Ratings based on 185 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Personal Event
by Jillfrom CA

Very clean and comfortable

Posted Sep 12, 2014 on Hotels.com
This was the second time I stayed at this Candelwood Suites and it was just as nice as the first. The staff is friendly and helpful, the rooms are well appointed, spacious, beds are comfortable and bathroom was roomy. Location is easy to find and close to a great shopping and restruant area. As long as you don't mind making your own bed you will love it here, great value! All of this info comes from a girl who loves a ***** star hotel!!
2 out of 5
by A verified travelerfrom Va

It was just okay

Posted Aug 31, 2014
Cons: staff
the staff was not as friendly as the other candlewood suites I have stayed. This hotel would not bring me new towels. They suggested that I bring the old ones down to the fron desk to recieve new towels. Note to hotel: Not everyone wants to steal your hotel towels. Dont treat your guest this way its ridiculous.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southwest Florida

Business trip to Jacksonville's Southside

Posted Aug 31, 2014
I had a small issue at check-in, somehow I was double booked. Hotel staff and Expedia were both cooperative and efficient at helping me resolve the issue. The room was clean, comfortable, and suited my needs very well. Although there is no food at the hotel, there are various choices of cuisine within a very short distance, and the room has a very adequate kitchenette. The cupboard, a small convenience shop in the hotel, has a variety of food offerings as well as personal care items at moderate prices. The "honor system" policy at the cupboard makes it easy to pick up basic needs. If I find myself looking for accommodation in Jacksonville's Southside area again I will definitely book at the Candlewood.
5 out of 5
Recommended
for Business Travelers
by Fefefrom GA

amazing!!

Posted Aug 30, 2014 on Hotels.com
Everything was beautifully decorated. It was like a small apartment. I loved the layout the kitchen was stocked with utensilsand cookware and such so definitely good if you dint want to eat out just get groceries and it's like being at home. Dave & busters is like 3 mins around the corner which was a plus because we had been wanting to go there and it just happened to be that close. The area is beautiful and peaceful. My only complaint which wasn't a big deal was that the bed was noisy whenever you moved, but very comfortable. Can't wait to stay again!
5 out of 5
Recommended
by Ivyfrom Jacksonville, Fl

Great Stay!

Posted Aug 28, 2014 on Hotels.com
My overall experience at this hotel was great. It was clean and spacious. The hotel staff was friendly and helpful. I would stay here again anytime and not to mention it was affordable.
5 out of 5
Recommended
for Business Travelers
by Cecefrom Miami

GREAT!

Posted Aug 24, 2014 on Hotels.com
Staff was great, room was great, price was great. It was great!
5 out of 5
Recommended
for Business Travelers
by Johnfrom Panama city

walking distance from Crossfit SS

Posted Aug 23, 2014 on Hotels.com
Perfect place for what we needed last weekend.
5 out of 5
Recommended
for Couples
by margaretfrom Georgia

great getaway

Posted Aug 15, 2014 on Hotels.com
Hotel was more than I expected. We had a great stay.
Comment from Hotel Management
Oct 25, 2014 by LKMitchell, Hotel Management
We are thrilled that we exceeded your expectations, and that you had a great stay! Thank you for your ranking of your experience and for your comments.
4 out of 5
Recommended
by Satisfied customerfrom Savannah, GA

Not close to any restaurants.

Posted Aug 4, 2014 on Hotels.com
Room was nice and closet was exceptionally spacious. Room was not cleaned next day as I am accustomed.
Comment from Hotel Management
Oct 18, 2014 by LKMitchell, Hotel Management
We apologize for any inconvenience caused by our weekly housekeeping services. We do however exchanged terry and linen at the front desk for guests that prefer a more frequent change out of these items. Again, we are sorry that we did not meet your expectations in this area, we don't like to have our guests unhappy. Thank your for taking the time to comment and for the rating.
4 out of 5
Recommended
for Couples
by Laurafrom Savannah, GA

Nice Kitchen

Posted Aug 2, 2014 on Hotels.com
It was nice to have a kitchen. It is a great stay when you want to get away without breaking the bank.
Comment from Hotel Management
Oct 18, 2014 by LKMitchell, Hotel Management
Thank you for your comments and for the 4 star rating. We appreciate it so much!