Ratings based on 239 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from NM
Nice and CleanPosted Jul 12, 2015
Good no time for more comments no time no time no time no time no time no time no time no time no time
for Everyoneby A verified traveler
Posted Jul 5, 2015
The hotel and hotel staff were great. I would stay here again.
for Everyoneby A verified traveler from c
Very quiet hotelPosted Jun 8, 2015
Very nice hotel, very quiet, staff was awesome, bed was very comfortable. Will stay there again.
for Everyoneby A verified traveler
Stayed one nightPosted May 29, 2015
Pros: Nice rooms. I like the setup.
Cons: The breakfast setup. It don't hurt to be "a little friendly."
Checkin was easy. The person at the desk was friendly and helpful. Had breakfast in the morning at the little breakfast bar. The staff were not particularly friendly or helpful. The food was good. Oddity: Paid for the breakfast buffet. You get one cup of coffee with the buffet. They bring it over in a cup with a cover. Most buffets have a pot and you can have at least 2 or 3. Just odd.
for Business Travelersby A verified traveler from Miami, Florida
Nice Hotel centrally located.Posted May 26, 2015
Pros: Very clean and well maintened
Cons: Offer for breakfast should be improved.
Location: Located right on exit 335 of I-95 with a lot of shopping center close by.
Clean Hotel and well organized, very convenience to stay and relaxing on pool and lobby area.
for Everyoneby A verified traveler from DETROIT
VERY NICE HOTEL WITH A VERY NICE RESTAURANTPosted May 19, 2015
Pros: STAFF WAS TERRIFIC !
Location: RIGHT OFF OF I95 SO EVERYTHING IS CLOSE
HAD TICKETS TO THE TPC GOLF TOURNAMENT FOR FRIDAY AND A MAN WALKED OVER TO ME AND GAVE ME THREE TICKETS FOR THAT THURSDAY, INCLUDING A PARKING PASS, WHILE I WAS HAVING BREAKFAST. THOUGHT IT WAS CHRISTMAS IN MAY, PLUS THE MAN LOOKED A LOT LIKE SANTA. DO YOU THINK ? WELL MAYBE ! A GREAT TIME INDEED !
by A verified traveler from Greenville, SC
very disappointingPosted May 8, 2015
Pros: Location for our needs was terrific.
Location: Went to Sawgrass Country Club for a tournament. Good location.
Here 4 days & the sheets didn't get changed. They tried to fool us. We put a piece of dead grass on the toilet lid, gone all day & the grass was still there. No clean potty. Here for The Players Tournament & no longer have the golf channel. Upon check in we found men's dirty underwear & socks in a corner. They obviously didn't do a good job vacuuming. Won't be back.
Comment from Hotel Management
May 12, 2015 by Jennifer Messing, General Manager, Hotel Management
Hello, Thank you for your feedback. I have spoken with our Director of Housekeeping in regards to the issues you had during your visit. My sincerest apologies for this as it is completely unacceptable. This is certainly not typical for our hotel. Thank you again for bringing this to my attention.
for Familiesby Raime S from Pembroke GA
Family funPosted Apr 27, 2015 on Hotels
Very nice and no problems Staff was very helpful and courteous
for Couplesby Gail from Tampa
We'll be back!Posted Apr 22, 2015 on Hotels
Our visit was just for a couple of days, but it was made better by our stay at the Courtyard. The staff was very helpful and friendly. The room was spotless. The bed was comfortable. The towels were fluffy. It was a very pleasant stay.
for Everyoneby A verified traveler from 31645
Relaxed GetawayPosted Apr 13, 2015
We loved our stay at the Courtyard Marriott in Jacksonville! The staff was very nice and welcoming. The room was very clean and well taken care of. Relaxing weekend!