Ratings based on 605 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom GA

Directly on the beach

Posted May 21, 2015
Pros: Location and price
Cons: It is a best western, so don't expect 5 star or amenities.
Location: Tons of dining, shopping, beach rental, fishing pier all within walking.
Hotel was located directly on beach, although most rooms do not have ocean view. They do have balcony rooms available with and without ocean view. They also have some suite rooms available. Semi new refresh. Great location with many shopping and dining options within walking distance. Free parking on premises.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chattanooga, TN

Posted May 18, 2015
Pros: Whirlpool bath, Comfort, Location, Price, and Cleanliness
Cons: Some minor updates to the paint and drywall in some of the rooms.
Location: Beach, Jacksonville Beach Pier, Restaurants, Picasso Salon & Spa
The staff was very friendly and helpful. The room was clean. Breakfast was good. I was unhappy with the handicap accessible room because I did not request it and someone could need this. Once I was moved, I was pleased.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel-On the Beach

Posted May 15, 2015
Nice Hotel, on the beach. Staff was friendly & helpful in all encounters. Room was clean & as expected. Definitely well request "beach side" room on next visit.
1 out of 5
by A verified travelerfrom Tampa, FL

Avoid this place like the plague

Posted May 12, 2015
Pros: Nothing
Cons: See main comment
Even after checking to make sure we had a reservation the day before and the day of our arrival, we were told when we arrived that they had "overbooked" and we were to stay at another hotel many blocks from the beach. After a long argument, we got them to at least confirm our last two days there. We were supposed to get a king bed room and ended up with two queens. The bath tub had no stopper so we couldn't use it to bath in and the smoke detector didn't work because of an inoperative battery (and they didn't even have a 9 volt battery available to fix it!!!). A nice place at one time but NOT NOW.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom cincy

Mac beach

Posted May 3, 2015
Pros: Clean and in good shape
Location: Beach is Very nice . Area has way to much good food. Try luvin cup. And the sea food plater at the restaurant on the beach next to the outdoor stage
We stayed for a week . Liked the hotel staff and condition of the property . Location is in the center of the JAX beach bar seen . Not to hectic but might want to stay further north if you are traveling with kids.
3 out of 5
Recommended
for Everyone
by A verified traveler

Locating of hotel is perfect.

Posted May 3, 2015
Pros: Location!
The location of the hotel is great. You are walking distance to quite a few things including Shopping, beach,restaurants and the pier.
2 out of 5
by A verified travelerfrom Gainesville, FL

Dirty, smelly room, with plumbing issues

Posted Apr 11, 2015
Hair was all over the walls in the shower, the bathroom sink could barely drain. The room was on 60 when I came in which was fine, but when I turned it up to 70, the room smelled very funky. Nice location, and staff was nice, but I would not recommend staying there and don't plan to go back
4 out of 5
Recommended
for Everyone
by A verified travelerfrom jacksonville

Afterparty

Posted Apr 5, 2015
We got the room to party at the beach. The front desk people said we could only have 6 people visiting at a time. The security guard was very friendly and respectful. The hotel was quiet for the most part and the sunrise was beautiful. Just not a great place to throw a party - which is probably good news to most people who don't want an out of control party next door while your trying to sleep
2 out of 5
by A verified travelerfrom valdosta GA

Not worth $150.00 a night. Not clean. Nice staff.

Posted Mar 30, 2015
The room smelled. The sheets were stained. The sink was clogged. This room was not worth $150.00 per night.
3 out of 5
by A verified traveler

Posted Mar 30, 2015
Pros: Location
Cons: Older hotel - needs updating
Location: Oceanfront, sports bars, restaurants
Refrigerator was leaking on floor. Comforter was dirty. Thought we were going to get an ocean or pool view room. On the positive side, the bed was very comfortable and the location was outstanding.