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The hotel was right in the middle of a shopping district, which made the area around very convenient for meals and entertainment. The hotel property and room was very clean, and surprisingly quiet as well. I would definitely stay here again if I come back to Jackson!
Black mold in bathroom. Told frony desk starting to argue the issue. Wanted to fight with me about issue. I travel all tje time NEVER had a experience like this.
Property was very close to the Fair grounds. It was clean and quiet.
We arrived to find that we did not have a room with two beds in it like we reserved but only a single king size. They found a roll away bed to put in the room but the sheets and pillow case had blood on them . The staff told us that the reservation is an Expedia problem and we need to contact them. Saying “we see this all the time with third party reservations”
I enjoyed the stay minus being charged extra after I checked out . No reason , no damage, nothing extra purchased. Manager was suppose to call me and never did to correct this
Second time staying here and it didn't disappoint. Location is fantastic (between the Outlets, Bass Pro Shops, and MS Braves ballpark. Staff were friendly, room was clean, and the restaurant was good.
Nice property. Extremely busy and popular. First room we were given had not been made up so we were quickly assigned another room and given free breakfast for our inconvenience. Staff very attentive and caring.
MELISSA
Stayed 1 night in Nov 2023
4/10 Poor
Gedd
Nov 5, 2023
Gedd
Stayed 1 night in Nov 2023
8/10 Good
Susan
Traveled with group
Oct 31, 2023
Liked: Cleanliness, staff & service, room comfort
Needs Improvement but Good
The tub was slick and nothing in the bottom of the tub to stop you from falling, sink drained very slow and it looked like they were in the middle of remodeling it. Bed was comfy and the shower had good pressure. The blackout shades were extremely great!!
Room was not clean. Nasty looking something on the side of the mattress. Bathroom looked more like something you would see in a Motel-6. Carpet needs cleaning. I paid over $320 for the two night stay. The employees however were very nice and friendly. For the price, not worth it.