Ratings based on 313 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
85% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great staff, great location!

Posted Mar 22, 2015
The hotel staff were extremely helpful and friendly. Everyone from the front desk to the kitchen to the cleaning staff were friendly and respectful. The breakfast was good and included a nice variety of choices. I would stay here again.
Comment from Hotel Management
Mar 27, 2015 by Jerry P., Hotel Management
Dear Valued Guest, Thank you for taking the time to give us feedback on your stay, and thank you for the kind words about our staff! We are very glad to hear that you enjoyed your stay and were impressed with our breakfast! Our goal is to provide an enjoyable experience and the best service possible to our guests, and it appears that we have met our mark! We look foreward to hosting you again upon your return to Jacksonville.
5 out of 5
Recommended
for Families
by Kristinafrom Tyrone

Stay of !/2015

Posted Jan 24, 2015 on Hotels.com
All staff Jacobe, Kelly,and Christa (to name a few, unsure if names spelled correctly)were so kind,accomadating and did everything that they possibly could to assure our comfort. Each and every employee there we so very helpful, even drawing us an exact map to locationof where we need to go. ALL WERE GREAT. Considering recommending as well as staying ther again upon return,this Spring. When making reservations on line and on phone however.special handicap acsessable requests were not attended to prior to our arrival. So, late in the evening shift, there Jacobe willing brought a chair from lobby to room for elderly female (with Hx of Thorasic and Lumbar rods in her Spinal column, which was explained when making arrangements. it was clearly stated she needed a stuffed, soft chair and ottoman or someway to elevate her legs. Picture showed to me was really nice chair Exactly what would work ,those only were in "suites" We opt out of a sweet @ that time because of traveling ,do to the locations of Bathrooms and traveling with my in laws.
Comment from Hotel Management
Apr 18, 2015 by General Manager, Hotel Management
Dear Kristina - Thank you so much for taking the time to give us feedback in regards to your stay. We very much appreciate your kind words about our staff. We aim to please, and it appears that we hit the mark! We apologize for any inconveniences you experienced during your stay, but we are happy to have been able to make your overall experience a positive one. We thank you for any recomendations you have given on our behalf, and we look foreward to serving you again in the future.
4 out of 5
Recommended
for Business Travelers
by Kimfrom Indiana

Convenient

Posted Dec 19, 2014 on Hotels.com
Here working until March 2015. The staff and Manager were very accommodating and helpful! It is really appreciated when I have to be out of town for long periods of time.
Comment from Hotel Management
Apr 18, 2015 by General Manager, Hotel Management
Dear Kim - Thank you for your feedback regarding your stay and your kind words about our staff. It is our goal to do our best to accomodate our guests, and we are happy to hear when we have done so.We look foreward to accomodating your lodging needs in the future.
5 out of 5
Recommended
for Families
by Jeannefrom Cheshire CT

my opinion

Posted Dec 18, 2014 on Hotels.com
Great staff. Central location. Comfortable room and nice selection of continental breakfast items.
Comment from Hotel Management
Apr 18, 2015 by General Manager, Hotel Management
Dear Jeanne - We appreciate your taking the time to give us feedback regarding your stay. Thank you for the kind words about our staff and facilities. We are glad you enjoyed our new hot breakfast buffet! We look foreward to serving your lodging need in the future.
3 out of 5
Recommended
for Families
by Barbara

This traveler left a rating score only Posted Dec 10, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sunset, SC

Close to everything.

Posted Dec 10, 2014
Pros: Staff, pet policy and location.
Cons: Upgrade the room.
Location: Close to shopping and eateries.
All staff members were very friendly and helpful. Our room was in need of an upgrade. We travel with our dog whenever possible and the motel's pet policy is very fair. Overall, for the price and location this motel suited our needs.
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
Ms. Carol A. - Thank you for taking the time to give us feedback on your stay, and your compliments to our staff! We are glad we were able to meet your needs. We are looking foreward to fulfilling your lodging needs in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Charlotte

Great for the price!

Posted Dec 3, 2014
Very clean, great staff, but a little run down. Wallpaper coming off, carpet wore out in places but for the price... Great place for Jacksonville area. Good breakfast also.
4 out of 5
Recommended
for Families
by Phyllis D.from York, PA

Happy with the Baymont Inn and Suites/Camp Lejeune

Posted Dec 3, 2014 on Hotels.com
The cleanliness of our rooms and the hotel itself was decent. I enjoyed the quality of service that was provided to us. The hotel amenities were great (e.g., computer access, breakfast, room service, etc.) were great, as were the hotel location (e.g., close to most places (e.g., grocery stores, stores/malls, beaches, restaurants, etc.).
Comment from Hotel Management
Apr 18, 2015 by General Manager, Hotel Management
Dear Phyllis D. - We appreciate that you took the time to give us feedback in regards to your stay! We are very glad to hear that you enjoyed our sevice and our ammenities. Hopefully you were able to take advantage of the discounts offered to our guests at select local restaurants. We look foreward to seeing you again next time you are in Jacksonville.
2 out of 5
Recommended
for Families
by A verified traveler

low price low quality

Posted Dec 3, 2014 on Hotels.com
Room was filthy stains all over walls dust behind beds looked like nobody really cleans it just a general pick up there was a bag of McDonald's trash behind the bed. I wouldn't allow my home to be that dirty and that's just for me! This room is not an example of how to get repeat customers. not surprising though you get what you pay for
2 out of 5
by A verified travelerfrom Tampa, FL

Great Price & Amenities..Filthy Carpet & Bathrooms

Posted Dec 2, 2014
Pros: The central location and proximity to Camp Lejeune. Excellent Breakfast!!! Open design of property and Pet Friendly!
Cons: Regular carpet cleaning is a must for a pet friendly hotel. Addt'l poop bins. There was only one. Many owners didn't pick up behind their pooch.
Location: Perfect location. Within a 5 mile radius of all types of dining, the mall, movies & lots of popular stores for shopping. Even Lowes, Depot & Sam's
Upon arrival staff was well groomed and courteous. Check-in was a breeze. Cons: 1st room was smelly and sink drained slowly. Imagine if you had to brush your teeth in that? 2nd room smelt like stale tobacco & carpet was foul & in-tub bathmat was moldy. 3rd & best room carpet was also smelly and visibly dirty, but we settled as all this was at the end of a 12hr road trip. Thankfully Walmart is across the street and we bought sandals so we wouldn't have to touch the carpet with our bare feet and a clorox spray that killed the mold that was all around the caulking in the bathtub. There was pet dander in every corner and along the 'baseboards'. We had to sleep with our heads at the foot of the bed as we got stuffy smelling the dander/mold coming up from beneath where the mattress & bed board meets the wall. Pros: Great Parking. Excellent Breakfast with many choices & a clean dining area. Ice machines & vending on every floor. HVAC unit worked great and strangely didn't smell bad. Pet friendly with plenty of room to walk your pooch. A poop bin, even if only on one side of the property. 3 convenient entrances. Central location to shopping and All Types of Dining! 3 major pharmacies, Walgreens, CVS, Rite Aid. Local Supermarket & Walmart directly across the 2 bordering streets.