Lobby

Reviews of Howard Johnson by Wyndham Jackson

2.5 out of 5
Howard Johnson by Wyndham Jackson
1292 Vann Dr, Jackson, TN

Reviews

6.8
Rating 10 - Excellent. 216 out of 1003 reviews" "
Rating 8 - Good. 325 out of 1003 reviews" "
Rating 6 - Okay. 190 out of 1003 reviews" "
Rating 4 - Poor. 152 out of 1003 reviews" "
Rating 2 - Terrible. 120 out of 1003 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Nora

Liked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Leonard

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service
Make over is nice but sloppily done.
Stayed 1 night in Apr 2024

4/10 Poor

Natalie

Liked: Staff & service
Disliked: Cleanliness
Bad, bad bed. Noisy AC. Room wasn't super clean. Elevator stopped working. Hair on the towel that was not mine. Nice staff.
Stayed 1 night in Apr 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
We had an accessible room, it was very spacious and had no issues fitting the large wheelchair in the room or into the bathroom. Our two issues were the room is on the second floor, so no way to get out in an emergency and the breakfast didn’t have a hot protein, the food isn’t too much of an issue.
Stayed 1 night in Apr 2024

6/10 Okay

Anthony d

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The TV did not work at all but the rest of the motel was nice and the police done drove throughs
Stayed 1 night in Mar 2024

10/10 Excellent

Kenetha

Stayed 1 night in Feb 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 1 night in Feb 2024

6/10 Okay

Linda

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very dark, not many breakfast options when it came to protein, cigarette hole in the turned back sheet.
Stayed 2 nights in Feb 2024

2/10 Terrible

Angela

Business traveler
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
My sheet were soiled with blood. My first room the shower was broken so l had to bath from spout. Was not able to enjoy my accommodations. They move me and both rooms had issues! I’m a travel medical professional and my company was disappointed any my experience.
Stayed 1 night in Feb 2024

8/10 Good

Glenn

Business traveler
Liked: Cleanliness, property conditions & facilities
Poor English
Stayed 1 night in Feb 2024

8/10 Good

Marquent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!! Only problem I had were the pillows. They could be better.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing everything!
Stayed 2 nights in Feb 2024

4/10 Poor

Suzanne

Disliked: Staff & service, property conditions & facilities
The electrical outlet did not work. Of course I could not call the front desk to report this , because the phone didn’t work in the room. Forget trying to regulate the temperature in the room. Pressing the power button is how I assumed to turn on the ac/heater unit in the room. Wrong! You actually go the electrical outlet where it is plugged in, press a button there, wiggle the cord just right, and it will come on. The attendant on duty had to come up and show me how to use it. This could potentially be a decent place to stay, but they need to work on their electrical problems!!
Stayed 1 night in Jan 2024

10/10 Excellent

Gavin

Stayed 1 night in Jan 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best nights of my entire life.
Stayed 1 night in Jan 2024

10/10 Excellent

Gavin

Stayed 1 night in Dec 2023

6/10 Okay

Melanie

Stayed 2 nights in Jan 2024

8/10 Good

Michael

Traveled with family
Liked: Staff & service, room comfort
Functional
The hotel is functional. We loved the mattress and slept well. The coffee was drinkable. The hotel reeks of marijuana. The water pressure was very weak. The “breakfast” was disappointing.
Stayed 4 nights in Dec 2023

2/10 Terrible

Alisa F

Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Room comfort
Good service Hard beds
The front desk attendants were really nice and friendly. The beds are as hard as rocks. We didn’t sleep well at all. Woke up and my back and everything is hurting. And my neck. Stayed here several times in the past but we will never stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was fine. However, for the quality of this hotel chain, I would have expected at least a box of Kleenex/tissues in the room. Also, the Continental Breakfast is kind of a let-down compared to the hot breakfasts offered at lesser motel/hotel chains.
Stayed 1 night in Dec 2023

2/10 Terrible

Hank

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were nastynot clean very likely bed bugs are present
Stayed 4 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Delzie

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay and will stay there again.
Stayed 1 night in Nov 2023

8/10 Good

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy check in. The space was clean, the property extremely well lit outdoors and felt safe compared to other nearby properties. Price was better than much worse looking places. Clean, some age related wear here and there. The bed was comfortable and firm without being too hard, but the pillows were quite lumpy. TV reception was the worst quality I have seen since the 1980’s lol
Stayed 1 night in Nov 2023

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience
Stayed 2 nights in Nov 2023

4/10 Poor

Lashonda

Stayed 1 night in Nov 2023

2/10 Terrible

Robert

Disliked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Sandy

Traveled with family
It was just ok.
Stayed 5 nights in Nov 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always precarious picking out a hotel when you are on the road. We hit the lottery on this one. From the time we walked in the front door it was a pleasant experience. The staff was friendly and helpful, the room was very clean throughout. The area was quiet. We had a great night’s sleep. Highly recommend this one.
Stayed 1 night in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
We arrived late and were greeted with a smile and prompt service. Pillows needed to be larger- is my only complaint.

8/10 Good

Clay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff and clean rooms.
Stayed 1 night in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Edison

Stayed 1 night in Nov 2023

10/10 Excellent

raghava Narayana, the woodlands

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 1 night in Oct 2023

10/10 Excellent

Thomas

Stayed 1 night in Nov 2023

10/10 Excellent

Carol

Stayed 1 night in Nov 2023

4/10 Poor

Bradley

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2023

10/10 Excellent

Canary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Startavia

Stayed 1 night in Oct 2023

10/10 Excellent

Victor L.

Liked: Cleanliness, staff & service
Well lit property.
Stayed 2 nights in Oct 2023

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in Oct 2023