Ratings based on 221 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Melinda from Baton Rouge, LA

Great staff, lovely building, awful beds

Posted Apr 22, 2014
Pros: Easy access to interstate and downtown sites.
Cons: The mattresses!
I can't say enough about how accommodating the hotel's staff were during our visit. The building was restored about 5 years ago after being vacant for 40 years and it is quite lovely, with many details for which elegant hotels from past were known. The restaurant, though pricy, offers a variety of menu selections which we found to be well presented. Our waiter, Marcus, was great and we enjoyed his service on two occasions. However, the beds were just awful. Supposedly, you can adjust the comfort level of the beds with a dial on the side of the bed. Well neither bed had a functional dial and the mattresses were miserable to sleep on. I took a sleeping pill the second night but still woke up with a back ache which has finally gone away after 2 days.
5 out of 5
Recommended
for Everyone
by Bill

Great Hotel !

Posted Apr 16, 2014
Excellent Hotel, the staff is super and extremely friendly and helpful. The hotel is very clean and so was my room. The reasturaunt offers really good food, breakfast and dinner. There's complimentary coffee in the lobby. There's also a coffee shop and bar attached right in the hotel. The coffee shop has really good coffee, didn't go in the bar. The hotel is about 12 miles from JAN airport and an easy drive. All in all I would stay here again :-)
4 out of 5
Recommended
for Everyone
by DB from Washington, DC

Beautiful building and lobby

Posted Apr 10, 2014
Cons: Makeup mirror added to bathroom
Location: Not much in the immediate area ....short walk to Capitol buildings
Hotel is nice but there was road repair going on that made walking the streets around the place difficult. Staff was very helpful and room was fine.....bathroom needed a makeup mirror, however.
4 out of 5
Recommended
for Everyone
by Tribeca Auto from New Jersey

Business Trip

Posted Apr 7, 2014
Pros: cleaness
On a business trip I look for a great room to lay in after a day filled of meetings. My saty was very nice and clean
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice downtown hotel.

Posted Mar 23, 2014
Pros: Old building completely renovated in keeping with the style of the original architecture. Lots of character!
Was in town for my son's Taekwondo Tournament. Hotel staff very friendly, helpful, committed to making guests feel welcome.
5 out of 5
Recommended
for Everyone
by Tomara from St.Rose

Went to a concert

Posted Mar 23, 2014
It was a great experience staying here.All the staff was a very big help.I would stay there again when i want to go back to Jackson.
3 out of 5
Recommended
for Everyone
by A verified traveler

It was fine

Posted Mar 17, 2014
Pros: $114 price
Cons: For the price, it was in line
Location: St. Patty's day parade runs nearby
The street in front is under major construction, so valet parking was the only option. The foyer is large and open. Room was somewhat spartan but reasonably clean. Broken mirror on the closet door and large crack across the sink.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautifully Restored Hotel with Great Staff

Posted Mar 11, 2014
Pros: Old hotel with beautiful restoration.
Cons: We were not a fan of the sleep number style mattresses.
Location: We chose this hotel due to its downtown location and close proximity to the Catholic Cathedral downtown.
We came in late and left early the next morning. So, we were not there long. However, the staff was extremely helpful and courteous.
5 out of 5
Recommended
for Everyone
by Melissa from Columbia, MS

Great Hotel!

Posted Mar 5, 2014
Wonderfully clean, updated hotel. Great location with shuttle service! I would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Absolutely BEAUTIFUL Lobby Scene

Posted Mar 2, 2014
The staff was EXCELLENT! Polite, helpful, consistent and SO friendly. The valets made GREAT dining suggestions. Stay!