“Nice facility, horrible management”
Brand new hotel that looks very nice. Had numerous problems with staff and management. Ceiling leak in lobby. There were no clean towels in the pool room for over 2 days! Couldn't even swim. Toilet in room backed up twice, but the staff never responded to the second request so we had to use the bathrooms in the lobby. DO NOT EAT IN THE RESTURANT!!!! Absolutely the worst experience you could imagine. waited 30 minutes for our order to be taken, menu items not offered, ran out of our beverages. So, trying to give them another shot, we tried again for breakfast. MISTAKE! Waitress never put in our food order, messed up the drink order, we actually had to walk out. Went up to front desk, acted like they could have cared less. I wish there were enough words for how dissapointed we were.