6/10 Okay
Lydia, Houston
Traveled with partner
Feb 27, 2024
Liked: Staff & service
We have stayed in this hotel a few times. This last trip our room was not as clean as it has been in the past. Our room was not as clean and definitely needs some repairs. The shower curtain rod was falling off the wall which made our shower curtain not stay closed when we were using it. And the tub drain plug was sitting on the side of the tub. The bathroom door was on backwards?? The towel hooks on the door were on the outside of the bathroom. There were burn holes on the bed covers. And found some stuff at the base of the bed that belonged to previous visitors.
At the moment there's so much construction in the area. It gets confusing where to turn in for the hotel. Not their fault. But it is a little bit of a pain.
I will stay here again because of the excellent customer service. I hope next stay our room will be in better shape. This is still my favorite hotel near the base.
Lydia
Stayed 3 nights in Feb 2024