be well presented. Our waiter, Marcus, was great and we enjoyed his service on two occasions. However, the beds were just awful. Supposedly, you can adjust the comfort level of the beds with a dial on the side of the bed. Well neither bed had a functional dial and the mattresses were miserable to sleep on. I took a sleeping pill the second night but still woke up with a back ache which has finally gone away after 2 days.
5 out of 5
Recommended
for Everyone
by Bill

Great Hotel !

Posted Apr 16, 2014
Excellent Hotel, the staff is super and extremely friendly and helpful. The hotel is very clean and so was my room. The reasturaunt offers really good food, breakfast and dinner. There's complimentary coffee in the lobby. There's also a coffee shop and bar attached right in the hotel. The coffee shop has really good coffee, didn't go in the bar. The hotel is about 12 miles from JAN airport and an easy drive. All in all I would stay here again :-)
4 out of 5
Recommended
for Everyone
by DB from Washington, DC

Beautiful building and lobby

Posted Apr 10, 2014
Cons: Makeup mirror added to bathroom
Location: Not much in the immediate area ....short walk to Capitol buildings
Hotel is nice but there was road repair going on that made walking the streets around the place difficult. Staff was very helpful and room was fine.....bathroom needed a makeup mirror, however.
4 out of 5
Recommended
for Everyone
by Tribeca Auto from New Jersey

Business Trip

Posted Apr 7, 2014
Pros: cleaness
On a business trip I look for a great room to lay in after a day filled of meetings. My saty was very nice and clean
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice downtown hotel.

Posted Mar 23, 2014
Pros: Old building completely renovated in keeping with the style of the original architecture. Lots of character!
Was in town for my son's Taekwondo Tournament. Hotel staff very friendly, helpful, committed to making guests feel welcome.
5 out of 5
Recommended
for Everyone
by Tomara from St.Rose

Went to a concert

Posted Mar 23, 2014
It was a great experience staying here.All the staff was a very big help.I would stay there again when i want to go back to Jackson.