Ratings based on 482 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from F

Nice, afford all beachfront view!!

Posted Sep 15, 2014
The desk clerk was very personable and prompt with any concerns. It is a really nice beachfront and we were able to get a nice view of the ocean to watch the sunset. Perfect for a seaside wedding proposal!
3 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel with great views and tight parking

Posted Sep 8, 2014
When arrived was told they would not honor Expedia's promises for room with balcony view and king bed. I had to argue, and they gave in blaming Expedia. Parking is really tight. Had a phone call at 1 am the night before a job interview to turn my truck around in the same spot so my trailer hitch would not block corner spot next to me. Security guard said the night person has an attitude because they gave out to many parking spots. Supposed to be 1 per room? Thanks a lot on such an important night in my career!
2 out of 5
by A verified traveler

Poor management

Posted Aug 28, 2014
Pros: Friendly staff
Cons: Management
Location: We were attending appts at Mayo Clinic. Beach is nice but club accross from our room was noisy throughout night.
Check in time was specified as 3 pm. We arrived a few minutes after 3 and were told that they had "41" checkouts and the roomwould be ready in 15 minutes. We returned in 15 minutes and were again told about all of the checkout and that we would be called when the room was ready. Our room was finally ready at 5:15. When we entered our room,we found that it was a room with 2 queen beds, not the king that we had reserved. Fortunately we were able to change to the correct room. The room was not particularly clean. The breakfast was satisfactory but tbe room to small and crowded to cook and eat comfortably. We requested a 2 hr late checkout in lightof our difficulty checking in and were told that we could have a 1 hr. Late checkout but would be charged for anything over that. The staff were friendly but the stay was definitely not worth the money and we will not return.
4 out of 5
Recommended
for Students
by A verified traveler from Monroe, NJ

Good location right on the beach.

Posted Aug 14, 2014
Pros: The size & location.
Cons: The pool area. It was to small & the location of where the pool was is not inviting.
Location: Many restaurants & bars. The prices were good for food & drinks. Fishing pier was nice for fishing or a long walk.
I have to give Angie at the front desk the biggest compliment. She was helpful with recommendations locally & was a pleasure talk to you. She made my stay enough more enjoyable. Best Western was a nice hotel in a good location just a short walk to the beach & fishing pier. Lots of restaurants & bars near the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from orlando

Hotel on the beach

Posted Aug 2, 2014
Very nice accommodation and close to restaurants and shops!
4 out of 5
Recommended
for Everyone
by A verified traveler from Jacksonville

Smelled musty

Posted Jul 30, 2014
Pros: Right on the beach
Cons: Update the room furniture and carpet
Location: It is located in the middle of everything on the beach.
Room was clean but had a musty smell to it, I went to the front counter and asked do they have any air freshener and she looked but said sorry no we do not. I know this has been a problem in the past because they had a dehumidifier already in the room running when I got there. Room was dated and small.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

Wonderful hotel and grate staff.

Posted Jul 29, 2014
Went on a tour of colleges in Florida. Stayed at Jacksonville beach. So glad I did. What a fun spot. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from KY

GreatRoom

Posted Jul 29, 2014
Being able to just walk out side to get directly on to the beach was wonderful! Great staff too!! Breakfast was good. The bed was the Best comfortable one ever with lots of good pillows. Yes this was a great motel close too lots of places.
3 out of 5
by A verified traveler

Posted Jul 22, 2014
Good location, scary bathroom. Didn't seem to be the cleanest but the room was cool and dark
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas ga

Great vacation spot

Posted Jul 20, 2014
Great staff pleasant and helpful the only thing I would change is more parking but still great